Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

107 Reviews

99% Would Recommend
Latest Review about 1 month ago

Reviews


DG
D G.
England
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/13/2018
DLG Autos
If this is the same John Franklin that undertakes work for DLG Autos Crawley, steer clear. Wrongly diagnosed my car following an accident and left me fighting with my insurance company for five months.

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Sally C.
Willow Grove, PA
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06/26/2017
Best mechanic
John is very honest and dependable. I have been bringing my cars to him for over 5yrs.

CD
Chris D.
Horsham, PA
Dodge Caliber
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2015 Category: Service
Chris said the staff at the facility was friendly, knowledgeable and the service was quick. The price was fair, so it was a positive experience.
This review was collected via phone interview by Customer Research Inc.

SD
Shanique D.
Orange, NJ
Dodge Stratus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2015 Category: Service
Shanique said the business was great and they fixed her vehicle in timely manner.
This review was collected via phone interview by Customer Research Inc.

CC
Caitlin C.
Horsham, PA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2015 Category: Service
Caitlin said she went to the business to have her oil changed. They made it easy and quick.
This review was collected via phone interview by Customer Research Inc.

MY
Mao Y.
Horsham, PA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2015 Category: Service
Mao said this business had wonderful service.
This review was collected via phone interview by Customer Research Inc.

RV
ROBERT V.
Warrington, PA
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2015
Enjoy talking to John when I go in for service
John had his dog there and I enjoyed petting him while my car was serviced. I have been going only to F&S for all my auto needs for several years now. Wish I had found them earlier. Trustworthy and honest business which is an unusual find these days. No more getting the run around or getting taken advantage of at the dealer.... God bless John at F&S.

JG
John G.
Elkins Park, PA
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2015 Category: Service
Spoke with John's wife. She said this business did a very good job, in a timely manner. They provided excellent service and she will be back again.
This review was collected via phone interview by Customer Research Inc.

MN
Michael N.
Norristown, PA
Dodge Journey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2015 Category: Service
Michael said the customer service was good at the business.
This review was collected via phone interview by Customer Research Inc.

JL
Josephine L.
Philadelphia, PA
Mercedes-Benz C300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015 Category: Service
Spoke with Joe. He said the business was very professional. When the repairs to his vehicle were done, the business dropped it off at his home.
This review was collected via phone interview by Customer Research Inc.

KS
Kyle S.
Norristown, PA
GMC Sierra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015 Category: Service
Kyle said the business is the best and fixes everything. He sends all his friends there.
This review was collected via phone interview by Customer Research Inc.

MD
Matthew D.
Horsham, PA
BMW 530i
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2015 Category: Service
Matthew said the service is great at the business. He will go back.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Hatboro, PA
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015 Category: Service
Richard said the business was honest and he liked the employees.
This review was collected via phone interview by Customer Research Inc.

LF
Louis F.
Glenside, PA
Buick Park Avenue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2015 Category: Service
Louis said his grandson is very good friends of theirs and he has had his vehicle fixed there a couple of times. They did a very thorough job. They found the problem and fixed it. There were no problems.
This review was collected via phone interview by Customer Research Inc.

MM
Matthew M.
Conshohocken, PA
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2015 Category: Service
Matthew said he did not have much done but they did a good job.
This review was collected via phone interview by Customer Research Inc.

OO
Olajide O.
Mickleton, NJ
Nissan Sentra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2015 Category: Service
Olajide said the service was good but he thought it was a little expensive.
This review was collected via phone interview by Customer Research Inc.

AG
Alex G.
Hatboro, PA
Volkswagen GTI
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2015 Category: Service
Alex said this business is very polite. They did what he asked and even went above and beyond. He really appreciates it.
This review was collected via phone interview by Customer Research Inc.

HF
HENRY F.
Philadelphia, PA
Mercedes-Benz E320
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2015
Fair honest informative
Very knowledgeable and friendly. Definitely will recommend to friends and family

VK
Valentina K.
Malvern, PA
Chevrolet Camaro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2015 Category: Service
Spoke with Anthony. He said his experience was excellent. The mechanic is great and he is very fair and very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

DA
Damona A.
Hatboro, PA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2015 Category: Service
Damona said they are pretty laid back and they get her in and out quickly. The job was done quickly and the prices are decent.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 107 in total