Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

960 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 1.83333/5rating 1.83333rating 1.83333rating 1.83333rating 1.83333
97% Would Recommend
100% Business Response
Latest Review about 20 hours ago

Reviews


Verified Customer
Covington, LA
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018 Category: Service
Covington La
Great service department

TN
Tracy N.
Covington, LA
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Friendly professional service
As always, the entire staff works in such a way that you feel like you are their most valuable customer-even if you are only there for an oil change. My original salesman always greets me by name and remembers details about my car and my family and our previous conversations and the service department takes care of my car and returns it to me looking like brand new.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 09/22/2018

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


JL
Jo L.
Slidell, LA
2012 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Service
Ron is so helpful and provides great service advice.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 09/21/2018

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


CM
Christopher M.
Madisonville, LA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Quick
No arguing, easy process
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 09/21/2018

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


AB
Alan B.
Madisonville, LA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Ronald is the best!
Always excellent service. Ronald always goes above and beyond. Ordered part for me, let me know when it came in, scheduled my service, completed services timely, even took care of necessary recall service while I was there and I didn’t even know about it.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 09/19/2018

Thank you so much for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


MD
Minnie D.
Franklinton, LA
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Tom our salesman was super
No other comments
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 09/18/2018

Thank you for the review

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


Verified Customer
Covington, LA
2013 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Recent service
Great customer service as always.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 09/18/2018

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


SM
Sidonie M.
Covington, LA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
prompt service
great
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 09/18/2018

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


MA
Melinda A.
Covington, LA
2010 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Excellent Service
Thanks for the great service. Ronald was great. He took a ride with us to be sure we where hearing the same noise when driving, He is always courteous and very helpful. Service was great, Thanks to all.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 09/18/2018

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


SR
Sandra R.
Destrehan, LA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Very friendly and fast
Service is fast and service tech always such a gentleman.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 09/18/2018

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


DS
David S.
Mandeville, LA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Best in the business!
Really go the extra mile to earn my business. Ronald and Matt went out of their way to take care of me
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 09/18/2018

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


AP
Ashley P.
Bush, LA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Above and beyond!
I can not say enough good about everyone at this dealership! I highly recommend them for all your new car needs! I had my first service appointment this past weekend and had my 3 year old with me. Fun, right? It was! Everyone there went out of their way to make sure my little guy even enjoyed himself while there! They truly treat you like family!
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 09/18/2018

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


CW
Cynthia W.
Mandeville, LA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Service
Professional, timely, driver service, mindful of cost
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 09/11/2018

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


MP
Martha P.
Madisonville, LA
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Service
The service mama Get took really good care of me . Took me to work and brought my car to me. Matt is amazing!!
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 09/08/2018

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


KM
Kevin M.
Covington, LA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Quick, easy, accessible
Pleased
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 09/07/2018

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


ND
Nicholas D.
Ponchatoula, LA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018 Category: Service
Excellent Service
What makes Northpark Hyundai stand out from other dealers is they do not waste your time. My time is precious so when I have an apt for 1 and the service dept is ready for me at 1, I greatly appreciate it. We were in and out and that is not something that happens often at most dealerships that I have gone to.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 09/04/2018

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


PG
Paul G.
Carriere, MS
2013 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Great Service; Great Staff
Staff is unfailing courteous, service is complete, minimum wait time.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 09/04/2018

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


JL
Joan L.
Mandeville, LA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Close to home
Matt was very helpful
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 08/31/2018

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


Verified Customer
Covington, LA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Quick and friendly
Service is quick and friendly. I can do it on my way to work.
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 08/30/2018

Thank you for the great review. If you need anything please let us know

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com


SS
Steffan S.
Mandeville, LA
2013 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2018 Category: Service
Nc
Nnc
RONALD O., Service Manager from Eddie Tourelle's Northpark Hyundai responded on 08/30/2018

Thank you for the review

Ronald Oubre
Hyundai Service Manager
Ronald@northparknissan.com