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East Rock Auto Repair Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(141 Reviews)
89
Write a Review

Score Details

5 stars
90%
4 stars
5%
3 stars
<1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

Meet the East Rock Auto Repair Team

Welcome to East Rock Auto Repair, a full-service preventive maintenance and automotive repair center. We perform high-quality, guaranteed service you can trust at a fair price. We’ve been serving the New Haven & Yale University communities since 1980. We pride ourselves on integrity & we are proud to Meet the East Rock Auto Repair Team

Welcome to East Rock Auto Repair, a full-service preventive maintenance and automotive repair center. We perform high-quality, guaranteed service you can trust at a fair price. We’ve been serving the New Haven & Yale University communities since 1980. We pride ourselves on integrity & we are proud to be the favorite New Haven auto repair shop. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles.

East Rock Auto Repair is family owned and operated. We use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. We only use quality replacement parts, and our technicians are ASE-certified. View our latest YouTube video to learn more about us! ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(203) 776-9220
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
closed
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1400 State St New Haven, CT 06511
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East Rock Auto Repair Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(141 Reviews)
Write a Review
Recent Reviews
Verified Customer
2018 Mercedes-Benz CLA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/22/2026
verified customerVerified Customer
1
I don’t know
What I do like they charge 85 to see what’s wrong & give you a courtesy diagnostic of the whole car. However the prices a bit extreme when I went to another shop& paid 450 for the same exact same thing I asked them to do labor was damn near 850$ for labor they make you by their part which was more than the actual place I got my car from ( Mercedes Benz ) part was 222 there and they try to charge me 400 for their part. That’s basically robbing!!! Even at FCP EURO they offer better deal with coolant 265$ I just feel like they just try to get as much as money out of you. I only wanted onething they added so much so all other the price would have been 1700$ But I found a shop that fixed it for 450 and finished in 3 1/2 hours . Not 5 hours labor.
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