Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

127 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


CW
Charles W.
Texas
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Charles said the service was good.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Frisco, TX
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
John said the business get the work done quickly. The prices are very reasonable for the work.
This review was collected via phone interview by Customer Research Inc.

MM
Mohammed M.
Frisco, TX
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Oil change
Emu,
Thanks for all you do. I would like you to know the repairs you made on the Mercedes is not on the system.
Thanks,

Mohammed

NA
Nithan A.
Texas
Mercedes-Benz ML350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2019 Category: Service
Nithan said this business had good service and was transparent .
This review was collected via phone interview by Customer Research Inc.

SK
Sivakumaran K.
Texas
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Sivakumaran said the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Plano, TX
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Wipers adjusted
I went in to have my wiper arms adjusted. They fixed it for $125. They did a good job. I’ll go back there again for repairs.

IS
Ivan S.
Frisco, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Honest and cost effective repairs
I had a check engine light on and first took my car to the dealership who want over $1,200 to replace about 5 sensors. I then took my car to European Auto. They were quick to diagnose it and replace one $125 sensor and a $10 hose the vapours were leaking from. The staff their was very friendly and honest and appeared they all worked as a team. I would take any of my cars there next time anything fails.

RB
Raja B.
Frisco, TX
BMW X3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2019 Category: Service
Raja said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Frisco, TX
Land Rover Discovery
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2019
Owner Operator is a great guy
Quality work

Verified Customer
TX
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Service
Very professional and caring

BW
Billy W.
Frisco, TX
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Excellent Service
The work is always done professionally and without issue. The staff is friendly and thoughtful. I highly recommend.

MR
Matt R.
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Breaks and Registration
As always, they did a good job of fixing an issue i had with my Range Rover and its breaks. They are fair, upfront and easy to work with.

RG
Rese G.
Texas
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Reese said they were negotiable, fast and easy to work with.
This review was collected via phone interview by Customer Research Inc.

RT
Ravi T.
Texas
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Ravi said he was happy with the service at this business
This review was collected via phone interview by Customer Research Inc.

ET
ERNST T.
BMW 5 Series
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/28/2018
Uncomfortable
After arriving in the office of the morning for my appointment, nobody was in the room. It took about 5 minutes for one of the techs to approach me from the working bays. It was my first time and I ended up leaving my car at a shop without meeting any management. Sketchy. I took my car in for a minor fix and they got it done.
They left out the most important thing and left the mess all over my engine where the repair was needed. The fluids started smoking under my hood after recovering my car which shouldn't have happened. It makes me wonder if they even cleaned where the new hose(coolant line) has contact with the engine. There were 2 noticeable streams of oil going down across my hood. I have no idea how that could have even gotten there. Basically, $400 for 1 hose replacement with a poor effort does not pass my expectations.
On top of all of this, I never got a receipt which I was told it would be e-mailed before I left.

RJ
Ryan J.
Texas
Mercedes-Benz E-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/28/2018 Category: Service
Ryan said the service at this business was good enough, but he thought they were too pricey.
This review was collected via phone interview by Customer Research Inc.

JB
Jamal B.
Texas
BMW 750i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Jamal said the business is amazing. They are professional and the communication is wonderful. His overall experience was great.
This review was collected via phone interview by Customer Research Inc.

TT
Tina T.
BMW X5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018
Very Clean auto shop
Nice and friendly and knowledgeable staff

CS
Chris S.
Mc Kinney, TX
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Chris Schultz
Good work! Happy customer!

JR
Javier R.
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Excelent service!
Excelent Service!

Displaying Review 1 - 20 of 127 in total