Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

499 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
93% Business Response
Latest Review 3 days ago

Reviews


JM
JULIE M.
Fort Collins, CO
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Customer for 20+ years
Trustworthy & always helpful

ES
ED S.
Fort Collins, CO
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019
BMW service
As always, this place is the only business I would have my car serviced at. Honest, dependable, and reasonably priced. Thanks John. Keep up the good work.

RK
Robert K.
Colorado
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Robert said everything was great.
This review was collected via phone interview by Customer Research Inc.

BJ
Brian J.
Colorado
Audi Q7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Brian said that he liked how the staff did the work.
This review was collected via phone interview by Customer Research Inc.

BM
Bridget M.
Fort Collins, CO
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Bridget said the staff at this business treat her like a queen.
This review was collected via phone interview by Customer Research Inc.
Allison D. from European Motor Cars responded on 01/04/2019

Hi Bridget,

Thank you for the 5 star review!  Im especially excited to hear that you are treated like a queen!!  Every star counts... thanks for giving us all 5!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

PL
Paul-Susan L.
Fort Collins, CO
GMC Yukon XL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2018
Very good experience with European.
Very responsive.
Allison D. from European Motor Cars responded on 01/04/2019

What more could be have done to get a 5 star review? 

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

SY
Stacie Y.
Colorado
BMW 5 Series
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/28/2018 Category: Service
Stacie said the service was more expensive than the competitors.
This review was collected via phone interview by Customer Research Inc.
Allison D. from European Motor Cars responded on 01/04/2019

Hi Stacie,  While I am bummed about you giving us a 2 star review over price.  I am happy you found a less expensive option to get your car fixed.  I hope the full diagnostics we did for you car helps you in making the best decision for you and your car.

We wish you the best of luck in the New Year!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

JK
Jungho K.
Timnath, CO
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Jungho said the business was good. They took care of all the issues.
This review was collected via phone interview by Customer Research Inc.
Allison D. from European Motor Cars responded on 12/28/2018

Thank you Jungho,  We really appreciate the 5 star review!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

LP
Long P.
Colorado
Land Rover Range Rover Evoque
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Long said the service was excellent and the staff was very helpful.
This review was collected via phone interview by Customer Research Inc.
Allison D. from European Motor Cars responded on 12/21/2018

Thank you Long!!! We love our customers... and are thrilled when we hear that you had a great experiece!  I wish to encourage you to go onto Google or Yelp and let the world know by writing a review there. 

Merry Holiday's... May your season be properous and filled with joy!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

JS
Justin S.
Colorado
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Justin said the service was good and the pricing was appropriate.
This review was collected via phone interview by Customer Research Inc.
Allison D. from European Motor Cars responded on 12/21/2018

Thank you Justin for the 4 star review.  We would have loved to have earned a 5 star.  If you feel like it.. please let me know what we could do to make your time here a full 5 stars...

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

Verified Customer
Fort Collins, CO
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Always great service
Honest and capable auto maintenance. You can't beat that!
Allison D. from European Motor Cars responded on 12/07/2018

Thank you for your positive review.  We REALLY appreciate that.

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

SB
STINA-RITA B.
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
We have been so happy with European Motor Car's service, they have helped us more than once with our CSU freshman's car.
European's Motor Car customer experience has been outstanding! We have worked primarily with John and Heather and they have made the entire experience as nice, simple and affordable as possible...Thank You
Allison D. from European Motor Cars responded on 12/07/2018

Thank you so much for your positive review.  It warms the cockles of our hearts to hear when we do a good job (which we strive for everyday). 

Happy Holidays!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

RB
RAY B.
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Personal service
Worked me in the day before Thanksgiving for a new battery I needed unexpectedly.
Allison D. from European Motor Cars responded on 12/07/2018

Thanks Ray!!  Glad we could help!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

JT
JOSE T.
Fort Collins, CO
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Back Again
The shop, the people and the knowledge of BMWs bring back over and over again. Bring your bimmer here and you won’t be disappointed.
Allison D. from European Motor Cars responded on 12/07/2018

Jose,
Thank you so much!  Thank you also for taking the time to write that review on Google... you are above average!!!  Thanks for being one of our customers!!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

SW
STEVE- CLINTON W.
Fort Collins, CO
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Precision
Lou installed upgrade parts on my 2011 Porsche Turbo S to perfection. Fabspeed air intake, turbo booster valves, plenum, and splitter. Very please. Thanks Lou!
Allison D. from European Motor Cars responded on 12/07/2018

Thanks Steve... we just love Lou!  He is a world class guy and an amazing technition.  I am happy to hear that you a pleased.

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040


BS
BILL S.
Fort Collins, CO
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
BMW 1997 740i, 2007 528, 2006 328xi.
Great job and great service as always. John and his crew have provided many years of good service for me and my cars. He and his people know their stuff!
Allison D. from European Motor Cars responded on 11/16/2018

Thank you so much Bill!  We appreciate you taking the time to write this most wonderful review!!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

AR
Alex R.
Colorado
Volvo S40
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2018 Category: Service
Alex said he loves the guys at this business. John is his favorite. He takes time with him, but at the end of the day, they are still a mechanic facility and they up-sale a little bit. However, all around, they are great and he trusts them the most with his vehicle.
This review was collected via phone interview by Customer Research Inc.
Allison D. from European Motor Cars responded on 12/07/2018

Alex,  Thank you for the positive review! 

Of course we are always going to tell you the things you need to be aware of with your car... As you also know... it is always your choice.  You may call it an upsell... we call it educating and informing our valuable customers.  Perspective....

John is a true gem in this industry.... glad you feel the same way as we do.

Merriest of Holidays to you and yours!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

MN
Michael N.
Colorado
Land Rover Discovery
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Michael said they have good customer service. He also stated that John is really good
This review was collected via phone interview by Customer Research Inc.
Allison D. from European Motor Cars responded on 12/07/2018

Hi Michael,

We are big fans of John as well.  Being the owner.. you can tell he really cares about his customers and the cars they drive. 

Thank you for the 5 star review!  We would love it if you were to make a review like that on Google as well..https://business.google.com/dashboard/l/02155745973396092979?hl=en-US

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

DB
David B.
Colorado
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
David said the staff was very communicative and the service was nice.
This review was collected via phone interview by Customer Research Inc.
Allison D. from European Motor Cars responded on 12/07/2018

Thank you David for the positive review!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

JR
Jason R.
Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Jason said the service and the price were good.
This review was collected via phone interview by Customer Research Inc.
Allison D. from European Motor Cars responded on 12/07/2018

Jason, Thank you for the postive review!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

Displaying Review 1 - 20 of 499 in total