Castrol Express Car Service


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1033 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 7 days ago
MIKE D. on 02/10/2018
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"ord escape"
great service
Vehicle: Ford Escape
Service Date: 02/09/2018
Review Created: 02/10/2018 12:05 PM
THELMA L. on 02/09/2018
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"Great service -- Great personel "
l

Always pleasant ,warm & clean waiting area . All personel are courteous & professional. I have been a customer for a couple years. I would recommend this business to everyone. Rating = 5
Vehicle: Toyota Camry
Service Date: 02/08/2018
Review Created: 02/09/2018 08:44 AM
Heather B. on 02/09/2018
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Heather said she got good customer service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 02/07/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Kevin K. on 02/09/2018
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Kevin said they were quick.
Vehicle: Ram Pickup
Category: Service
Service Date: 02/07/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Linda B. on 02/07/2018
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Bill said they had a great time, and he would recommend the business.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 01/08/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Roberta S. on 02/07/2018
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Roberta said the staff kept her old vehicle going.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 01/24/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
David H. on 02/05/2018
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David said the business has always provided him with really good service, and he has had no problems.
Vehicle: Acura TSX
Category: Service
Service Date: 02/03/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
KENNETH P. on 02/03/2018
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"Very personable "
Very polite and personable. Speedy service and knowledgeable
Vehicle: Toyota Corolla
Service Date: 02/02/2018
Review Created: 02/03/2018 09:02 PM
MIKE G. on 02/03/2018
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"Best Vehicle Service"
I have 2 vehicles and I have been taking them both to Castrol Red Oak since they were new. The service is always great and staff extremely friendly. If there's a problem staff will come an explain what is going on and the best options to fixed the problem. I have been using Castrol for over 40 years, so I'm a little bias about the oil, but this is the best service center that I have ever used and would not consider using another.
Vehicle: GMC Terrain
Service Date: 02/02/2018
Review Created: 02/03/2018 05:06 AM
Bill B. on 02/02/2018
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Bill said the staff has always been friendly and the business has always been good to him. They did everything correctly.
Vehicle: Ford Escape
Category: Service
Service Date: 01/30/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Jim R. on 02/02/2018
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Jim said he would recommend the business.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 01/31/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
CANDAYCE C. on 01/31/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly faces"
As always, everyone was friendly with lots of smiles. The only complaint I have is with status updates. I left the car on Tuesday and had not heard anything as of close of business on Friday. Thankfully, I had made plans with a friend to run me around over the weekend.
Vehicle: GMC Acadia
Service Date: 01/30/2018
Review Created: 01/31/2018 07:08 AM
MIKE D. on 01/28/2018
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"customer service"
they are fast and knowledgeable at what they do
Vehicle: Ford Police Interceptor
Service Date: 01/27/2018
Review Created: 01/28/2018 09:24 AM
Brad Z. on 01/22/2018
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Brad said the service was great. He picked up his vehicle later that same day with no problem. The staff was helpful and polite.
Vehicle: Buick Enclave
Category: Service
Service Date: 01/18/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
RAMONA S. on 01/19/2018
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"fast service"
great fast service great to deal with they have changed my oil last 4 years never had any issues
Vehicle: GMC Sierra 1500
Service Date: 01/18/2018
Review Created: 01/19/2018 05:37 AM
Austin B. on 01/18/2018
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Austin said the team went out of their way to get his vehicle fixed. They did a wonderful job. They got him right in and got his repairs done.
Vehicle: Dodge Pickup
Category: Service
Service Date: 01/13/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Jennifer C. on 01/18/2018
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Jennifer said the business is quick.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 01/15/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
LEI ANN R. on 01/17/2018
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"Friendly & quick"
I was in and out quickly. The waiting room is clean and the gentleman at the counter is always pleasant.
Vehicle: Toyota Venza
Service Date: 01/15/2018
Review Created: 01/17/2018 07:04 AM
Marissa G. on 01/16/2018
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Marissa said she would recommend this business for service.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 01/13/2018
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
WHITE-FEATHER C. on 01/14/2018
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"Good Service"
Fixed my vehicle
Vehicle: Jeep Wrangler
Service Date: 01/13/2018
Review Created: 01/14/2018 07:29 PM
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