Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1188 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review about 16 hours ago

Reviews


MH
MOSES H.
Red Oak, TX
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Quality Service
Thoroughly satisfied with my car service. Your taking me home when I dropped off my car and your picking me up when se.rvice was completed were very much appreciated as I had no other family member to provide transportation at those times. You have been honest and provided excellent service at every encounter

MS
Mary S.
Red Oak, TX
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Mary said the business provided great service and they were also very courteous.
This review was collected via phone interview by Customer Research Inc.

JN
JIM N.
Ovilla, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Honest, good people.
Good people. Been using them for years.

GB
GARY B.
Red Oak, TX
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Honest and friendly service
Staff are friendly and competent. Service is fast.

RM
ROB M.
Red Oak, TX
Volkswagen Atlas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Polite excellent service
Always have a good experience at fair prices.

BY
BARRY Y.
Oak Leaf, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
personable and caring
great education of whats necessary and needed!

MG
MIKE G.
Ferris, TX
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Customer service is AWESOME!
We have been getting our oil changed at this location for a few years and the customer service is always great. If there's a problem they explain everything to you along with the cost to make the repair. Wouldn't take our vehicles anywhere else. These guy's at the Red Oak Castrol Express are the best.

MG
MARTY G.
Ferris, TX
Saturn Sky
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Very friendly people
Fast, comfortable waiting area, and nice staff

WS
WARREN S.
Ferris, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Honesty
Quality work at an affordable price. I have been using them for many years. W.S.

JN
JIM N.
Ovilla, TX
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Familiar faces. Trustworthy.
Great customer service.

Verified Customer
Red Oak, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Home town ssrvice
Always fast and friendly service

DB
Debora B.
Ferris, TX
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Debora said they are great guys doing great service. They are friendly and informative as to what they're doing as they work on her vehicle.
This review was collected via phone interview by Customer Research Inc.

CF
CONNIE F.
Red Oak, TX
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
Awesome!
Always excellent service!

KC
Karon C.
Red Oak, TX
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Karon said she goes to this business all the time, and the service is good.
This review was collected via phone interview by Customer Research Inc.

DM
DAVID M.
Red Oak, TX
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018
Quick service
Very friendly service

JM
JAMESON M.
Red Oak, TX
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Great quick service, friendly people
I have been going to this place since I moved here. I have found them to be very reasonable when it comes to repairs. One time I decided to do my own oil and tightened the bolt too much, they fixed it and only charged me for the oil change and new bolt. The place has a nice small town feel in a city that is not as small as it used to be.

DB
DENNIS B.
Red Oak, TX
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Great place for all your needs
They always take care of me and there always friendly. From Ken to Tim and all the service guys

SB
Shane B.
Glenn Heights, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Shane said they always do good. They're extremely friendly. They always get stuff done in a timely manner. Also they provide great customer service.
This review was collected via phone interview by Customer Research Inc.

TC
TIRSO C.
Red Oak, TX
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Castrol express car service. Red Oak TX
Great people here at this business. Outstanding service and repairs. I habeem a customer here for over 30 years

DP
DAVID P.
Red Oak, TX
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
They are always friendly professional and fair.
I only bring my truck here, GREAT shop great and honest people.

Displaying Review 1 - 20 of 1188 in total