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Elgin Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,750 Reviews)
75
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
149
Total ReScores
4.7
ReScore Average
75
Net Promoter Score ®

Business Details

About

Elgin Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance. Elgin Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(847) 888-8222

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
8:00 AM - 4:30 PM
Sun
closed
* Central Time (US & Canada)
1200 E. Chicago Street Elgin, IL 60120
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,750 Reviews)

MB
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mrmike178 B.
Bartlett, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/02/2024
1
Category: Service
Disregard for Family Safety
I recently purchased a lease of a new Hyundai vehicle at the Elgin Hyundai less than 48 hours ago. After driving in winter conditions, and almost swerving off the road due to poor vehicle performance, I decided with a 24 hour period that I no longer wished to continue to possess the vehicle. After all, the vehicle slipped down a small decline, swerved onto a shoulder, and even had trouble breaking while going nearly 10 MPH under the speed limit. Wouldn’t you be afraid to drive the vehicle even one more day?Upon asking Michael Meah, the store’s GM to return my vehicle due to my dissatisfaction and fear of driving because of the vehicle’s poor performance, he adamantly and abruptly refused. I then attempted to appeal to his good nature by voicing my concern for the safety of my two children. Once again, Michael coldheartedly refused to empathize with my genuine concern for my family’s safety. The General Manager of Elgin Hyundai, Michael Meah, has zero concern for the safety of families and THIS father. I only hope I can return this vehicle unfit for the winter roads so my family can ride safely to another dealership out of the Bob Loquercio Auto Group.
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