Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

591 Reviews

98% Would Recommend
Latest Review 16 days ago

Reviews


AF
Alberto F.
Turlock, CA
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/04/2018
Not happy with the service
First time in this shop after oil change on the way home my engine light came on,I check the oil and was low one quart,I called and they offered me a free oil change on the next visit,on the next visit to Vegas I did the service and oil change,after that I noticed that my gas pedal was broken,I called and they did nothing not even a call back

HF
Howard F.
North Las Vegas, NV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2017
Service!!!!
My BMW Z4 started to buck and stall, with all of the trouble lights coming on intermittently and then shutting off and replaced by another trouble light. Individual systems were also shutting down, power steering, radio, information resulting in the car eventually stalling. The intermittent problem made it extremely tough to find and troubleshoot. EMC stuck with the problem, working on the car for 3 weeks, supplied me with a great loaner vehicle and only charged me for the part that was replaced and the labor associated with that part! Shelina is absolutely wonderful to work with as was Eric and the mechanic who performed the majority of the work. I have used EMC for 14 years on 3 different vehicles and have always been very happy with their work and the level of service provided. And this latest experience just reinforces why I will remain a satisfied customer! Thanks EMC! You folks are great!

EW
Edward W.
North Las Vegas, NV
BMW 750Li
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2017 Category: Service
Edward said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EG
Edward G.
Las Vegas, NV
BMW 745Li
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017 Category: Service
Edward said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

SM
Stevan M.
Las Vegas, NV
Jaguar S-Type
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Stevan said this business was perfect and he was very pleased with service.
This review was collected via phone interview by Customer Research Inc.

VS
Veta S.
Las Vegas, NV
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Veta said the staff at the business have good customer service, she had not no problems with her vehicle, it has stopped smoking, and everything is going well so far.
This review was collected via phone interview by Customer Research Inc.

PO
Peggy O.
Las Vegas, NV
Volkswagen New Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2017
Professional but yet personable people, Explains so that I understood everything to be done.
Explains so that I understood everything to be done. Advised in price and time to fix my car.

SW
Stanley W.
Las Vegas, NV
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2017 Category: Service
Stanley said the business provided great service for twenty years.
This review was collected via phone interview by Customer Research Inc.

RF
Robin F.
Las Vegas, NV
BMW 645Ci
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2017 Category: Service
Robin said she had an awesome experience with this business. She loves everyone that works there. She also noted that their service is always of good quality.
This review was collected via phone interview by Customer Research Inc.

PS
Presley S.
Las Vegas, NV
BMW 323i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017 Category: Service
Presley said the business is great.
This review was collected via phone interview by Customer Research Inc.

DR
DONALD R.
Las Vegas, NV
BMW 335d
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/29/2017
Oil change & alignment
JR did an outstanding job as always. The car was done just before noon as expected. The driver of your shuttle was friendly both taking me to my destination and returning me to the shop. I'll be back for future service.

BC
Brenda C.
Las Vegas, NV
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017 Category: Service
Brenda said the business always gives good advice.
This review was collected via phone interview by Customer Research Inc.

FM
Floyd M.
Las Vegas, NV
Mercedes-Benz GL450
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017 Category: Service
Floyd said he has been a repeat customer for years and they are prompt. He likes working with Chelena.
This review was collected via phone interview by Customer Research Inc.

JW
Jeremy W.
Kingman, AZ
BMW 335i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017
Excellence
I drive over 100 miles, and cross state lines just to have EMC service my BMW. The staff is GREAT!! I definitely recommend this shop!!

WR
William R.
Las Vegas, NV
BMW 525i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2017
Completely Satified
All work was done very quickly and to my expectations. I would gladly take my car back for any type service that my BMW need.

GG
Gerald G.
North Las Vegas, NV
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017
Best customer service in Vegas!
As alway EMC was very helpful, i took my car for a pre purchase inspection and they outlined everything needed for my new X5 and fixed all the problems within 24 hours! Best European car mechanics in the United States!

SO
Stanley O.
North Las Vegas, NV
Audi A4
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/19/2017 Category: Service
Stanley said they recommended he have a diagnostic done and when he did, they charged him for it.
This review was collected via phone interview by Customer Research Inc.

VD
Vickie D.
Waterloo, IA
Volkswagen Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Vickie said they are very hospitable and accommodating. They are professional.
This review was collected via phone interview by Customer Research Inc.

PO
Peggy O.
Las Vegas, NV
Volkswagen New Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017
The ultimate in Service and professionalism.
Any extra work to be done was explained and verified,. Felt very comfortable.

RC
Rob C.
North Las Vegas, NV
BMW 135i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017
Very knowledgeable
Great price and extremely knowledgeable!

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