Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

96 Reviews

98% Would Recommend
Latest Review 12 days ago

Reviews


VK
Varun K.
Texas
INFINITI G37 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Varun said the service was pretty good. The windshield wiper fluid cap was broken.
This review was collected via phone interview by Customer Research Inc.

CM
Charles M.
Plano, TX
Nissan Sentra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2018 Category: Service
Charles said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

TN
Teddy N.
Texas
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Teddy said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

VM
Virgilio M.
Frisco, TX
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Virgilio said they go over and beyond the call of duty.
This review was collected via phone interview by Customer Research Inc.

DB
Doug B.
Texas
Volkswagen Jetta Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2018 Category: Service
Spoke with Doug. He said no one was in the office both times he went there. They did a great job.
This review was collected via phone interview by Customer Research Inc.

YR
Yann R.
Frisco, TX
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018
The best service ever like in Europe
I have never seen such a professional service in the USA . Only in Europe Its like this !!

Congrats to the all team you are the best !!!

BT
Bala T.
Frisco, TX
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Bala said the business inspected the vehicle. They told him what needed to be done and why. It was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GW
Gary W.
The Colony, TX
Porsche Boxster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Great service as usual!
Honest, on-time and fair price....European Auto is the only team to work on my Porsche!

JY
Joe Y.
Frisco, TX
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/16/2018 Category: Service
Joe said he made an appointment online for 8 am. When he arrived there they didn't have the oil he needed for his vehicle and he had to come back at 3 pm. He said when he came back everything went smoothly. He said everyone was nice and he would definitely use them again.
This review was collected via phone interview by Customer Research Inc.

ML
Matt L.
Texas
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Matt said the communication was pretty decent and overall that's what he valued out of the experience.
This review was collected via phone interview by Customer Research Inc.

YA
Yousef A.
Texas
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Yousef said they do everything fine with his vehicle. He is happy with them.
This review was collected via phone interview by Customer Research Inc.

JT
Jamil T.
Texas
BMW 6 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Jamil said it was good service.
This review was collected via phone interview by Customer Research Inc.

CM
C M.
Frisco, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2018
Great customer service for my Audi A8.
Highly recommend European Auto for all of your standard maintenance services for your Audi and very competitive pricing vs. the large dealerships. Technicians are very knowledgeable and are able to diagnose & solve some of the most challenging/complex issues that occur with these highly sophisticated computerized machines.

EO
Ender O.
Texas
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Ender said the business has good customer service.
This review was collected via phone interview by Customer Research Inc.

HK
Henry K.
Red Oak, TX
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Henry said the service at this business was good and straight forward.
This review was collected via phone interview by Customer Research Inc.

DH
Daniel H.
Frisco, TX
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Daniel said the service was quick, easy, and less expensive than it would have been at other places in the area. The staff were able to get him an appointment and complete the service the same day that he went to them with the problem, while other businesses needed to have his vehicle over the weekend.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Plano, TX
Land Rover LR2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Land Rover
Workmanship was excellent I would recommend them to my family and friends

RB
Ravi B.
Plano, TX
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Great! Very accommodating and sound team
I recently moved from another state and had a engine light on. My car wasn’t driving very well. I checked with European auto service and IMi immediately said bring it when you can. Like wise, they diagnosed and fixed the issue by evening. Car is running great. Will always go there.

EE
Ernie E.
Frisco, TX
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Happy with first time experience with European Auto Imports
I was pleased with all interaction with European Auto Imports. They diagnosed my 335i's problem quickly and made the repair as promised. They were more upfront and flexible than the BMW dealer, so based on my experience I will be coming back again next time I have a need for service for my BMW or Mercedes. Thanks.

PG
Patricia G.
Texas
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Patricia said the business' staff was very helpful. They were able to complete her services when other facilities would not.
This review was collected via phone interview by Customer Research Inc.