Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91
4.9

( 204 Reviews )

99% Would Recommend
87% Business Response
Latest Review 6 days ago

Reviews


Verified Customer
Downers Grove, IL
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2019
Best in DG, just wish that it cost less.
J & C has been located in DG for many years and that says something.
Mike, Janeen a. from J & C Auto Service responded on 08/05/2019

Thank you for taking the time to review our business. We so appreciate the trust you place in us and we're thankful for your business.


BK
Bill K.
Downers Grove, IL
GMC Envoy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2019
They try to keep you informed if the work in progress.
Very good service, rides if needed. Quote before work and will repair only priorities. Their own towing. Good people and will make it right if there is a problem. Good people, 25 years customer.
Mike, Janeen a. from J & C Auto Service responded on 04/02/2019

We appreciate your business and your long term patronage. Our goal is to serve our customers so they feel positive about their auto repairs and maintenance experience. We look forward to seeing you in the future!


BP
Bryan P.
Illinois
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2019 Category: Service
Bryan said he appreciated the employees professionalism. The service was not necessarily completed.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen a. from J & C Auto Service responded on 03/22/2019

Thank you for taking the time to review our business.  We take our customer's questions seriously and look forward to handling their vehicle's maintenance and repair issues with a professional, friendly attitude.


DM
David M.
Illinois
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
David said the staff took care of his vehicle.
This review was collected via phone interview by Customer Research Inc.
Mike, Janeen a. from J & C Auto Service responded on 08/15/2018

Thank you for taking the time to review our business.  We are thankful for your business.


JW
James W.
Downers Grove, IL
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018
Honest, knowledgeable and service oriented.
The men at J&C Auto are very accommodating and knowledgeable. I trust their work and feel confident that they are honest with the work that needs to be done and not done.
Mike, Janeen a. from J & C Auto Service responded on 06/07/2018

Thanks for the great review! We so appreciate the trust you place in us and we're thankful for your business.


LJ
Leslie J.
Lemont, IL
Mitsubishi Eclipse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2012
Great Service!
Staff listened to my concerns and asked clarifying questions to make sure they understood what I wanted. I did not feel like staff tried to take advantage me because I'm a woman.

MM
Mark M.
IL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2012 Category: Service
Mark said the experience went well.
This review was collected via phone interview by Customer Research Inc.

BM
BILL & KAREN M.
Downers Grove, IL
Kia Sportage
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2012
80k service
I'm not sure the 80k service was done, although it's mostly just checks. The downer is that the Check Engine light is now on.

CD
Calogero D.
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2012 Category: Service
Calogero said they did a good job. He said keep up the good service.
This review was collected via phone interview by Customer Research Inc.

MH
MICHAEL H.
Downers Grove, IL
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2012
Auto Repair
As always excellent service and top rated quality. You can be sure you are in good hands with Joe and the crew when you bring your car in for service.