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Ernie's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(292 Reviews)
94

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Our Felton auto repair - Ernie's Service Center has the know-how, tools, and experience to service all makes and models. Since we are a family-oriented, local, and reliable business with significant experience, customers can feel confident with Ernie's. Employing ASE Certified Master Technicians and providing a two-year, 24,000-mile Our Felton auto repair - Ernie's Service Center has the know-how, tools, and experience to service all makes and models. Since we are a family-oriented, local, and reliable business with significant experience, customers can feel confident with Ernie's. Employing ASE Certified Master Technicians and providing a two-year, 24,000-mile warranty on all work performed assures customer satisfaction. A Napa Auto Care peace of mind Nationwide warranty is also included. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(831) 335-5332

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
6281 Graham Hill Rd Felton, CA 95018-9723
Ernie's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(292 Reviews)

Verified Customer
Felton, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/07/2026
verified customerVerified Customer
0
False promises after staff returned tires ordered.
You may be sorry you requested an honest review. Mistakes happen. The tires I ordered someone mistakenly sent back as a return. But it took almost an hour after my appointment time for you to let me know. The person who called me said he would give me a discount to make up for the mix up and the woman at the service desk said she would personally walk the reordered tires from Parts to Service and give me a call on to confirm they were there. Nope: no call, no discount, and they mounted different tires than what I originally ordered and at a higher price.
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