Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

1115 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 4.0000014/5Overall Rating 4.0000014/5Overall Rating 4.0000014/5Overall Rating 4.0000014/5rating 4.0000014
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews


VS
Vernon S.
Covington, LA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Service Mar 2, 2019
My previous experiences with NorthPark has always been outstanding. It took approximately 1 hour for an oil change on my 2018 Santa Fe. Matt/Ronald got me in out in no time. When you have the best people you get the best service.

Vernon Sprawls
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 03/21/2019

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


Verified Customer
Mandeville, LA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Great people great service
Ronald and the service dept are always quick to help u get and out as quickly as possible. Never a problem.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 03/21/2019

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


KC
Kerry C.
Covington, LA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
quality service
gets you in when you just stop in
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 03/20/2019

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


Verified Customer
Covington, LA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Computer
Update of computer very smooth
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 03/19/2019

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


Verified Customer
Covington, LA
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2019 Category: Service
They take pride in their work and do their best to give you the best service.
I love my hyundai and they are always so good at making sure my vehicle is taken care of. They call if they have any suggestions for me to better the life of my vehicle.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 03/19/2019

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


KS
Kenneth S.
Madisonville, LA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Quick service
I got my Santa Fe in for oil change and tire rotation. They were finished in 30 minutes! And they were polite!
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 03/18/2019

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


Verified Customer
Madisonville, LA
2012 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2019 Category: Service
The lady the checks out the customers could be more pleasant.
Great service and done in a timely manner. The lady behind the counter was either having a bad day or just rude. The rest of the experience was fine.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 03/18/2019

Thank you for the review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


SM
Sandra M.
Mandeville, LA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Great service dept.
Ronald’s service dept. is the best I have ever experienced. Very professional & trustworthy.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 03/18/2019

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


GS
Giavanna S.
Ponchatoula, LA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Easy to work with!
Have nothing bad to say!
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 03/18/2019

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


JL
Janet L.
Holden, LA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Great service!!
Short wait time!! Love it
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 03/14/2019

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


MN
Maria N.
Mandeville, LA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Excellence
As always, good service from everybody. Very pleased.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 03/14/2019

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


SR
Sandra R.
Destrehan, LA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Sandra R
Always very polite and they have me out in less than one hour. Perfect for my busy schedule.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 03/12/2019

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


Verified Customer
Mandeville, LA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Staff
Staff is very cordial & knowledgeable.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 03/11/2019

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


Verified Customer
Mandeville, LA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
convenience
i appreciate the saturday hours to get oil changes. always a nice experience.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 03/09/2019

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


JT
Janet T.
Mandeville, LA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Great service!
Service is quick and done right!
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 03/08/2019

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


CC
Charlotte C.
Ponchatoula, LA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019 Category: Service
ABOVE AND BEYOND
Had an issue with a recall on ‘18 Sonata Sport which caused the car to stall while my wife was driving it. This was at approx 5:30 in the evening in the middle of traffic. Contacted Sergey, our salesman and he said “no worries”. He drove a loaner from the dealership to my wife, approx 25 miles, gave her the loaner, and waited with the car until the tow truck showed up. Ronald and Matt in the service dept were also extremely accommodating and got the problem resolved within a few days.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 03/04/2019

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


RO
Rae O.
Mandeville, LA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
So easy to get my car serviced
Always so efficient
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 03/04/2019

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


LW
Leo W.
Lacombe, LA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Outstanding
Hats off to the service team, for doing another outstanding job I really appreciate it.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 03/01/2019

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


BF
Bonney F.
Folsom, LA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
great service
Easy to set up appointment and service is quick.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 03/01/2019

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


Verified Customer
Covington, LA
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019 Category: Service
Ultimate Professional
Ronald is THE BEST customer service representative I have ever worked with.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 02/26/2019

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com