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Family Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(731 Reviews)
93
Write a Review
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Score Details

5 stars
92%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

We Service all Makes and Models and have the Latest Technology ​in Diagnostic Equipment ​​to Better Serve our Customers. We Service all Makes and Models and have the Latest Technology ​in Diagnostic Equipment ​​to Better Serve our Customers.

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(936) 875-4240
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4785 Old Union Rd Lufkin, TX 75904-4292
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Family Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(731 Reviews)
Write a Review
Recent Reviews
RC
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Randy C.
Lufkin, TX
Chevrolet Express Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2026
verified customerVerified Customer
10
Job done quick, in 2 days, despite complications.
Our Chevy Express Cargo van, needed for work, began making a strange sound we first thought was a leaf caught in a vent, but grew worse. Another shop said they “didn’t hear anything.” We were soon stranded a mile from Family Auto, where we should have gone first. They called a tow truck. The tensioner pulley was the culprit, destroying two belts. This took considerable work, requiring removing the front assembly & air conditioner. Maybe that’s why the other shop didn’t “hear anything”. Yet the job was done in two days. Van’s running great. Good job, Family Auto!
Darien W. A., President from Family Auto Repair responded on 04/16/2026 12:16 PM

Thank you so much for the detailed positive review. Glad we were able to get it fixed in a timely manner. We appreciate your business and continued support. "There's No Place Like Family Auto!" Have a great day.

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