Castrol Express Car Service


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

995 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 2 days ago
JAMES B. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"efficient, thorough & friendly"
As always, efficient, thorough & friendly. They don't try to sell service or products that are not't needed. It's why I keep bringing my vehicle back whenever it needs servicing.
Vehicle: Dodge Grand Caravan
Service Date: 12/12/2017
Review Created: 12/13/2017 08:03 PM
MIKE B. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and fair"
Kenneth and team are honest and fair with the cost of parts and labor, and only make the repairs that are necessary to provide a safe and reliable vehicle. I would send my mother here to gave her car repaired and for me, that is the Gold Standard. They are totally trustworthy.
Vehicle: Lexus
Service Date: 12/08/2017
Review Created: 12/08/2017 08:59 PM
Adam P. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Adam said the service was quick. He recommends the business for service.
Vehicle: Chevrolet Silverado 2500HD
Category: Service
Service Date: 12/02/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Andria B. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Andria said the business does quality work.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/28/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Floyd W. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Floyd said the staff did a very good job.
Vehicle: Ford Taurus
Category: Service
Service Date: 11/25/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Phillip H. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Phillip said the facility did a great job. He goes there quite a bit. The staff is always friendly and fast. He stated he feels welcome.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 11/27/2017
Review Created: 11/29/2017
This review was collected via phone interview by Customer Research Inc.
Mark S. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said the staff are helpful and they are pretty quick.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 11/27/2017
Review Created: 11/29/2017
This review was collected via phone interview by Customer Research Inc.
Roberta S. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Roberta said the staff did a good job. They are kind and helpful.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 11/08/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Phu N. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Phu said the staff was quick.
Vehicle: Kia Rio
Category: Service
Service Date: 11/21/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
H.D. L. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
H.D. said the business was more than helpful.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 11/16/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
DIANE H. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and friendly technitions! "
I routinely have my vehicles serviced at Castrol Express Car Service. I fine comfort in the fact I have an auto shop I can go to when my cars need repair or maintenance. I know they will be honest and make sure my cars are in tip top shape. When I have something wrong with my vehicles they explain what the problem is and my options of repairs and give me upfront cost.
Vehicle: Honda Accord Coupe
Service Date: 11/15/2017
Review Created: 11/16/2017 04:49 AM
SANDRA A. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast convenient "
This is my go to place for oil change.
Vehicle: Toyota Camry
Service Date: 11/08/2017
Review Created: 11/12/2017 06:59 AM
David D. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the business met his expectations and they were quick, prompt, and thorough.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 11/07/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Britany N. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Britany said the manager is very easy to like. He is courteous. She never has a long wait and the prices are good. She never has any issues with her vehicle after the service at this business.
Vehicle: Toyota Yaris
Category: Service
Service Date: 11/07/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
ALAN W. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Expert and honest car service--the best"
This Castrol car service center is the only place I trust to do maintenance and repairs on my two cars and truck. The people in charge really know their mechanical stuff and they always fix just what is wrong without trying to add on a lot of extra, unnecessary work. Whenever a friend is having repair problems, I always refer them to this Castrol service center. Absolutely 5 stars for me and my family.
Vehicle: Toyota Prius
Service Date: 11/08/2017
Review Created: 11/09/2017 08:42 AM
MATT C. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Long time customer"
Always appreciate the speedy and friendly service. Been a customer here since the late 1980's.
Vehicle: Subaru Forester
Service Date: 11/04/2017
Review Created: 11/07/2017 06:25 AM
Ken M. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ken said his experience was great and the staff were very nice.
Vehicle: Lincoln MKS
Category: Service
Service Date: 11/01/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Jonathan C. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jonathan said he would recommend this business to others.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/31/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
LAURA E. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Emissions Test"
I have been to this location several times with different vehicles and they are always top notch and very friendly and helpful.
Vehicle: Cadillac Escalade EXT
Service Date: 11/01/2017
Review Created: 11/01/2017 08:02 PM
David J. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the service, the people, and the prices are great.
Vehicle: Ford Escape
Category: Service
Service Date: 10/05/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 995 in total