Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

474 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


DR
Daniel R.
Conneaut, OH
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Daniel said that the place got his job done quickly and his vehicle runs well.
This review was collected via phone interview by Customer Research Inc.

BC
Bob C.
Conneaut, OH
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Thorough service
While changing oil and filter, the mechanic notice a smell of antifreeze. They were not able to see the leakage so they called me to see if I had noticed the same. I had, and agreed with them that a pressure test of the cooling system was a good idea. They located the area of leakage and advised the car needed a radiator replacement. Glad they found the problem and feel much better about the car with the new radiator.

DP
Doug P.
Conneaut, OH
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
The starter died
I suppose it was inevitable but my started finally gave up. AAA towed the car to Emus Auto for a replacement. Back on the road the next day.

ES
Eleanor S.
Conneaut, OH
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Eleanor said the business does a great job. His location is very convenient.
This review was collected via phone interview by Customer Research Inc.

JP
Jonathan P.
Conneaut, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Jonathan said he's known the staff for a long a time and the staff does good work.
This review was collected via phone interview by Customer Research Inc.

NB
Norm B.
Madison, OH
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Location
The work they did on my truck
1. They got me in and out
2. The price is fairly well
3. A job well done

DP
Doug P.
Conneaut, OH
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Oil change and more
Once again the staff at Emus Auto have done a fine job. An oil change with NAPA synthetic and a tire rotation, cleared out the acorns from the air filter, replaced a bad license plate bulb and the bad bulb on my drivers side fog light. All ready for another ten thousand miles! Thanks guys!

HH
Henry H.
Conneaut, OH
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Henry said they are good people, top notch, fantastic and he trusts them. The prices are a little bit higher and they are worth it due to their high quality of work.
This review was collected via phone interview by Customer Research Inc.

PJ
Pete J.
Conneaut, OH
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2018 Category: Service
Pete said the business took too long. They did explain why and he agreed to come back to get his vehicle.
This review was collected via phone interview by Customer Research Inc.

MH
Marie H.
Conneaut, OH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Spoke with Robert. He said they do a very good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Jefferson, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
trustworthy, considerate, very helpful, and respectful
I really appreciate Emus Automotive. Friendly and very helpful.

RC
Richard C.
Kingsville, OH
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Richard said everything was done like he said.
This review was collected via phone interview by Customer Research Inc.

JP
Josh P.
Madison, OH
Jeep Renegade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Josh said the business was able to schedule him when convenient. The prices were fair. Cliff was very polite, and they finished in a reasonable amount of time.
This review was collected via phone interview by Customer Research Inc.

DP
Doug P.
Conneaut, OH
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Time for new tires
October is sale month for tires and going into winter my old tires were not going to be able to get me through the North Coast winter. Called to order tires on Monday and left the car there Monday night, New tires installed and balanced with the car ready to go by mid afternoon on Tuesday. Another fine job!

RM
Rachel M.
Conneaut, OH
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Rachel said the customer service was great and they were timely in getting the work done.
This review was collected via phone interview by Customer Research Inc.

NC
Neal C.
Erie, PA
Nissan Rogue Select
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Spoke to Neal. He said that they are polite and he is happy with the work.
This review was collected via phone interview by Customer Research Inc.

JB
Joanne B.
Conneaut, OH
Ford ZX2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Joanne said the customer service is always great. She stated the staff treats her very well and they always do what they say they are going to do.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Conneaut, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Always knowledgeable
If you have an issue with any thing on a vechile.....EMUS AUTOMOTIVE is the place to take your vechile. Friendly service and fair prices
Thanks Team "E"

HL
Helen L.
Conneaut, OH
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Helen said the staff was very friendly and did good work.
This review was collected via phone interview by Customer Research Inc.

ML
Marty L.
Conneaut, OH
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Marty said the service was fast.
This review was collected via phone interview by Customer Research Inc.