Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

589 Reviews

99% Would Recommend
Latest Review 10 days ago

Reviews


TK
TIM K.
Coal City, IL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
Great service
Diagnosed and fixed my problem in a very timely manner very professionally and courteous

MO
Marissa O.
Morris, IL
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Marissa said the business did a fantastic job.
This review was collected via phone interview by Customer Research Inc.

CM
CAROL M.
Elwood, IL
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Professionalism as always
I called earlier in the afternoon and was told it was busy in the shop so I asked who they used for towing and called the tow truck. When the tow truck driver came for my car he asked if he could try to start it, after a few spits, it started. He said he was positive is just needed a battery. He followed me to the shop, and called ahead to say why I was coming. He told me they'd take care of this right away. They did and with all the courtesy and professionalism reserved for a customer who waited for their appointment.
I trust my car to Feehan's and appreciate the staff.

DS
DONNA S.
Minooka, IL
Cadillac DTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
Great people, great work, rapid service.
This local (Minooka, IL) repair shop employs great personnel and always does great work at reasonable prices. They let you know exactly what is wrong with the vehicle, what needs to be done and the price before they proceed with the work, so you can decide if you want to (or can afford to) go ahead. I have always been satisfied with their work.

TM
TEDD M.
Channahon, IL
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018
Excellent Experience
We came in for once again a seamless maintenance/ repair experience. This place does not disappoint.

JL
Jacob L.
Illinois
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Jacob said he has been going to this business for 5 years and he liked the way they did things. He has never been treated bad.
This review was collected via phone interview by Customer Research Inc.

FB
Frank B.
Minooka, IL
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Frank said Ryan does a good job. He would recommend them for work.
This review was collected via phone interview by Customer Research Inc.

SK
Scott K.
Minooka, IL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Scott said the mechanics do quality work and they take care of him. That's why he returns back to the facility.
This review was collected via phone interview by Customer Research Inc.

CC
Cliff C.
Minooka, IL
Ford Thunderbird
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Cliff said the staff at this business were very helpful, but they did not finish the work to his satisfaction. They were very nice to deal with.
This review was collected via phone interview by Customer Research Inc.

KS
Keith S.
Wilmington, IL
Chevrolet Equinox
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/12/2018
Bad service
My daughter was quoted $80 for a front end alignment same day service . When they finally got around to fixing it 3 days later they tried charging over 200 with out getting previous approval. For some kind of repairs they did

DR
Don R.
Channahon, IL
Ford Econoline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Spoke with Don's wife . She said the staff was knowledgeable and the work was completed correctly.
This review was collected via phone interview by Customer Research Inc.

JR
John / Traci R.
Minooka, IL
Subaru Impreza Sedan
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/10/2018
over priced estimate for repairs
So I have been taking my car to Feehans for at least 5 or 6 years now and was always satisfied with the service and never felt like we were getting taken on the price or service. This last time I was there i was given an estimate for the replacement of (2) Wheel Bearing and Hub Assembly rear wheels on our 2012 subaru Impreza and the estimate was $249.66 each. I did call Subaru Parts and the real price for OEM parts was $184.95 each??? So that is a mark up on the part of $65.04 each or $130.08 for the two hubs to be replaced. Same problem with the estimate I was given for the lower front control arm & ball joint assembly. The price was marked up by $25.00 a piece. Some people will actually look up the cost of the parts prior to service. So I will no longer be bringing any of the 4 vehicles I own to Feehans and hopefully other people pay attention to what you guys are doing and a new shop too.

GS
GEORGE S.
Shorewood, IL
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
05 Lincoln Town Car
Did a great job installing my floor and defrost actuators! Was a big job which took a lot of man hours and it was done quickly and with a very fair price!!
If you want great service this is the place to come to. Thanks again

VR
Vikki R.
Illinois
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Vikki said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

JW
Josh W.
Minooka, IL
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Josh said this is a nice little facility. The staff are very reliable and dependable.
This review was collected via phone interview by Customer Research Inc.

EC
Ed C.
Joliet, IL
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Ed said the employees provided great quality work. He has used this business for years. They are punctual, get him in, and take care of many of his vehicles. The mechanics know what they are doing. They have done heavy engine work on his vehicles and have been successful. He has never had any problems.
This review was collected via phone interview by Customer Research Inc.

MP
Mark P.
Illinois
Chrysler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Mark said the staff were efficient and the business had reasonable prices.
This review was collected via phone interview by Customer Research Inc.

NP
Nick P.
Illinois
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Nick said the staff was knowledgeable and communicated well. They provided great service.
This review was collected via phone interview by Customer Research Inc.

KD
Kevin D.
Minooka, IL
Buick LeSabre
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/25/2018 Category: Service
Kevin said the staff at this facility were helpful and friendly but they did not make the charges clear to him.
This review was collected via phone interview by Customer Research Inc.

AH
Alex H.
Minooka, IL
Saturn Ion
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/23/2018 Category: Service
Alex said the price that the business quoted him for service was a lot higher than other facilities.
This review was collected via phone interview by Customer Research Inc.

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