Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

80 Reviews

98% Would Recommend
Latest Review 15 days ago

Reviews


JH
John H.
Plano, TX
Land Rover LR2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Land Rover
Workmanship was excellent I would recommend them to my family and friends

RB
Ravi B.
Plano, TX
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Great! Very accommodating and sound team
I recently moved from another state and had a engine light on. My car wasn’t driving very well. I checked with European auto service and IMi immediately said bring it when you can. Like wise, they diagnosed and fixed the issue by evening. Car is running great. Will always go there.

EE
Ernie E.
Frisco, TX
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Happy with first time experience with European Auto Imports
I was pleased with all interaction with European Auto Imports. They diagnosed my 335i's problem quickly and made the repair as promised. They were more upfront and flexible than the BMW dealer, so based on my experience I will be coming back again next time I have a need for service for my BMW or Mercedes. Thanks.

PG
Patricia G.
Texas
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Patricia said the business' staff was very helpful. They were able to complete her services when other facilities would not.
This review was collected via phone interview by Customer Research Inc.

QK
Quad K.
Frisco, TX
Land Rover Range Rover
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/27/2018 Category: Service
Quad said the employees forgot to repair a requested item.
This review was collected via phone interview by Customer Research Inc.

RD
Ravi D.
Plano, TX
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Ravi said the staff was great.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Texas
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Jim said the staff quoted him a price and when he went to pay it was different. However, they honored the original quote.
This review was collected via phone interview by Customer Research Inc.

CA
Clinton A.
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018
Excellent Customer Service
You can tell a lot about a Auto Repair facility by looking at how they maintain their shop. European Auto Imports has a clean and organized facility. They were honest with me about what they found and I was very pleased with the price. Thank you for all your help. I recommend them to anyone in need of good and honest service.

Clint Arndt

DS
Dona S.
Dallas, TX
Volkswagen CC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018
Great service
They always take care of my car and do a great job. Great people and customer service. Hadri guys are super nice and always welcoming.

LC
Larry C.
Texas
BMW 3 Series
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/24/2018 Category: Service
Larry said it took the business a week to get the vehicle back to him and the vehicle is still having problems.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Texas
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Mike said the business had good attention to detail and there were no errors.
This review was collected via phone interview by Customer Research Inc.

JV
Julio V.
Mc Kinney, TX
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Julio said everything went smoothly.
This review was collected via phone interview by Customer Research Inc.

RC
Ryan C.
Texas
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Ryan said the staff members did exactly what he asked them to do, quickly.
This review was collected via phone interview by Customer Research Inc.

RK
Ravi K.
Texas
Lexus RX 450h
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Ravi said the business did not have the correct vehicle parts during his first service visit so he had to go a second time.
This review was collected via phone interview by Customer Research Inc.

AK
Arsim K.
Texas
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Arsim said the owner was awesome from start to finish. He even worked on additional repairs for him and explained what was done to his vehicle. It was an outstanding customer service experience.
This review was collected via phone interview by Customer Research Inc.

RR
Rosario R.
Little Elm, TX
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Outstanding
Once diagnosis was made, the completion on my water pump were done in a timely matter. I did have to go back as a hose busted after the fact. That was done super fast and had car back quickly. It’s been a couple weeks now and no complaints. No lose of coolant. Awesome work

RY
Robert Y.
Frisco, TX
Mercedes-Benz S550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Great service - S550 4 Matic Benz
Excellent communication around what needs to be fixed vs.what will eventually needs to be addressed to ensure must have gets addressed first. That’s why I service all of my cars with European Auto vs anyone else.

BF
Brian F.
Mercedes-Benz S550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Customer and car focused
Imi and his ream work hard to keep you and your nice car on the road and happy. I found they were working to meet their customer’s needs with fair pricing, accommodating scheduling and expert repairs. It’s nice to have a business focused on their customers!! I will be back again.

KS
Kaomi S.
Frisco, TX
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Top notch!
Imi was very knowledgeable and professional. Was able to figure out the issue with my car and fix in a timely manner. Very courteous and a pleasure to deal with. Will be bringing my Audi A4 to European Auto Imports for all servicing needs in the future. Highly recommend!

DH
Darrell H.
The Colony, TX
BMW 745i
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2018 Category: Service
Darrell said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 80 in total