Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

91 Reviews

97% Would Recommend
Latest Review 6 days ago

Reviews


DS
DENNIS S.
Woodbridge, VA
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
Featherstone Auto Service Center
I've been a customer with the Featherstone Auto Service Center for several years. I've always found the service to be great! The staff is honest, nice, and very personable. There is easy access, reasonable prices and quick appointments.

SW
Solomon W.
Woodbridge, VA
Chevrolet Uplander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Solomon said they did a great job.
This review was collected via phone interview by Customer Research Inc.

WC
Wade C.
Woodbridge, VA
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Wade said the business was very polite, helpful, professional and took care of him in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GR
Gloria R.
Milton, FL
Lincoln Town Car
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Gloria said this business did what they could do but they could not find the issue. She is still satisfied.
This review was collected via phone interview by Customer Research Inc.

SH
Sherif H.
Woodbridge, VA
Cadillac SRX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Sherif said the staff did a great job on the service.
This review was collected via phone interview by Customer Research Inc.

AB
Anthoney B.
Virginia
Chevrolet Corvette
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Anthoney said the employees took care of what he came in for and also fixed the foggy lights on his vehicle. He appreciated that.
This review was collected via phone interview by Customer Research Inc.

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Troy B.
Woodbridge, VA
Honda Ridgeline
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Troy said the staff did a great job. The service was a little pricey, but to get things done quickly, efficiently, and done right, it's worth it.
This review was collected via phone interview by Customer Research Inc.

GH
Geraldine H.
Virginia
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Geraldine said she is satisfied with the service from the business.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Woodbridge, VA
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Great Service
I wouldn’t trust any other service station with my vehicles. The manager is very knowledgeable and goes out of her way to make sure the customer is provided with the best service.

JF
Joshua F.
Woodbridge, VA
Chevrolet Camaro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Joshua said the facility always provides the best service and in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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Mohamed S.
Woodbridge, VA
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/16/2018
Worst place
Incompetent and ripp off place. I will never recommend anyone to go there. Please remove me from your mailing list.

KB
Keiv B.
Woodbridge, VA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Keiv said the service the business provided was great.
This review was collected via phone interview by Customer Research Inc.

CB
Cecil B.
Virginia
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Cecil said the employees were really nice to him, did decent work and he had no problems.
This review was collected via phone interview by Customer Research Inc.

BW
Brandon W.
Woodbridge, VA
Toyota FJ Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Brandon said after an inspection work was needed and he liked the way they handled the whole thing. They are competent, he was very comfortable with the experience and they did the work quickly. He was completely satisfied with them.
This review was collected via phone interview by Customer Research Inc.

JB
Joan B.
Woodbridge, VA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Joan said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

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Romeo S.
Woodbridge, VA
INFINITI FX35
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Romeo said this business provided great service. The staff explained what they were doing and showed him. The price was great.
This review was collected via phone interview by Customer Research Inc.

JM
Jose M.
Woodbridge, VA
Volkswagen New Beetle Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Jose said this business has good service.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Dumfries, VA
Mitsubishi Lancer
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/06/2018 Category: Service
Michael said he went into the business for an oil change and the employee approached him with an irate attitude because he gets other services done on his vehicle at a facility across the street.. She continuously yelled and made a scene threatening to refuse service. He said he called in to speak with the owner, but she kept answering the phone and saying the owner did not want to talk and hung up on him.
This review was collected via phone interview by Customer Research Inc.

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Shan P.
Woodbridge, VA
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Shan said the business did a good job and he also said they helped him out.
This review was collected via phone interview by Customer Research Inc.

CR
Chauncey R.
Virginia
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Chauncey said he thought all of the staff members had great customer service skills and the quality of work turned out great.
This review was collected via phone interview by Customer Research Inc.