Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79
4.8

( 330 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 3 days ago

Reviews


BH
Blake H.
Overland Park, KS
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Blake said the service was prompt. Chris did a great job. He is following up on the technician's work. He is checking to see if a cap was left off of his windshield wiper.
This review was collected via phone interview by Customer Research Inc.

JW
Jeremiah W.
Shawnee, KS
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Jeremiah said the business does good work and they're easy to deal with.
This review was collected via phone interview by Customer Research Inc.

JJ
Judy J.
Overland Park, KS
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Judy said the service was great, they were quick, but the price was a little high.
This review was collected via phone interview by Customer Research Inc.

KL
Kacy L.
Overland Park, KS
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Kacy said they were very communicative.
This review was collected via phone interview by Customer Research Inc.

EC
Elias C.
Overland Park, KS
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Elias said the service was good and the staff was helpful.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Shawnee Mission, KS
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019
Great Service
I've had Eilenberger's take care of my cars for over a decade. I've never had such a trustworthy, generous mechanic. These folks are one of a kind.

KB
Keith B.
Overland Park, KS
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019
Clear communication
Always satisfied with the competent efficient service here. But when additional needs are noticed, they and the costs are communicated clearly for you to choose whether to add.

SJ
Sherry J.
Prairie Village, KS
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019
lucky to have found them!
I moved to this area almost two years ago and got a flyer from Eilenberger's . I used for an oil change, and since then they have done all my automotive work. They are all friendly and knowledgeable. I will continue to use them for all my service needs.

RH
Ryan H.
Overland Park, KS
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019
Service
I would always recommend Eilenberger's. The staff is friendly, they do quality work, and they do it quickly so that I am not without my vehicle for more than necessary.

In the instance that they need to keep my vehicle overnight, they always offer a loaner vehicle so that I can still get around.

SL
Sally L.
Shawnee Mission, KS
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Sally said this business was the best.
This review was collected via phone interview by Customer Research Inc.

DC
Dee C.
Overland Park, KS
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Dee said the employees did what he asked.
This review was collected via phone interview by Customer Research Inc.

RW
Russell W.
Overland Park, KS
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2019
Friendly, professional staff
Chris takes the time to tell you exactly what is wrong with your vehicle, explains what needs to be fixed right away and what can wait. Fair, honest pricing.

JP
Jeff P.
Overland Park, KS
Chrysler Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2019
Very good service
I was very pleased with Chris, and your expedient service and fair pricing

DB
Dale B.
Shawnee Mission, KS
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Dale said that both Chris and Paul are wonderful people. They are courteous and prompt and he is going to start going to this business again.
This review was collected via phone interview by Customer Research Inc.

DF
Debbie F.
Overland Park, KS
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2019 Category: Service
Debbie said that there was a little confusion with the pricing. Better communication would help to avoid misunderstandings. She said that she appreciates them and their time and effort and quality of skills.
This review was collected via phone interview by Customer Research Inc.

KB
Keith B.
Overland Park, KS
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019
Oil change review
Quick efficient service. Reasonably priced and trustworthy.

BG
Bob G.
Kansas City, MO
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019
Tire warranty
Bought tires from Eillenbergers. Warranty and roadside assistance. Great deal...great coverage. Tire failed. They fixed it very quick. No charge to me

KT
Kaitlin T.
Prairie Village, KS
Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2019
Quick, complete service!
Eilenberger’s Auto was able to fit me in quickly and give a full review of my car. They came back with a couple different repair options which were great when it came to working with my budget.

JW
Jeremiah W.
Shawnee, KS
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Jeremiah said the employees are personable and give him choices from a safety standpoint on what needs fixed.
This review was collected via phone interview by Customer Research Inc.

AS
Arlene S.
Prairie Village, KS
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Arlene said the employees were thoughtful, kind, helpful and earned her trust.
This review was collected via phone interview by Customer Research Inc.