business image

J & C Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(939 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

J&C Auto Service is a full-service preventive maintenance and auto repairs center in the Downers Grove, IL 60515 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, J&C Auto Service is a full-service preventive maintenance and auto repairs center in the Downers Grove, IL 60515 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, Collision Repair Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks and Towing since 1956 ...more

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(630) 968-9827

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
821 Ogden Ave Downers Grove, IL 60515
J & C Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(939 Reviews)

JL
gravatar
Jim L.
Downers Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Just an oil change
In and out in no time. No hassles. Great work!
Joe, Mike, a. from J & C Auto Service responded on 06/06/2025 08:27 AM

Thank you for the great review! Our goal is always to get your vehicle repaired as soon as possible because we know how important your transportation is. We appreciate your business.


BG
Ben G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
They truly go above and beyond!
They are all about taking care of their customers! They go above and beyond to make sure your car is right . I’m truly grateful and impressed with the service I have received. I won’t take my car anywhere else. Thank you to everyone at J and C !!
Joe, Mike, a. from J & C Auto Service responded on 06/06/2025 08:35 AM

Thanks for the great review! Your satisfaction is our number one priority. We are grateful for the trust you’ve placed in us. Thank you for giving us the opportunity to serve you. 


MC
Mike C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Car repair
Quick, efficient, and fair. Always professional, nice, and polite. Great customer service!
Joe, Mike, a. from J & C Auto Service responded on 06/04/2025 09:13 AM

Thank you for the great review! Our customer’s concerns are important to us and our goal is always to offer a positive auto repair and maintenance experience to make sure your vehicle is safe and reliable for the long haul. We value the trust you have placed in us and are thankful for your business.


KA
gravatar
Karen A.
Downers Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Excellent Service as Always
Always reliable, great service!
Joe, Mike, a. from J & C Auto Service responded on 06/04/2025 09:06 AM

Thank you for the great review! We value the trust you have placed in us and are thankful for your business.


JL
gravatar
Jim L.
Downers Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Returning for the fix
I had my jetta in for the usual oilchange/check last Dec. when Mike told me I needed new controller arms/balljoints. Since I had a second car to use, I chose to let it sit until spring. 5 months later the work was performed without issue AND within the same price quote from last December. With all the economic change going on this means something.
Joe, Mike, a. from J & C Auto Service responded on 05/30/2025 09:01 AM

Thank you for the great review! Our customers concerns are important to us. Our technicians take great pride in their work to make sure they are meeting and exceeding customer expectations with the goal to partner with you in order to make sure your vehicle is safe and reliable for the long haul. We value the trust you place in us and appreciate your business.


RB
Rene B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Excellent Service and Price
As usual, J and C provided us with excellent service and price for our routine service on our MDX. They never try to upsell unnecessary services. They are very trustworthy!
Joe, Mike, a. from J & C Auto Service responded on 05/30/2025 08:36 AM

Thank you for the great review! Our goal is to make sure that your vehicle is safe and reliable for the long haul. Your satisfaction is our ultimate goal and we are thrilled to hear that you had a positive maintenance experience with us. We appreciate your business and look forward to seeing you in the future.


MR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Quick, professional service
The service here is professional and reliable. The team is honest and pleasant.
Joe, Mike, a. from J & C Auto Service responded on 05/30/2025 08:34 AM

Your satisfaction is our number one priority. We are grateful for the trust you’ve placed in us. Thank you for giving us the opportunity to serve you.


MM
Mary M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Best people to deal with!
Just reiterating what i feel anytime i have to leave my car at J&C and that’s PEACE OF MIND.
Joe, Mike, a. from J & C Auto Service responded on 05/30/2025 08:32 AM

Thank you for recognizing our dedication to quality. You make us strive to be better every day! We are thankful for your business and look forward to seeing you in the future.


JL
gravatar
Jim L.
Downers Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
10
Great Shop
Good work. Fair pricing. Fast Service.
Would highly recommend
Joe, Mike, a. from J & C Auto Service responded on 06/04/2025 08:50 AM

Thank you so much for your kind words. We appreciate your business and look forward to working with you again in the future.


JL
gravatar
JIM L.
Downers Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
0
Great Shop
Good work. Fair pricing. Fast service
Joe, Mike, a. from J & C Auto Service responded on 05/30/2025 08:29 AM

We are very pleased that you liked your service. Our goal is always how to best serve our customers so that they feel positive about their auto repairs and maintenance experience. We appreciate your business.


BS
gravatar
BILL S.
Downers Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Service as promised
I appreciate the quick turnaround and a job well done, as promised.
Joe, Mike, a. from J & C Auto Service responded on 05/30/2025 08:27 AM

Thank you for the great review! Our goal is always to get your vehicle repaired as soon as possible because we know how important our customer’s transportation is to them. We look forward to working with you in the future.


MC
gravatar
Mark C.
Downers Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Best auto service in town
Been going here for fifteen years and have never been let down. Trustworthy service. Courtesy van is a plus.
Joe, Mike, a. from J & C Auto Service responded on 05/21/2025 01:08 PM

Thank you for being our valued customer. Your satisfaction is our number one priority and your feedback motivates us to continue providing exceptional service to all our customers. We appreciate your business and look forward to seeing you again in the future.


KK
gravatar
Keith K.
Downers Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Quick fix
Called about a burned out brake light and Mike told me to bring in that afternoon. Done quickly and competently.
Joe, Mike, a. from J & C Auto Service responded on 05/20/2025 09:23 AM

Thank you for the terrific review and for sharing your experience with us! Our goal is always to get your vehicle repaired as soon as possible because we know how important your transportation is. We look forward to working with you again in the future.


Verified Customer
Downers Grove, IL
MG MGB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Car maintenance
Outstanding, as always. I have a classic car and very few people in the area have experience with this model. They have helped me maintain this car for over the last twenty years that I have owned it.
Joe, Mike, a. from J & C Auto Service responded on 05/20/2025 09:19 AM

Thank you for the great review! We always love to hear from our long-time faithful customers. We share a love for classic cars with our customers. Our technicians are dedicated to keeping your classic ride enjoyable and filled with nostalgia. We value the trust you place in us and appreciate your business.


Verified Customer
Downers Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Excellent work as always!
Another great job!
Joe, Mike, a. from J & C Auto Service responded on 05/20/2025 08:40 AM

Thank you for recognizing our dedication to quality. We strive to deliver the best every day! Thank you for your continued trust and support!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.