Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

201 Reviews

93% Would Recommend
Latest Review about 5 hours ago

Reviews


KJ
Kenneth J.
Darien, IL
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Stand up job
The guys always do a fantastic job

DM
Dave M.
Lisle, IL
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Great service
The Lisle group did an excellent job on my truck and completed it ahead of schedule.

AS
August S.
Woodridge, IL
Saturn SW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Spoke with Pat. She said they are always helpful and see that things get done.
This review was collected via phone interview by Customer Research Inc.

JK
Jim K.
Lisle, IL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
great service
we had a problem with a tire we needed addressed right away. They were able to get us in, fix the problem, and get us out quickly

MS
Mike S.
Woodridge, IL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Good work at reasonable prices with no nonsense
Great team, Mike is amazing. The whole Lisle group does a fantastic job
Ken J. from Firestone Of Lisle responded on 09/18/2018

Mike, thank you for the kind words and for the great 5 star review. 


Verified Customer
Warrenville, IL
Mazda Mazda5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Long time local Business
Long time local area auto service shop. Experienced mechanics. Recently had a vehicle pre purchase inspection done and they found some surprises that the dealer didn't inform me about. Imagine that...
Ken J. from Firestone Of Lisle responded on 09/18/2018

Kathleen, thank you for the great 5 star review! We really appreciate the business, and look forward to seeing you again the next time your vehicle needs service. 


TS
Tom S.
Woodridge, IL
INFINITI G35 Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Tom said the service was excellent.
This review was collected via phone interview by Customer Research Inc.
Ken J. from Firestone Of Lisle responded on 09/18/2018

Tom, thank you for the great 5 star review! 


KJ
Kenneth J.
Darien, IL
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Service!
Thanks again for the prompt service, great work as usual.
Ken J. from Firestone Of Lisle responded on 09/18/2018

Ken, thank you for the 5 stars!


SM
Suzanne M.
Lisle, IL
Chevrolet Spark
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Great
Kind, polite, honest, professional. Good people. Great work, will go here from now on.
Ken J. from Firestone Of Lisle responded on 09/18/2018

Suzanne, thank you for the kind words and great 5 star review! We look forward to seeing you again soon. 


TM
Tom M.
Lisle, IL
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Staff is great going there 20 plus yrs
Staff is great so are the prices
Ken J. from Firestone Of Lisle responded on 09/18/2018

Tom, thanks for the great 5 star review! We really appreciate the business. 


CC
Chris C.
Woodridge, IL
GMC Envoy XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Firestone of Lisle
We have been bringing our family car(s) here for 20 + years and always feel we are getting great, honest service and a fair price. So much so, that our kids bring their cars in from the city for service here.
Ken J. from Firestone Of Lisle responded on 09/18/2018

Chris, thank you for being our loyal customer. We will always be here to assist you with any of your vehicle needs. 


Verified Customer
Woodridge, IL
Chrysler Town & Country LWB
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018
Customer Service
Ken is super nice to deal with, up front and honest
Ken J. from Firestone Of Lisle responded on 09/18/2018

Thanks for the great review!


JK
Jim K.
Lisle, IL
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Great honest service!
Honest feedback regarding your vehicle. Not a place which tells you to replace everything. I feel comfortable with their team.
Ken J. from Firestone Of Lisle responded on 09/18/2018

Jim, thank you for the fantastic 5 star review! We really appreciate the business! 


DA
Daniel... A.
Naperville, IL
Volkswagen Passat Sedan
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/06/2018
Disrespectful service
Wish you all the best in your business, but I’m not coming back as Matt told me so today.
Ken J. from Firestone Of Lisle responded on 09/07/2018

Daniel, we are sorry to hear that you experience an issue during your last visit. Please give us a call at our corporate office so we can discuss your situation in greater detail. 219-836-1043. Thanks. 


KJ
Kenneth J.
Darien, IL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Nowhere else will do
Outstanding work, Roberto is always my go to guy! I take all my vehicles there and have Roberto provide my service.
Ken J. from Firestone Of Lisle responded on 09/07/2018

Ken, thank you for the great review! We really appreciate the repeat business. 


ES
Earl S.
Naperville, IL
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Earl said they got the job done.
This review was collected via phone interview by Customer Research Inc.
Ken J. from Firestone Of Lisle responded on 09/07/2018

Earl, thanks for the great review. We really appreciate the 5 stars! We look forward to seeing you the next time your vehicle needs service. 


FR
Fred R.
Lisle, IL
Cadillac DeVille
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2018 Category: Service
Fred said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.
Ken J. from Firestone Of Lisle responded on 09/07/2018

Fred, thank you for the good review! We really appreciate your business. Let us know if there is anyway we can improve our customer experience at 219-836-1043. 


TK
Tom K.
Lisle, IL
Ford Focus
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/02/2018
Good location, immediate attention on arrival
Matt and Ken provide prompt service. 0ffer courtesy transportation.
Prices for common services are however a bit too high compared even to dealer everyday price
Ken J. from Firestone Of Lisle responded on 09/04/2018

Tom, we are sorry to hear that you are no satisfied with the prices for our services. We always try to offer our customers good, better, and best options for parts, and repair options. Thank you for the review, and for the business. 


KJ
Kenneth J.
Darien, IL
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
Quick and silent efficiency
Great job guys
Ken J. from Firestone Of Lisle responded on 08/31/2018

Kenneth, thank you for the great 5 star review! 


JC
Joan C.
Lisle, IL
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Joan said they treated her well. They were polite, friendly and they did their job.
This review was collected via phone interview by Customer Research Inc.
Ken J. from Firestone Of Lisle responded on 08/28/2018

Joan, thank you for the kind words and excellent review! We will always be here to assist you with any of your vehicles needs.