The driver was rude and disrespectful. Refused to tow us because he stated my personal pickup truck was a commercial vehicle.
Since it had vinyl stickers on it.
Mind you I've been a aaa member for 20 years. Ive had this exact truck towed by aaa and different service providers throughout my memebership.
Never ever have I had a situation like this while requesting a tow truck. He kept stating his job was on the line while we were stuck in the middle of nowhere.
So we called to complain about him and the service we recieved and to obtain a new tow truck.
While on the phone with aaa we do just that and are told another provided not edmonds will show up.
The driver sat in front of us for another 5 mins just waiting in his truck.
He then gets out comes to my driver door and ask to video and take pictures of my truck to make sure he doesn't loose his job.
I told him no he persisted to walk around my truck to try and photograph it and us while sitting in it. Again i told him no and shook his hand.
2 hours later aaa calls back and says no we can't tow you or help with your request.
We ask why they say because the driver stated he was attacked and assaulted. We told them that was not true and he was lying.
Aaa refused to send another truck solely trusted the lying driver costing me about 400$ to get home.
I'm warning everyone that has a biracial family to stay away. The driver was Hispanic who also mad sexual advances towards my wife before I exited my truck.
She called on her aaa so I'm certain this is the reason he lied about being assaulted to save his job. I'll be escalating this to corporate beyond aaa customer service reps. We were literally left on the side of the rode while having road side assistance.
Shame on aaa yet disgusting on edmonds towing part.
Ohh last but not least, after aaa told us to basically find our own way home, they advised that we would be considered for reimbursement.
Really??? I should be getting a tow right now. Not consider for reimbursement. That same driver comes back driving by taunting us laughing and pointing in the flatbed truck we were supposed to be towed home in.
Horrible no integrity.
I'll be calling the bureau of automotive repair as well the bbb on both companies. Aaa as well edmonds towing of lebec.
That tow yard shouldn't be able to even have a aaa contract.
Here's a few screen shots of other aaa members that have went through a similar situation. With sexual advances as well racism.
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The driver was rude and disrespectful. Refused to tow us because he stated my personal pickup truck was a commercial vehicle.
Since it had vinyl stickers on it.
Mind you I've been a aaa member for 20 years. Ive had this exact truck towed by aaa and different service providers throughout my memebership.
Never ever have I had a situation like this while requesting a tow truck. He kept stating his job was on the line while we were stuck in the middle of nowhere.
So we called to complain about him and the service we recieved and to obtain a new tow truck.
While on the phone with aaa we do just that and are told another provided not edmonds will show up.
The driver sat in front of us for another 5 mins just waiting in his truck.
He then gets out comes to my driver door and ask to video and take pictures of my truck to make sure he doesn't loose his job.
I told him no he persisted to walk around my truck to try and photograph it and us while sitting in it. Again i told him no and shook his hand.
2 hours later aaa calls back and says no we can't tow you or help with your request.
We ask why they say because the driver stated he was attacked and assaulted. We told them that was not true and he was lying.
Aaa refused to send another truck solely trusted the lying driver costing me about 400$ to get home.
I'm warning everyone that has a biracial family to stay away. The driver was Hispanic who also mad sexual advances towards my wife before I exited my truck.
She called on her aaa so I'm certain this is the reason he lied about being assaulted to save his job. I'll be escalating this to corporate beyond aaa customer service reps. We were literally left on the side of the rode while having road side assistance.
Shame on aaa yet disgusting on edmonds towing part.
Ohh last but not least, after aaa told us to basically find our own way home, they advised that we would be considered for reimbursement.
Really??? I should be getting a tow right now. Not consider for reimbursement. That same driver comes back driving by taunting us laughing and pointing in the flatbed truck we were supposed to be towed home in.
Horrible no integrity.
I'll be calling the bureau of automotive repair as well the bbb on both companies. Aaa as well edmonds towing of lebec.
That tow yard shouldn't be able to even have a aaa contract.
Here's a few screen shots of other aaa members that have went through a similar situation. With sexual advances as well racism.