Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

446 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
92% Business Response
Latest Review 5 days ago

Reviews


BP
Brett P.
Colorado
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Brett said the service at this business was pretty good.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Fort Collins, CO
Mercedes-Benz GL-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Chris said the service was good.
This review was collected via phone interview by Customer Research Inc.

KW
KERRY W.
Fort Collins, CO
Mercedes-Benz E320
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
great service
Great people and great service as usual!

KA
Keelan A.
Colorado
Volkswagen GTI
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Keelan said the business fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

CR
Cliff R.
Fort Collins, CO
Mercedes-Benz ML350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Cliff said that the facility was able to repair his vehicle.
This review was collected via phone interview by Customer Research Inc.

LW
LORI and JOHN W.
Windsor, CO
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018
Top Notch!
Quick, reliable service every time!

TW
Tyler W.
Colorado
Land Rover Range Rover
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Tyler said they have great customer service and they are personable. He will be going back on Monday.
This review was collected via phone interview by Customer Research Inc.

AR
Aaron R.
Fort Collins, CO
Audi Q7
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Aaron said the business did everything well and in a timely manner.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Cheyenne, WY
Volvo V70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Always getting well cared for.
I would not trust my vehicle with anyone else.

BH
Bey H.
Colorado
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Bey said John, the owner is great, and takes the time to talk to him. The business is awesome. His only complaint is he tried to download a $10 off Yelp coupon from the website, and it didn't work.
This review was collected via phone interview by Customer Research Inc.

WW
Will W.
Colorado
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Will said the staff called him before they did anything so he did not have any surprise labor charges, and knew exactly what they were going to do.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
Colorado
Mercedes-Benz ML320
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Eric said the staff were very helpful. They explained all of the work that needed to be done.
This review was collected via phone interview by Customer Research Inc.

RK
Robert K.
Colorado
Land Rover Range Rover Sport
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Robert said that he had no problems getting in, the staff were helpful and his service was done in a timely manner. Written quotes were provided when asked for.
This review was collected via phone interview by Customer Research Inc.
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Allison D. from European Motor Cars Inc. responded on 05/17/2018

Thank you Robert!!!  So glad we hit our ball out of the park for you...  Until next time!!  Drive happy!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

RC
Rylee C.
Fort Collins, CO
Volkswagen Tiguan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Rylee said the business is always great.
This review was collected via phone interview by Customer Research Inc.
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Allison D. from European Motor Cars Inc. responded on 05/17/2018

Thanks Rylee!!!  

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

AG
Adam G.
Colorado
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Adam said the staff performed all the tasks he requested and at a reasonable price.
This review was collected via phone interview by Customer Research Inc.
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Allison D. from European Motor Cars Inc. responded on 05/17/2018

Thanks Adam for the 5 star review.  I am happy to hear that we did a good job.

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

GB
Geary B.
Fort Collins, CO
Saab 9-5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Geary said the owner is easy to get along with and the staff are good.
This review was collected via phone interview by Customer Research Inc.
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Allison D. from European Motor Cars Inc. responded on 05/17/2018

Thanks Geary,

We too think the owner is pretty easy going.  He is also one of the most knowledgeable car guys in Fort Collins.  Thanks for trusting us with your car.  We look forward to having a chance to provide service for you again.

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

RS
Richard S.
Colorado
Volkswagen New Beetle Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Richard said the facility laid out the service and did what was expected. He was happy with the service.
This review was collected via phone interview by Customer Research Inc.
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Allison D. from European Motor Cars Inc. responded on 05/17/2018

Thanks Richard for the 5 star review.  We take our reviews very seriously and it is a real boost to us to get a great one.  I am glad that our system is working... and we look forward to being of service for you again.

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

CS
Chris S.
Fort Collins, CO
Mercedes-Benz GL-Class
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2018 Category: Service
Chris said they forgot to perform something else on his vehicle so he had to return.
This review was collected via phone interview by Customer Research Inc.
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Allison D. from European Motor Cars Inc. responded on 05/17/2018

Hi Chris,

Thanks for the review.  I spoke with Lou...yes.. he did just not see the flush on the order... he was very appologetic.  We are sorry for the inconvience.  Let us know how we can make this right.

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

JP
Jena P.
Colorado
Land Rover Discovery
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018 Category: Service
Jena said when she went to pick up her vehicle, it was not ready. However, the facility does an excellent job.
This review was collected via phone interview by Customer Research Inc.
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Allison D. from European Motor Cars Inc. responded on 05/17/2018

Hi Jena,

Thanks for the review.  Yes.. we are so sorry... sometimes things are out of our control... I am sorry that happened to you.  We are at the mercy of so many cogs in the wheel....

I am happy to hear though that you are happy with our service and we hope to do better next time.

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

KT
Kurtis T.
Greeley, CO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Kurtis said the facility did a good job.
This review was collected via phone interview by Customer Research Inc.
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Allison D. from European Motor Cars Inc. responded on 05/17/2018

Thank you Kurtis for the 5 star review!! It means the world to us!

We service the best cars in the world. Top of the line cars, deserve Top of the line service!

Allison Dunning
European Motor Cars Inc.
970-484-0040

Displaying Review 1 - 20 of 446 in total