Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1086 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 5 days ago

Reviews


SB
Sue B.
Lancaster, TX
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Sue said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

PS
PENNY S.
Red Oak, TX
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Friendly, fair prices
This location has been in business a long time and has long standing repeat customers. Great management with personal service.

SS
Suzanne S.
Red Oak, TX
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Suzanne said the employees were great and did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Ovilla, TX
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Friendly staff
It was busy on Saturday morning, but they got me taken care of. The owner stepped in to help his guys and did my inspection. Friendly staff as always.

BY
Barbara Y.
Midlothian, TX
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Barbara said she has used the business for years. She said she trusts them and they are good people to do business with.
This review was collected via phone interview by Customer Research Inc.

KR
Katherine R.
Red Oak, TX
Honda Accord Wgn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Katherine said they did a great job .
This review was collected via phone interview by Customer Research Inc.

JR
James R.
Dallas, TX
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
James said he likes this business and the employees are good people.
This review was collected via phone interview by Customer Research Inc.

CH
Carolyn H.
Red Oak, TX
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Carolyn said the staff did a really good job with the service.
This review was collected via phone interview by Customer Research Inc.

AH
Alexia H.
Red Oak, TX
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Spoke with Poco. She said the staff immediately came to the vehicle, and asked if they could assist her. They noticed it was time for an inspection for the vehicle, and asked her if she wanted to get it inspected. She agreed to do so, because it was convenient for her, and she wouldn't have to make another trip back for that. The service was quick and easy. She really appreciated how friendly and attentive they were.
This review was collected via phone interview by Customer Research Inc.

MB
MARION B.
Red Oak, TX
Hyundai Santa Fe Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Very close to home
They had done great work for us for over 20 years and family

DH
David H.
Red Oak, TX
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
David said the facility does good work.
This review was collected via phone interview by Customer Research Inc.

AB
Andria B.
Red Oak, TX
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Andria said the business checked all the points that needed to be checked.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Glenn Heights, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
John said he received good quality service and the work was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MS
MARCUS S.
Ovilla, TX
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018
Marcus S
Staff is professional and courteous.

MC
Micah C.
Waxahachie, TX
Oldsmobile Aurora
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Spoke with Brittany. She said Mr. Kenneth did a wonderful job and from here on out they will be her service provider.
This review was collected via phone interview by Customer Research Inc.
Kenneth W., Owner from Castrol Express Car Service responded on 05/31/2018

Thanks for the great review!


MR
MIKE R.
Glenn Heights, TX
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
A pleasure to do business with.
Every time we bring our vehicles in for service we are greeted like we matter as people not just for our money. Most of the other customers are repeat guests as well. A wonderful family owned business that looks out for your bottom line$. They are fast, courteous and thorough.
Kenneth W., Owner from Castrol Express Car Service responded on 05/31/2018

Thanks Mike ! We appreciate you as well and thanks for a wonderful review.

Kenneth Wynn


TK
Terry K.
Glenn Heights, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Terry said the service overall was great. He would recommend this business.
This review was collected via phone interview by Customer Research Inc.

RA
ROCKY A.
Waxahachie, TX
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Regular Service Plus
Just another quick service for my GMC, when you're a regular your kinda of family here, I also had them install headlamp bulbs for my headlights...something I thought I would do but decided to have them do it since they are more skilled at than I am. I was out quickly as usual and ready to go...

DF
Don F.
Ovilla, TX
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Don said the business is always courteous and they are quick to get his vehicle in and out.
This review was collected via phone interview by Customer Research Inc.

AP
ARTURO P.
Red Oak, TX
Mazda 3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
Great service at the Red Oak location
Always professional and fast.