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East Rock Auto Repair Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(118 Reviews)
90

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
90
Net Promoter Score ®

Business Details

About

Meet the East Rock Auto Repair Team

Welcome to East Rock Auto Repair, a full-service preventive maintenance and automotive repair center. We perform high-quality, guaranteed service you can trust at a fair price. We’ve been serving the New Haven & Yale University communities since 1980. We pride ourselves on integrity & we are proud to
Meet the East Rock Auto Repair Team

Welcome to East Rock Auto Repair, a full-service preventive maintenance and automotive repair center. We perform high-quality, guaranteed service you can trust at a fair price. We’ve been serving the New Haven & Yale University communities since 1980. We pride ourselves on integrity & we are proud to be the favorite New Haven auto repair shop. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles.

East Rock Auto Repair is family owned and operated. We use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. We only use quality replacement parts, and our technicians are ASE-certified. View our latest YouTube video to learn more about us!
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Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(203) 776-9220
Opening in 45 minutes
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
closed
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1400 State St New Haven, CT 06511
East Rock Auto Repair Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(118 Reviews)

BG
Beenish G.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/25/2025
verified customerVerified Customer
9
Very thorough!!
I was searching for good mechanics and came across them through seeing good reviews online and gave them a chance. I called to get diagnostic on my car and Dominique was so kind to me even though i called her few times because I wasn’t sure what to do. I was explained that my vehicle might be there all day but they were very understanding and I was able to get my car back sooner. Dominique was very patient and answered all my questions. Matt performed the diagnostic test and I was amazed how good and detailed their diagnose was. Although, it’s unfortunate that I’m not able to fix the problem as of now but I just wanted to say I had good experience there. Matt spoke to me further to explain and Dominque even texted me to check up on my vehicle performance. I’d recommend them to others.
P.S. they also give goody bags!! 😉
Thank you for working hard!
Dominique M. from East Rock Auto Repair Inc responded on 12/01/2025 05:02 AM

It's great to hear that you had a positive experience with us! Dominique truly has a knack for turning automotive anxiety into ease, and it sounds like she made your day a bit brighter.  Who knew car diagnostics could come with such patient support? We're happy to hear that Matt's thorough diagnosis left a mark. We're confident that when the time comes to tackle that pesky issue, you'll have the right team behind you. And yes, those goody bags are our secret weapon for spreading smiles! We appreciate you spreading the word about your experience. If you ever have more questions, we’re here for you!

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