Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

448 Reviews

100% Would Recommend
Latest Review about 15 hours ago

Reviews


DL
DARRYL L.
Everett, MA
Mazda Mazda3
Verified Customer
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11/20/2018
Awesome customer service and auto service.
Trustworthy, respectful and convenient service. I highly recommend.

NH
Nasimi H.
Saugus, MA
Toyota Prius
Verified Customer
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11/14/2018 Category: Service
Spoke with Mike. He said the staff was polite. The service was fast and quick.
This review was collected via phone interview by Customer Research Inc.

BF
BRENTON P F.
Wakefield, MA
Chevrolet Impala
Verified Customer
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11/13/2018
They stand by there work pleased to do business with them
Ed is always polite and a gentleman.Looks after my cars as if they were his own.

MB
Michelle B.
Wakefield, MA
Subaru Outback
Verified Customer
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11/13/2018 Category: Service
Michelle said she loves this business. They are fabulous and the staff is wonderful. They have great prices and are very accommodating. They are great people.
This review was collected via phone interview by Customer Research Inc.

HG
HARUT G.
Georgetown, MA
Toyota Highlander
Verified Customer
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11/12/2018
Professional service!
Excellent, professional work. I won’t go anywhere else.

TA
Tori A.
Wakefield, MA
Jeep Compass
Verified Customer
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11/07/2018 Category: Service
Tori said her overall experience was good. They were really friendly and treated very nicely. She was shown what was wrong with her vehicle.
This review was collected via phone interview by Customer Research Inc.

LS
Leanne S.
Lynnfield, MA
Ford Fusion
Verified Customer
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10/31/2018 Category: Service
Leanne said she always takes her vehicles to this business.
This review was collected via phone interview by Customer Research Inc.

SD
Stan D.
Wakefield, MA
Cadillac STS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Stan said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

SB
Stephen B.
Wakefield, MA
Volvo XC60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Stephen said they gave very good service.
This review was collected via phone interview by Customer Research Inc.

AO
Atinuke O.
Wakefield, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Atinuke said the service was good and timely.
This review was collected via phone interview by Customer Research Inc.

RS
Roberta S.
Saugus, MA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Roberta said the business is very pleasant to work with.
This review was collected via phone interview by Customer Research Inc.

NB
NANCY B.
Wakefield, MA
Toyota Sienna
Verified Customer
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10/25/2018
Professional and knowledgeable
Elite is the best. Eddie and team know about cars, they get the job done on time and not trying to rip you off with extra work. I highly recommend Elite!!

TZ
Toni Z.
Lynnfield, MA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Toni said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

MF
Manny F.
North Andover, MA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Manny said he has been using this business for a while. He has always received good service at this business.
This review was collected via phone interview by Customer Research Inc.

GR
GEORGE (TIM) R.
Wakefield, MA
Acura TSX
Verified Customer
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10/13/2018
thorough inspection
Ed performed a thorough inspection and gave me an oil change with filters. He checked the tires and said the may have to be replaced in the spring . Also the rear brakes would have to be done on the next oil change. Ed is so knowledgeable, fair and honest. Any other mechanic would have said the items that were questionable would have to be done right away. Ed and his staff are extremely nice and personable I enjoy doing business with a person such as Ed. I trust him.

GS
GINNY S.
Lynnfield, MA
Lexus GS 350
Verified Customer
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10/12/2018
Last service review
Always great service and pleasant employees. Thanks Ed for the great company you have established.
Ginny Sannella

GR
GEORGE (TIM) R.
Wakefield, MA
Subaru Impreza Sedan (Natl)
Verified Customer
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10/10/2018
honesty is the best policy
Ed checked out my girlfriends car which had many, many problems with it. Ed addressed each and every problem, that he himself found wrong, and not only explained them to me, but showed me exactly what he was talking about. The car needed so much work that Ed informed me that it was not worth having it repaired. He didn't try to talk me into to having it repaired and making a killing, but instead insisted that it wasn't;t worth spending the money. Thanks again Ed for being such a great and knowledgeable mechanic as well as honest.

GR
GEORGE R.
Wakefield, MA
Nissan Altima
Verified Customer
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10/06/2018
Very courteous, knowledgeable and fair in pricing
Ed knew and found all problems with the car and not only repaired them in a timely manner but at a price much lower than the original estimate Nice guy

AL
Aldo L.
Wakefield, MA
Cadillac CTS
Verified Customer
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09/28/2018 Category: Service
Aldo said they give the best service.
This review was collected via phone interview by Customer Research Inc.

JC
Juan C.
Massachusetts
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Juan said the owner and the person he deals with are very good. They always treat him good and the service is always perfect and is done as he requests. He always recommends this facility to others.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 448 in total