Express Care - North


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

187 Reviews

99% Would Recommend
Latest Review 4 days ago
Gary C. on 01/18/2018
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Gary said the business is quick and provides good service.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 12/30/2017
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Gwendolyn T. on 01/17/2018
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"Tillis in Houston"
Staff is very friendly and informative.
Vehicle: Toyota Avalon
Service Date: 01/15/2018
Review Created: 01/17/2018 07:28 AM
Mary K. on 01/14/2018
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"The customer service and workmanship from office staff to the shop. Owner is very personable and professional."
Customer service and workmanship are outstanding. Charlie and his workmen are professional and perform quality work! I've been a customer shortly after Charlie opened his shop in the late 80s early 90s.
Vehicle: Toyota Camry
Service Date: 01/13/2018
Review Created: 01/14/2018 01:28 PM
Xenia R. on 01/11/2018
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Xenia said she would recommend this business.
Vehicle: BMW 5 Series
Category: Service
Service Date: 01/10/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Terry M. on 01/06/2018
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Terry said the business has great service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 01/03/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Arthur F. on 01/05/2018
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"Great shop"
I have been going here for years, best auto shop I have ever used.
Vehicle: Toyota Tundra
Service Date: 01/03/2018
Review Created: 01/05/2018 12:04 AM
WAYNE H. on 01/03/2018
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"The Best Repair Shop I have ever used"
Knowledgeable staff very friendly and very affordable I found this shop by accident after I went to another shop that wanted to charge me 1000.00 for repairs Express care did the repairs for 1/2 price and made me aware the other shop was charging me for repairs that were not necessary, Thank you Express care for your honesty.
Vehicle: Lincoln MKX
Service Date: 12/28/2017
Review Created: 01/03/2018 03:27 PM
Davis W. on 12/30/2017
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Davis said staff provided good service to his vehicle. They were quick and efficient. He appreciated that there were no hassles encountered at this business.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 12/23/2017
Review Created: 12/30/2017
This review was collected via phone interview by Customer Research Inc.
Tesfaldet E. on 12/30/2017
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Emnet said the service was great.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/27/2017
Review Created: 12/30/2017
This review was collected via phone interview by Customer Research Inc.
Alonzo F. on 12/29/2017
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Alonzo said the service was great.
Vehicle: Ford Expedition
Category: Service
Service Date: 12/19/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Tonya O. on 12/26/2017
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Tonya said she would recommend the business.
Vehicle: BMW 5 Series
Category: Service
Service Date: 12/14/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Jose M. on 12/23/2017
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Jose said he had a few little issues with this business. Before he got the repair, his alarm would beep two times when he locked or unlocked his vehicle. It no longer does that. His gas-saving sensor is not working after the repair either. Other than those issues, everything was good,
Vehicle: Ford F-150
Category: Service
Service Date: 12/13/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
Phillip D. on 12/21/2017
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Phillip said the staff looked over the entire vehicle. They were honest and told him that his rear brakes were okay. They completed the repairs in a timely manner and the price was good.
Vehicle: Ford Expedition
Category: Service
Service Date: 12/14/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Bill A. on 12/20/2017
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Bill said he's been going to the business since 1997. The business takes good care of him and his vehicles. They do the work in a timely manner. He hopes they stay there a for long time, and he will be returning every time.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 12/14/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Vessie B. on 12/05/2017
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Vessie said her experience went well. She loves this place and the staff does excellent service. Everybody treats her with respect.
Vehicle: Toyota Avalon
Category: Service
Service Date: 11/30/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Peter L. on 11/27/2017
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Peter said everything was really good at this business.
Vehicle: Mercedes-Benz Sprinter Crew Vans
Category: Service
Service Date: 11/24/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Louis Jr. M. on 11/25/2017
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"Great Job"
My son drove in from Austin, and needed an oil change and transmission service . Charlie was able to get everything done timely in one day before my son had to drive back, even though it was Black Friday, and Express care was busy. Thanks Charlie!
Vehicle: Chevrolet Tahoe
Service Date: 11/24/2017
Review Created: 11/25/2017 03:58 AM
Sarah M. on 11/22/2017
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Sarah said the staff was nice and the service was quick.
Vehicle: Subaru Forester
Category: Service
Service Date: 11/17/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Raymond B. on 11/20/2017
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"Oil change"
We scheduled an appointment for an oil change, I was out in the promised interval.
Vehicle: Lexus LS 460
Service Date: 11/16/2017
Review Created: 11/20/2017 01:04 PM
Ed B. on 11/19/2017
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"Customer Service"
Outstanding customer service.
Vehicle: Toyota 4Runner
Service Date: 11/17/2017
Review Created: 11/19/2017 09:09 AM
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