Family Auto Care Inc

They were nice people and done good work for a reasonable price! I recommend them

I have been dealing with Family Auto for almost a year with renting & returning U-hauls. They have always accommodated me and worked with me even when there were delays returning a rental trailer.
I recently inquired one day for them to change my oil, engine air filter and cabin air filter. I had my own since our Audi Q-7 was my wife’s baby. I made an appointment and then showed up on time a few days later and they charged me a nominal amount. While waiting just a few minutes I inquired about some Goodyear tires and they were quick to provide answers.
Another gentleman was waiting for his car to undergo routine maintenance and he said he has only taken his Mercedes to Family Auto, even driving from Highlands to Franklin for 7 years. To me that spoke volumes!
Family Auto is professional, reliable, honest and consumer cost conscious. They get 5 Stars in my book!

Becky, Johnny, and their staff always provide great customer service.
My tire was very low when I was leaving work after 5pm, and I drove to Family Auto Care. They were closed, but they still plugged my tire for me, and ordered new tires for me after hours. There are not a lot of business's out there that would do that!

Very professional and punctual!!

Keith said this business was good. They did the job and did not waste any time. They were thorough and he was impressed.

I've been a loyal customer for 15 years. I've always been treated with kindness. Family Auto is professional, knowledgeable, and genuinely cares about your safety.

Jeffrey said the business had good service for an affordable price.

I’ve used Family Auto Care for all my vehicle maintenance and repair for years. I’ve always received exceptional service and quality parts. Very reasonable pricing, transparent estimates and quick turn-around times.

My experience with these wonderful people was excellent from beginning to end! I’ve never had such excellent customer service before! If you are in Ned of a good mechanic go to them!! Most reasonable in town!

They did good work

Customer service is very friendly and pricing is good. Great service on buying 2 new tires with a rotate. Highly recommend and 100% satisfied

I moved to Franklin March 2020, I started using Family Auto and I have been very happy with them. I find them to be honest, knowledgeable, and fairly priced.

Family Auto Care has always taken great care of my truck. They are always on time for appointments and suggest items that require attention without being pushy.

Very much appreciate their good service and honesty!

Very efficient and yet very friendly!