Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

739 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


JS
JAKE S.
New Orleans, LA
Pontiac Firebird
Verified Customer
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12/07/2018
Great Shop/Quality Work!
Great first experience. I was looking all over town for a good shop for service to my vehicle and was referred to GT. Very friendly and easy to work with. I was updated regularly on the status of my repair work. I’ll definitely be back!

KM
KEN M.
Marrero, LA
Ford F-150
Verified Customer
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12/06/2018
Great service
Fast service, friendly personnel. Gives information on new product developments. Keeps vehicle clean while servicing.
Ken Meynard

SL
SAL L.
Kenner, LA
Dodge Pickup
Verified Customer
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12/06/2018
Oil change
Need people great service

JM
JAMES M.
Kenner, LA
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Good response to service need
Always quality work

WG
WILLIAM G.
Kenner, LA
Honda Accord Coupe
Verified Customer
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12/01/2018
Good service as ALWAYS!
In the 20 plus years that I have been a GT customer, I have been very satisfied with the service and people at GT! HIGHLY RECOMMEND THEM!

LS
LESLIE S.
Metairie, LA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Excellent customer service and workmanship.
Excellant customer service. Quick turn around, excellent workmanship.

SG
Shane G.
New Orleans, LA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Shane said the business was courteous and Greg was very friendly. He knew what he needed and it was great. Also when he came back to the business the next day Greg remembered his name, even though he had only met him for like 2 seconds. That was pretty great.
This review was collected via phone interview by Customer Research Inc.

DA
DANA A.
Metairie, LA
Hyundai Santa Fe
Verified Customer
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11/22/2018
Trust GT Automotive
We can always depend on Greg and his staff at GT automotive. They are professional and honest. They realize how important it is to get a vehicle back to the owner, and they strive for quick and proper service. It often is difficult to trust people or a business nowadays, but we do trust GTAutomotive.

LV
Lorretta V.
Metairie, LA
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Lorretta said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CC
Cochran C.
Kenner, LA
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Cochran said the employees were courteous. They made sure to complete the service correctly. Greg provided excellent service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Metairie, LA
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Customer service
Responsive to questions regarding repair

SL
SALLY L.
Metairie, LA
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2018
Front end issue- wobble wobble Happy Thanksgiving - Gobble gobble
just "Dropped in" with a request to get shocks or struts replaced on my high mileage van. I suggested the R&R of struts but felt that the true mechanic would drive and determine what the true problem was. Given an estimate of around $600-something- hesitant with such high miles but figure in the long run, a tight front end on a highway cruiser is very important- I have kept up with tires, and everything else in the car- but even with the "discount' was a $770 repair and I still feel like there is a wobble- that has not been corrected.

I was trying to hold onto the car another 20 K miles to HIT 200, 000 but it doesn't feel all safe at highway speeds-

R&R struts- I am grateful. I wonder what the real reason for the wheel/car shimmy is/was/why it continues? I don't want to aggravate anyone, the owner or the employees- I dont wish to bother them and besides - I really am too busy...
**Just a note- DONT say what the car needs,
**Say the symptoms and let them figure it out!

If it still needed an alignment, no one said anything about one. (or I would've expected it would be included in the estimate)
Hope this makes sense, I like them and they do good work- I trust them.

LC
LYNN C.
Kenner, LA
Acura RDX
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/14/2018
2013 RDX
The driver side door had a lot of grease on it from the mechanic not taking off his gloves after the oil change.

WH
WENDY H.
La Place, LA
Honda Accord Coupe
Verified Customer
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11/09/2018
The people who work there
Great service as always. Highly reccomend this company

AM
Aubrey m.
New Orleans, LA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2018 Category: Service
Aubrey said the business does a good job, with quick response time. Overall, they have good respect in general.
This review was collected via phone interview by Customer Research Inc.

RC
RONALD C.
New Orleans, LA
Toyota FJ Cruiser
Verified Customer
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10/29/2018
Very accommodating, friendly, and speedy service, I could not be happier!
I highly recommend GT automotive, always try’s to fit me in even without an appointment, always a good experience!

PA
Pam A.
Metairie, LA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Pam said that she would surely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KC
Kyle C.
Metairie, LA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Kyle said they have very good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
New Orleans, LA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
The people are friendly and caring. Never trying to overcharge you
The people are friendly, professional and caring. Never looking to overcharge their customers. We love this place.

TK
TIMOTHY K.
Metairie, LA
INFINITI G35 Coupe
Verified Customer
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10/20/2018
reliable
great, friendly, consistent service always friendly and accommodating