Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1115 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Glenn Heights, TX
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Top notch service
When you find a good auto service shop you stick with them. Kenneth and Express Car Service have always been super to work with. They get the work done right and promptly. In 30 years I've only taken one thing back to them and it was corrected quickly and without charge. Best of all, they talk to you like family: Nobody talks down to you or tries to give you any BS. On this occasion the repair was performed within 24 hours and a few cents of the estimate.

JM
Julie M.
Red Oak, TX
Dodge Challenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Spoke with Eileen. She said they have been servicing her vehicles for the last 7 years and she hasn't had a problem.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Glenn Heights, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Always prompt and professional
Friendly service crew very professional and curtious extremely clean waiting area

AJ
Anthony J.
Red Oak, TX
Suzuki SX4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Anthony said that he recommends this business. The staff never charge for small extra things they do.
This review was collected via phone interview by Customer Research Inc.

DH
Dennis H.
Red Oak, TX
Chevrolet Uplander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018 Category: Service
Dennis said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

RS
RAMONA S.
Red Oak, TX
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Oil change
Fast service great to deal with

CM
Claud M.
Red Oak, TX
Toyota Avalon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
Claud said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RG
Ray G.
Ferris, TX
Chevrolet Cruze Limited
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2018 Category: Service
Ray said it took a little longer than normal at the business. There were more customers in the waiting room than usual.
This review was collected via phone interview by Customer Research Inc.

BL
Ben L.
Dallas, TX
GMC Sierra 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2018 Category: Service
Ben said they did a pretty good job. He usually goes there.
This review was collected via phone interview by Customer Research Inc.

JH
JOHNNY H.
Venus, TX
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
oil change
Very easy people to deal with and no time waiting to het the work started.

WS
William S.
Glenn Heights, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
William said everything was done to his satisfaction..
This review was collected via phone interview by Customer Research Inc.

RS
RAMONA S.
Red Oak, TX
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
oil change
they do good work fast service treat you right

RB
Ronald B.
Red Oak, TX
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Ronald said they did a good job.
This review was collected via phone interview by Customer Research Inc.

GM
Gerry M.
Red Oak, TX
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Gerry said they upgraded his vehicle when he got there.
This review was collected via phone interview by Customer Research Inc.

KW
KAREN W.
Waxahachie, TX
Ford Econoline Cargo Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Outstanding car service
Castrol Car service repaired our vehichle timely and at a fair price. Good at explaining the
issues and the needed repairs. Very professional and knowledgeable employees.

GF
Glen F.
Red Oak, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Glen said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

GG
Genaro G.
Ferris, TX
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Genaro said he did not have to wait for service. There were no problems.
This review was collected via phone interview by Customer Research Inc.

PB
Phil B.
Terrell, TX
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Spoke with Debbie. She said they have always been very happy.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Red Oak, TX
Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Michael said the staff provided very good service. They were very prompt.
This review was collected via phone interview by Customer Research Inc.

DC
Donnie C.
Red Oak, TX
Ford Taurus
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/07/2018 Category: Service
Donnie said he was quoted 3 different prices and he was charged the higher price and they should have called him.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1115 in total