Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

67 Reviews

99% Would Recommend
Latest Review 10 days ago

Reviews


CS
Craig S.
Illinois
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Craig said they fixed the vehicle the right way the first time..
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen o. from J & C Auto Service responded on 09/18/2018

Thanks for taking the time to give us such a great review! We know your time is valuable and we so appreciate the trust you place in us. We're thankful for your business.


KD
Kevin D.
Illinois
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Kevin said the customer service was very friendly. The business made sure to communicate every step of the work.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen o. from J & C Auto Service responded on 09/18/2018

Thank you for taking the time to give us such a terrific review! Our goal is to serve our customers and to have them feel positive about their auto repairs and maintenance experience. We look forward to seeing you in the future!


RG
Ray G.
Darien, IL
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Ray said he appreciated the service. The employees are always good to him, fair and prompt.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen o. from J & C Auto Service responded on 09/17/2018

Thanks for the great review! We so appreciate the trust you place in us and we're thankful for your business.


CT
Cathy T.
Illinois
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Cathy said the business worked her into their busy schedule with no notice and got her vehicle's issue handled in less than a day.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen o. from J & C Auto Service responded on 09/13/2018

Thanks for the great review!  Our goal is always to get your vehicle repaired as soon as possible because we know how important our customer's transportation is to them.  We're thankful for your business.


BH
Brin H.
Downers Grove, IL
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Brin said they were quick to tow and fix her vehicle.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen o. from J & C Auto Service responded on 09/11/2018

Thank you for taking the time to review our business.  We appreciate your business.


DK
Dave K.
Illinois
Triumph Spitfire
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Dave said this business did a quality job. It was done quickly and for a good price.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen o. from J & C Auto Service responded on 09/11/2018

Thanks for the great review! We so appreciate the trust you place in us and we're thankful for your business.


CL
Chris L.
Illinois
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Chris said they give good service.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen o. from J & C Auto Service responded on 08/29/2018

Thanks for taking the time to review our business!  We're thankful for your business.


JE
John E.
Illinois
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
John said they were very clear in setting the expectation. They let him know how much it would cost and when the vehicle would be ready.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen o. from J & C Auto Service responded on 08/28/2018

Thank you for taking the time to review our business. Our goal is to serve our customers and to have them feel positive about their auto repairs and maintenance experience. We look forward to seeing you in the future!


CV
Cathy V.
Illinois
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Cathy said they did a very good job.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen o. from J & C Auto Service responded on 08/28/2018

Thanks for taking the time to give us such a great review! We're thankful for your business.


SS
Steve S.
Illinois
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Steve said there was a miscommunication on his part about the appointment date, but the staff took him in anyway. They gave him an estimate and ordered the parts he needed so he could come back in the future to get the work done.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen o. from J & C Auto Service responded on 08/23/2018

Thank you for taking the time to review our business. Our goal is always to get your vehicle repaired as soon as possible because we know how important our customer's transportation is to them.  We appreciate your business.


JL
Jamee L.
Downers Grove, IL
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Great service
Always courteous and accurate service.
Mike, Janeen o. from J & C Auto Service responded on 08/15/2018

Thank you for taking the time to review our business and for your continued trust. Our goal is to serve our customers and to have them feel positive about their auto repairs and maintenance experience.


BB
Betsy B.
Downers Grove, IL
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Betsy said the staff was prompt courteous and communicative. It was her first time and she very impressed, she probably will be going back.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen o. from J & C Auto Service responded on 08/20/2018

Thanks for taking the time to give us such a great review! We know your time is valuable and we so appreciate the trust you place in us. We're thankful for your business.


DM
David M.
Illinois
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
David said the staff took care of his vehicle.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen o. from J & C Auto Service responded on 08/15/2018

Thank you for taking the time to review our business.  We are thankful for your business.


PG
Paul G.
Downers Grove, IL
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Paul said the staff do exactly what they say there's going to do, in a prompt manner, and at a fair price.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen o. from J & C Auto Service responded on 08/13/2018

Thank you for taking the time to review our business. Our goal is to serve our customers and to have them feel positive about their auto repairs and maintenance experience.


SX
susan, fang x.
Naperville, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
5/5
The Towing Service and all auto repairing service in J&C Auto Service are The Best, I believe that personally !
Mike, Janeen o. from J & C Auto Service responded on 08/03/2018

Thanks for the great review! We so appreciate the trust you place in us and we're thankful for your business.


ZA
Zack A.
Illinois
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Zack said everything went great at this business. He recommended them to his parents.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen o. from J & C Auto Service responded on 08/07/2018

Thanks for taking the time to give us such a great review! We know your time is valuable and we appreciate the trust you place in us. We're thankful for your business.


TR
Todd R.
Illinois
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Todd said this business is good.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen o. from J & C Auto Service responded on 07/31/2018

Thank you for taking the time to review our business.  We're thankful for your business.


CM
Chris M.
Illinois
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Chris said the staff is very honest and she felt very comfortable there.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen o. from J & C Auto Service responded on 07/31/2018

Thanks for taking the time to give us such a great review! We know your time is valuable and we so appreciate the trust you place in us. We're thankful for your business.


RL
Ron L.
Illinois
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Ron said his overall experience went fine. He has used them before and thinks they do good work.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen o. from J & C Auto Service responded on 07/27/2018

Thank you for taking the time to review our business.  We so appreciate the trust you place in us and we're thankful for your business.


JP
Josh P.
Downers Grove, IL
Cadillac CTS Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Josh said he had no issues with his service.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen o. from J & C Auto Service responded on 07/26/2018

Thank you for taking the time to review our business.  We're thankful for your business.