Findley Lake Auto Repair

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716-769-6608
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Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

121 Reviews

5 star
93%
4 star
6%
3 star
<1%
2 star
<1%
1 star
<1%
100% Would Recommend
96% Business Response
Latest Review over 1 year ago

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2817 Buffalo Rd
Erie, PA 16510-1701
Overall Rating 4.9219513/5Overall Rating 4.9219513/5Overall Rating 4.9219513/5Overall Rating 4.9219513/5rating 4.9219513
14.3 miles away
"Jesica said the price increased and she wasn't aware of it until she was ready to drop the vehicle..."

Reviews

CV
Chaun V.
Clymer, NY
Chrysler Town
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017 Category: Service
Chaun said this business works on things like they are his own.
Recommended
This review was collected via phone interview by Customer Research Inc.
Colin J. from Findley Lake Auto Repair responded on 02/23/2017

Thanks for the great review Chaun. We appreciate your business!

Findley Lake Auto
DM
Dan M.
New Wilmington, PA
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017 Category: Service
Dan said this business is prompt, efficient and friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Colin J. from Findley Lake Auto Repair responded on 02/16/2017

We appreciate the positive review!

Findley Lake Auto
CR
Christine R.
Floral Park, NY
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2017 Category: Service
Spoke with Conall. He said they fixed his vehicle and everything went really well.
Recommended
This review was collected via phone interview by Customer Research Inc.
Colin J. from Findley Lake Auto Repair responded on 02/16/2017

Thank you for the positive review!

Findley Lake Auto
AB
Amanda B.
College Point, NY
BMW 328i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2017 Category: Service
Amanda said they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Colin J. from Findley Lake Auto Repair responded on 02/16/2017

Thank you for the positive review, Amanda.

Findley Lake Auto
TR
Thomas R.
Findley Lake, NY
Chevrolet Equinox
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/28/2017 Category: Service
Thomas said he is pretty happy with the service at this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Colin J. from Findley Lake Auto Repair responded on 01/31/2017

We appreciate your business Tom.

Findley Lake Auto
MM
Mariel M.
Clymer, NY
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2017 Category: Service
Mariel said this business did a really good job on her vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
Colin J. from Findley Lake Auto Repair responded on 01/31/2017

Thanks for the positive feedback, Mariel!

Findley Lake Auto
RW
Ruth W.
Sherman, NY
Dodge Intrepid
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2017 Category: Service
Ruth said this business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Colin J. from Findley Lake Auto Repair responded on 01/31/2017

Ruth, Thank you for being a loyal customer.

Findley Lake Auto
RZ
Richard Z.
Ripley, NY
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2017 Category: Service
Richard said Collin is a good person. He is very helpful and he listened to all of his questions. He understood everything he was trying to say. He said his vehicle is running rough when he starts it but Collin did the best he could. He said he will bring his vehicle back for more work when he can afford it.
Recommended
This review was collected via phone interview by Customer Research Inc.
Colin J. from Findley Lake Auto Repair responded on 01/19/2017

We appreciate your business!

Findley Lake Auto
RF
Robert F.
Ashville, NY
Chevrolet Lumina
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2017 Category: Service
Robert said service at this business was very good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Colin J. from Findley Lake Auto Repair responded on 01/19/2017

Thanks for the positive review!

Findley Lake Auto
TZ
Tony Z.
Ripley, NY
GMC Canyon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2017 Category: Service
Tony said the business was friendly and professional. They took care of him quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Colin J. from Findley Lake Auto Repair responded on 01/19/2017

Thank you for the positive feed back.

Findley Lake Auto
JM
Joe M.
Findley Lake, NY
Chevrolet Silverado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2017 Category: Service
Joe said they were quick and efficient.
Recommended
This review was collected via phone interview by Customer Research Inc.
Colin J. from Findley Lake Auto Repair responded on 01/19/2017

Thank you for the positive review Joe.

Findley Lake Auto
JS
John S.
Scotia, NY
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2017 Category: Service
John said he had no problems with the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Colin J. from Findley Lake Auto Repair responded on 01/19/2017

Thank you for your business.

Findley Lake Auto
TP
Todd P.
Findley Lake, NY
GMC Sierra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2017
colin has never been stumped
over the years Colin and his people have repaired several of my trucks and cars these people are a great asset to the community , from easy repairs to real unknown problems ,always fair and quick as possible
Recommended
Colin J. from Findley Lake Auto Repair responded on 01/12/2017

Thank you for the great review, Todd. We appreciate your business!

Findley Lake Auto
JM
Jerry M.
Sherman, NY
Chevrolet Silverado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2016 Category: Service
Jerry said he would recommend this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Colin J. from Findley Lake Auto Repair responded on 01/05/2017

Thanks for the positve feedback!

Findley Lake Auto
LB
Lynn B.
Findley Lake, NY
Subaru XV Crosstrek
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2016
Tire warranty
Colin and his s team made room for an appointment on a very busy day to take care of a slow leaking tire. They were under warranty and they handled everything. Great service as usual.
Recommended
Colin J. from Findley Lake Auto Repair responded on 12/22/2016

Thank you for the great review, Lynn. We appreciate your business!

Findley Lake Auto
JH
Justin H.
Ripley, NY
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2016 Category: Service
Justin said this business does good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
Colin J. from Findley Lake Auto Repair responded on 12/22/2016

We appreciate your business. Thank you!

Findley Lake Auto
CV
Chaun V.
Clymer, NY
Chrysler Town
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2016 Category: Service
Chaun said the staff at this business repairs vehicles as if they were their own. They take pride in their work. He hopes they keep up the good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
Colin J. from Findley Lake Auto Repair responded on 12/22/2016

Thanks for being a valued customer Chaun!

Findley Lake Auto
SG
Scott G.
New York, NY
Volvo 850
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2016 Category: Service
Scott said the staff was friendly and easy to work with. They solved the problem easily, quickly and effectively.
Recommended
This review was collected via phone interview by Customer Research Inc.
Colin J. from Findley Lake Auto Repair responded on 12/22/2016

Thank you for the positive review.

Findley Lake Auto
HM
Harley M.
North East, PA
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2016 Category: Service
Harley said everything with this business went smoothly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Colin J. from Findley Lake Auto Repair responded on 12/01/2016

Thanks for the positive review!

Findley Lake Auto
DK
Debra K.
Findley Lake, NY
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2016 Category: Service
Debra said they are accurate, friendly and they have gone out of their way to help her, many times. They are always more than happy to work with customers, no matter what their schedule is. They cater to customers and they are just awesome. She has never gone to a facility that is more friendly or more concerned about fulfilling all of her needs.
Recommended
This review was collected via phone interview by Customer Research Inc.
Colin J. from Findley Lake Auto Repair responded on 12/01/2016

Debra, thank you for the kind words. We love having you as a valued customer.

Findley Lake Auto
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