Didn’t meet the expectations of a specialty shop quality and professionalism… only the high cost
EP
Emmanuel P.
Lawrenceville, GA
11/02/2021
8
Tireless Dedication to Resolving Issues
I brought my wife's 2008 550I in for an annoying coolant leaked that perplexed both the BMW dealership & another independent repair shop. The guys @ Eurofed were able to diagnose the issue and remedy the problem! Thanks
Had my car for almost 8 weeks! This includes them telling me 4 weeks into it that the car was ready and when I showed up, it actually wasn't. To top it off, parts not associated with the repairs were apparently switched out. Management tried to make things better but I no longer trust them with my high value car and can't see how anyone else would either.
If you have a german car, especially a VW MK7 GTI / R, these guys know their stuff. Did the 60,000 mile maintenance, APR TCU Tune for the DSG (already Stage 1) (love the tune btw!), and got the valves media blasted from the carbon build up that these Direct Injection engine get. I have had the car for a couple of days now and the idle is better and power delivery is smoother. Hoping this keeps the car running for well over 120K + miles.
MP
Mike P.
Norcross, GA
1989 BMW 325i
10/01/2021
Verified Customer
10
Top notch work
These gents are car guys that know their BMWs. They take great care of my E30 and pricing is fair. One time they changed a part without contacting me -- knowing I needed the car back -- and did not charge me for the part. I didn't even have to ask them.
I don’t want to go into to every detail but these guys are the laziest bunch of mechanics and managers I’ve ever dealt with. Basically held my car hostage for over 4 months with basically no updates. Then the updates I did get where 100% false. Got pictures of parts on my car, then when I finally got the car back those parts were not found. Then other parts that were never even mentioned were actually found inside the engine bay. The competence of these people is barely over a toddler; I wouldn’t even trust these guys to change the battery in your key FOB. They’ll pretend to be your friend and then screw your in the long term. Don’t trust these guys with anything you care about. STAY THE HELL AWAY.
Poor Customer Service from Service Manager Stevie.
I Have Several Friends With Exotic Cars Plus My BMW. We All Have Been Customers of Eurofed For Years. During This Covid Era EuroFed Has Changed. Quality Customers is What Helps Any Company to Prosper. I Do Not Like or Appreciate This New Deceptive Behavior that is Now Being Display By Eurofed. We Will Take Our Business Where it is Appreciated.
Always friendly honest and detailed. Never left disappointed. I would recommend to family and friends for sure.
LH
LATINYA H.
Lawrenceville, GA
04/10/2021
Rip Off
I would not recommend this place if you are a women. These folks took my money. The service provided only lasted a week. I'm so disappointed. When called them back to discuss they black guy was very nasty and disrespectful ?
Got an pil change, they were able to accommodate my last minite request. The service was quick, price was reasonable. Recommendations were correct, will be back for future service on my S5.
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