ReScore Reviews™ (20)

ReScore
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
Original
Overall Rating 1.95/5rating 1.95rating 1.95rating 1.95rating 1.95
94% Would Recommend
100% Business Response
Latest Review about 15 hours ago
Rachel W. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!!!"
My tire needed to be replaced and it was done in a timely manner. I will definitely reccommend them to my family and friends! The tire now has warranty in case it happens again. I’m very satisfied with the service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 09:28 PM
Customer C. at Fairfax Hyundai responded on 10/22/2017

Dear Rachel,

We would like to thank you for the outstanding review and recommendation. We strive to give the best customer service to our Hyundai family.

We hope to see you in the future,
Customer Care Representative
Fairfax Hyundai
703-352-0444

Visal P. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ray is excelent service"
Ray is wonderful service.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/21/2017 08:12 PM
Customer C. at Fairfax Hyundai responded on 10/22/2017

Dear Visal,

We would like to thank you for the outstanding review and recommendation. We strive to give the best customer service to our Hyundai family.

We hope to see you in the future,
Customer Care Representative
Fairfax Hyundai
703-352-0444

Charles C. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Value, quality, service"
I trust this dealership to deliver value, quality, and great service. They will work tho get you what you want at a fair price.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/21/2017 06:41 PM
Customer C. at Fairfax Hyundai responded on 10/22/2017

Dear Charles,

We want to Thank you for the outstanding review and recommendations. We strive to give the best customer service to our Hyundai family.

We hope to see you in the future,
Customer Care Representative
Fairfax Hyundai
703-352-0444

Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Excellent service. Great dealership. Trevor was extremely helpful and professional.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 05:09 PM
Customer C. at Fairfax Hyundai responded on 10/22/2017

Dear Valued Customer,

We want to Thank you for the outstanding review and recommendations. We strive to give the best customer service to our Hyundai family.

We hope to see you in the future,
Customer Care Representative
Fairfax Hyundai
703-352-0444

MITZI R. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Came in for air in my tire, left with a $325 bill"
Title says it all
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 03:37 PM
Customer C. at Fairfax Hyundai responded on 10/22/2017

Dear Mitzi,

We would like to first thank you for your recommendation, If you would like to speak to our service manager Ricky Bush he can be directly contacted at (703) 352-0444 ext 1111.

We do hope to see you in the future,
Customer Care Representative 
Fairfax Hyundai 
703-352-0444

Victoria B. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service provided by Mr Trevor Schembri ."
Hi quality service by Mr Trevor Schembri .
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/21/2017 03:10 PM
Customer C. at Fairfax Hyundai responded on 10/22/2017

Dear Victoria,

We want to Thank you for the outstanding review and recommendations. We strive to give the best customer service to our Hyundai family.

We hope to see you in the future,
Customer Care Representative
Fairfax Hyundai
703-352-0444

Karen S. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They get you in and out quickly and never try to push unneeded repairs "
Always a great experience. I have a dealer 2 miles from me but prefer to make the trip into Fairfax from Leesburg because of the great service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/20/2017 12:25 PM
Customer C. at Fairfax Hyundai responded on 10/20/2017

We want to Thank you for the outstanding review and recommendations.

We strive to give the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Job!"
trust these guys!
Vehicle: 2002 Hyundai Santa Fe
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 01:20 PM
Customer C. at Fairfax Hyundai responded on 10/19/2017

We wanted to Thank You for the outstanding review and recommendations.

We strive to give the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Subhash K. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Excellent
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 10:57 AM
Customer C. at Fairfax Hyundai responded on 10/19/2017

We wanted to Thank You for the outstanding review and recommendations.

We strive to give the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Organized, timely and honest!"
Hyundai Fairfax: experienced and knowledgeable service managers! You can trust them: I have for many years!
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 07:10 AM
Customer C. at Fairfax Hyundai responded on 10/19/2017

We wanted to Thank You for the outstanding review and recommendations.

We strive to give the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Mi H. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good"
good
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/18/2017 08:59 PM
Customer C. at Fairfax Hyundai responded on 10/19/2017

We wanted to Thank You for the outstanding review and recommendations.

We strive to give the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Franklin H. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
I have been coming to Fairfax Hyundai on a regular basis ever since I purchased my Azera. What makes your service so outstanding is your ability to do the job effectively and efficiently and keep me informed. I drive away very satisfied with the results.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/18/2017 07:30 AM
Customer C. at Fairfax Hyundai responded on 10/18/2017

We wanted to Thank you for the outstanding review and recommendations.

We strive to give the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Smile"
What makes Hyundai is hiring people with talent skills and most important patient and listen to customers and that what gives an outstanding customer service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/18/2017 06:10 AM
Customer C. at Fairfax Hyundai responded on 10/18/2017

We wanted to Thank you for the outstanding review and recommendations.

We strive to give the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy experience "
Thank you.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/18/2017 05:59 AM
Customer C. at Fairfax Hyundai responded on 10/18/2017

We wanted to Thank you for the outstanding review and recommendations.

We strive to give the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Beth S. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service always"
I've been bringing my cars here for over 5 years and I've never had anything less than outstanding service.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 04:34 PM
Customer C. at Fairfax Hyundai responded on 10/17/2017

Dear Beth,

We wanted to Thank you for the outstanding review and recommendations.
We strive to have the best customer service

Customer Care Representative
Fairfax Hyundai
703-352-0444

Beverly H. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I love Fairfax Hyundai!"
Every time I have been to Fairfax Hyundai I have been very satisfied with the service. The oil changes are free and done very quickly.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 03:18 PM
Customer C. at Fairfax Hyundai responded on 10/17/2017

Dear Beverly,

We wanted to Thank you for the outstanding review and recommendations.
We strive to have the best customer service

Customer Care Representative
Fairfax Hyundai
703-352-0444

Thomas V. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good"
good
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 03:12 PM
Customer C. at Fairfax Hyundai responded on 10/17/2017

Dear Thomas,

We wanted to Thank you for the outstanding review and recommendations.
We strive to have the best customer service

Customer Care Representative
Fairfax Hyundai
703-352-0444

Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Quick service.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 01:27 PM
Customer C. at Fairfax Hyundai responded on 10/17/2017

Dear Valued Customer,

We wanted to Thank you for the outstanding review and recommendations.
We strive to have the best customer service

Customer Care Representative
Fairfax Hyundai
703-352-0444

Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good job!"
Service was completed quickly and as promised. nothing more to ask for..
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 01:11 PM
Customer C. at Fairfax Hyundai responded on 10/17/2017

Dear Valued Customer,

We wanted to Thank you for the outstanding review and recommendations.
We strive to have the best customer service

Customer Care Representative
Fairfax Hyundai
703-352-0444

Michele C. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are so nice and efficient. Love Alexandra!"
Always a pleasant experience!!!
Vehicle: 2007 Hyundai Entourage
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:57 PM
Customer C. at Fairfax Hyundai responded on 10/17/2017

Dear Michele,

We wanted to Thank you for the outstanding review and recommendations.
We strive to have the best customer service

Customer Care Representative
Fairfax Hyundai
703-352-0444

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