Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

65 Reviews

95% Would Recommend
Latest Review over 1 year ago

Reviews


LM
L M.
Andover, NJ
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/06/2017
Not a friendly neighborhood place
Rude people bad service. My car was not fixed on time nor was it fixed correctly. Not sure if they know what they are doing and try to charge you more money while they figure it out all with an attitude. Would not recommend taking your car here unless you like getting overcharged for incomplete!! ZERO STARS!!

GY
George Y.
Stanhope, NJ
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2016
Great Personalized Service!
I like to patronize smaller shops, rather than the big chain stores and garages. Elite met my hopes in every way, from the friendly, polite manner at the reception desk, the cup of hot coffee in the waiting room, to the test run on the Interstate they did, with me sitting in the passenger seat, to diagnose the faint whirring I had recently started to hear. Keith, the head mechanic, knew right away that it was a bearing problem in the front end, and confirmed his diagnosis with a "stethoscope" when my car was up on the lift I was impressed with Dave the boss, who drove me home while they worked on my car, answering all my questions about the changing world of auto repairs, with the progressive computerization of vehicles, and what Elite has had to do to keep current (software, tools, etc.). Then Dave picked me up in the afternoon so's I could have my car back in time for my next day's errands. They were not defensive when I asked to see the bearing assembly they had removed, and explained just what had gone wrong with it. Good price for a complicated job, installing top quality bearings, cheaper than the dealership would charge. No more odd humming in the front end when I drive down the highway. Elite Automotive inspires trust, and does a good job.

GC
Graham C.
Andover, NJ
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2016 Category: Service
Graham said they did a good job and it was also ready on time.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Newton, NJ
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Service
Tom said everything went according to plan with his experience at this business.
This review was collected via phone interview by Customer Research Inc.

PW
Patricia W.
Sparta, NJ
Ford Explorer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2016 Category: Service
Patricia said the business is good, but they are very expensive.
This review was collected via phone interview by Customer Research Inc.

CE
Cj E.
Newton, NJ
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2016 Category: Service
C.J. said it was good service and everybody was nice and worked with them. They told him how it was going to get fixed.
This review was collected via phone interview by Customer Research Inc.

JK
Joseph K.
Stanhope, NJ
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2016 Category: Service
Joseph said the business did everything they said they would do.
This review was collected via phone interview by Customer Research Inc.

BG
Bob G.
Andover, NJ
Volkswagen Jetta
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2016 Category: Service
Bob said he has lived in the area for 30 years. This business has the best service and mechanics around.
This review was collected via phone interview by Customer Research Inc.

DS
Doug S.
Andover, NJ
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2016
The personal, timely and cost effective service.
We have been having our cars serviced at Elite for many years. Based on their personal, timely and cost effective service, we have been able to extend the life of our cars beyond what we could have imagined.

WC
William C.
Netcong, NJ
Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2015 Category: Service
William said this business did a great job. The only issue was that he was hoping to get his vehicle back a lot sooner than he did.
This review was collected via phone interview by Customer Research Inc.

AB
Ariel B.
Budd Lake, NJ
Saturn Vue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Ariel said the service provided by this business was excellent. They were very quick and efficient. The employees are very friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Andover, NJ
Volkswagen Jetta
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2015
Elite Automotive
Close to home, Great service

BB
Bob B.
New Jersey
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2015 Category: Service
Bob said they did a great job.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Byram Township, NJ
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2015 Category: Service
Jim said he was happy with the service this business provided.
This review was collected via phone interview by Customer Research Inc.

PR
Philip R.
Budd Lake, NJ
Kia Sedona
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2015 Category: Service
Philip said the service was quick at the business and the people were pleasant to work with.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Andover, NJ
Saturn Aura
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2015 Category: Service
Mike said the employees at this business were prompt, responsive and they fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

DV
Dylan V.
Andover, NJ
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2015
Nice! :D
I take my car here all the time! It is awesome!

NP
Nicole P.
Stanhope, NJ
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2015
Great service.
Always a great job and friendly people.

AS
Amy S.
Andover, NJ
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Amy said her experience was good.
This review was collected via phone interview by Customer Research Inc.

PS
Peg S.
Andover, NJ
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2015
great service!
the team at Elite are fantastic