European Motor Cars Inc.


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

424 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
92% Business Response
Latest Review 3 days ago
DON S. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consideration for the customer"
Always put the needs and interest of their customer first. Somehow manage to take care of customer emergencies that seem to 'routinely' come up on our older vehicles. Thank you.
Vehicle: Mercedes-Benz ML320
Service Date: 04/20/2018
Review Created: 04/21/2018 12:20 PM
Michelle L. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michelle said the staff did a great job.
Vehicle: BMW X5
Category: Service
Service Date: 04/19/2018
Review Created: 04/21/2018
This review was collected via phone interview by Customer Research Inc.
Travis S. on 04/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Travis said the staff was friendly, and provided very good service on his vehicle.
Vehicle: Audi A4
Category: Service
Service Date: 03/29/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
Erik V. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Erik said this business did a good job. They are open and honest with him.
Vehicle: BMW X1
Category: Service
Service Date: 03/29/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Trevor S. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Trevor said the service was good.
Vehicle: Audi A4
Category: Service
Service Date: 04/06/2018
Review Created: 04/10/2018
This review was collected via phone interview by Customer Research Inc.
PATTI W. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great people who know cars"
I was referred to the folks at European Motor Cars by three separate hard-core "gearhead" guys, who each told me it was the only place they would ever take their cars (and only when those guys couldn't fix a problem themselves) . I have trusted European Motor Cars with an Audi, a Saab, and a Volvo, and I have never regretted it. They are good people, communicate well, are always helpful -- and my cars like them too!
Vehicle: Volvo XC70
Service Date: 04/03/2018
Review Created: 04/04/2018 08:09 PM
DEREK H. on 04/04/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Customer Service "
My car was only in to diagnose a problem and we decided to wait on having the work done until later but the customer service was excellent.
Vehicle: BMW X3
Service Date: 04/02/2018
Review Created: 04/04/2018 05:09 AM
Brahma K. on 03/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brahma said this business was very professional and prompt.
Vehicle: Audi Q7
Category: Service
Service Date: 03/22/2018
Review Created: 03/26/2018
This review was collected via phone interview by Customer Research Inc.
Bdc9001e074acd3dc4dfc197641ade8a?s=28
Allison D. at European Motor Cars Inc. responded on 03/30/2018

Brahma,
Thank you for the 5 star review!  We look forward to being a part of the care and keeping of your Audi A7.

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040
Ben D. on 03/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ben said the business kept him informed and they did a good job.
Vehicle: Land Rover Range Rover Sport
Category: Service
Service Date: 03/21/2018
Review Created: 03/26/2018
This review was collected via phone interview by Customer Research Inc.
Bdc9001e074acd3dc4dfc197641ade8a?s=28
Allison D. at European Motor Cars Inc. responded on 03/30/2018

Thanks Ben for the positive review!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040
TIM M. on 03/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"911sc Service"
Very impressed with the level of service from European Motor Cars. Both John and Lou were fantastic to work with. They thoroughly explained all the work they preformed. I have owed this car for 15 years and it has never run better. They really know their stuff.
Vehicle: Porsche 911
Service Date: 03/23/2018
Review Created: 03/24/2018 07:11 AM
Bdc9001e074acd3dc4dfc197641ade8a?s=28
Allison D. at European Motor Cars Inc. responded on 03/30/2018

Thanks Tim!!
Your review is wonderful! We take our reviews of us very seriously!.  It is always very pleasant when we get a five star review.  I will pass this on to the crew... and to John and Lou especially!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040
John B. on 03/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said the staff all know what they are doing, and he is really pleased with the work.
Vehicle: Mercedes-Benz SLK-Class
Category: Service
Service Date: 03/15/2018
Review Created: 03/23/2018
This review was collected via phone interview by Customer Research Inc.
Bdc9001e074acd3dc4dfc197641ade8a?s=28
Allison D. at European Motor Cars Inc. responded on 03/30/2018

Thanks John for the positive review and the review on Yelp!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040
Brady H. on 03/22/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Brady said the employees did a good job, but they forgot one thing. He had to bring his vehicle back to the facility.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 03/14/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
Bdc9001e074acd3dc4dfc197641ade8a?s=28
Allison D. at European Motor Cars Inc. responded on 03/23/2018

Hi Brady,  Thanks for the positive review.  Yup we did forget that one thing... so sorry that was an inconvience for you and I'm glad we were able to get right back on it.  We appreciate your business and look forward to seeing you again.

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040
Levi G. on 03/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Levi said the staff provided him with great feedback on what his vehicle needs.
Vehicle: Audi S6
Category: Service
Service Date: 03/15/2018
Review Created: 03/17/2018
This review was collected via phone interview by Customer Research Inc.
Bdc9001e074acd3dc4dfc197641ade8a?s=28
Allison D. at European Motor Cars Inc. responded on 03/23/2018

Thank you Levi for the positive review.  We look forward to being of service again!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040
Luke S. on 03/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Luke said that the business was really quick and fixed the problem.
Vehicle: Audi A4
Category: Service
Service Date: 03/13/2018
Review Created: 03/16/2018
This review was collected via phone interview by Customer Research Inc.
Bdc9001e074acd3dc4dfc197641ade8a?s=28
Allison D. at European Motor Cars Inc. responded on 03/16/2018

Thanks Luke for the positive review!  Glad we were able to help you out!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040
Yin L. on 03/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Yin said they fixed her problem didn't charge her and they gave her recommendations for future problems.
Vehicle: BMW X3
Category: Service
Service Date: 03/13/2018
Review Created: 03/16/2018
This review was collected via phone interview by Customer Research Inc.
Bdc9001e074acd3dc4dfc197641ade8a?s=28
Allison D. at European Motor Cars Inc. responded on 03/16/2018

Hi Yin,  Thank you for the positive review.  Glad you were happy with our service.   We look forward to seeing you again.

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040
Cliff R. on 03/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cliff said everything went the way it should.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 03/05/2018
Review Created: 03/08/2018
This review was collected via phone interview by Customer Research Inc.
Bdc9001e074acd3dc4dfc197641ade8a?s=28
Allison D. at European Motor Cars Inc. responded on 03/16/2018

Cliff, thanks for the positive review!!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040
Mike H. on 03/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said he would recommend the business for service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 03/02/2018
Review Created: 03/06/2018
This review was collected via phone interview by Customer Research Inc.
Bdc9001e074acd3dc4dfc197641ade8a?s=28
Allison D. at European Motor Cars Inc. responded on 03/16/2018

Hi Mike, thanks for the positive review on the service we did for your Jeep Grand Cherokee!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040
Bill L. on 03/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said lots of things needed to be done on his vehicle and he appreciated that the staff found them all.
Vehicle: Mercedes-Benz 300D
Category: Service
Service Date: 02/23/2018
Review Created: 03/03/2018
This review was collected via phone interview by Customer Research Inc.
Bdc9001e074acd3dc4dfc197641ade8a?s=28
Allison D. at European Motor Cars Inc. responded on 03/16/2018

Thanks Bill!  We sure do appreciate the positive review.  Feel free to post on google or yelp.  Organic reviews really help a small business like ours.

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040
Gilbert M. on 03/02/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Gilbert said the staff did not communicate well with him.
Vehicle: BMW 3 Series
Category: Service
Service Date: 02/27/2018
Review Created: 03/02/2018
This review was collected via phone interview by Customer Research Inc.
Bdc9001e074acd3dc4dfc197641ade8a?s=28
Allison D. at European Motor Cars Inc. responded on 03/16/2018

Hi Gilbert,  So sorry we didn't quite meet your expectations with communication.  However, I sure do appreciate the positive review.  We will do better the next time.

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040
DEREK H. on 03/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brakes"
My X5 had a shudder every time that you step on the brakes. EA evaluated the condition and found both control arms warn out and replaced them! The truck has never driven so well! Thank you for fixing it right !
Vehicle: BMW X5
Service Date: 02/26/2018
Review Created: 03/01/2018 11:49 AM
Bdc9001e074acd3dc4dfc197641ade8a?s=28
Allison D. at European Motor Cars Inc. responded on 03/16/2018

Hi Derek!  Thanks so much for the positive review!!  EMC strives hard to do the best for your car and you the customer.  Glad you were happy with our service!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040
Displaying Review 1 - 20 of 424 in total