Reviews
LR
Luis R.
Chicago, IL
Jeep Grand Cherokee
Verified Customer
Luis said the service was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
TG
Tobias G.
Chicago, IL
Jeep Grand Cherokee
Verified Customer
Tobias said the business had good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JD
JESUS D.
Chicago, IL
Ford Police Interceptor
Verified Customer
Service and Check Points
Great and excellent service always, my service was excellent and the warranties are best, I recommend this mechanic shop to any body who wants best service on his car.
Recommended
JD
JESUS D.
Chicago, IL
Ford Econoline Wagon
Verified Customer
Service
It is always a pleasure to receive a service of 1st stop auto because they did a great job and staff are always nice.
Recommended
DG
Douglas G.
Chicago, IL
Ford Escape
Verified Customer
Douglas said he was satisfied with service.
Recommended
This review was collected via phone interview by Customer Research Inc.
AF
Agustin F.
Chicago, IL
Kia Sedona
Verified Customer
Agustin said the service was good and the staff got the job done.
Recommended
This review was collected via phone interview by Customer Research Inc.
BC
BELINDA C.
Chicago, IL
Ford Expedition
Verified Customer
Customer service
Great customer service.
Recommended
CV
CRISTINA V.
Chicago, IL
Chevrolet Equinox
Verified Customer
great customer service
Every time I come to this auto shop I leave completely satisfied, their customer service is top notch, all staff are friendly, respectful and put you at ease, they throughly explain what needs to be repaired and are transparent about price expectancy and turnaround time.
Recommended
MS
Marvin S.
Chicago, IL
Volkswagen CC
Verified Customer
Marvin said he got excellent service from Alejandro. The employees were very friendly and knew what they were doing.
Recommended
This review was collected via phone interview by Customer Research Inc.
LW
LES W.
Chicago, IL
Ford Focus
Verified Customer
great service, fair price, and great waiting room
great service, fair price, and great waiting room
Recommended
BH
Brianna H.
Chicago, IL
Nissan Sentra
Verified Customer
Brianna said the guy who assisted her was very helpful, patient with her, answered all of her questions and got her out in timely manner. She appreciated that.
Recommended
This review was collected via phone interview by Customer Research Inc.
SH
Scott H.
Chicago, IL
Honda Accord Cpe
Verified Customer
Scott said he knows Freddie pretty well. He is honest, very straightforward, handles everything exceptionally and professionally. There is no extra billing charges at the end of the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
LW
Les W.
Chicago, IL
Ford Fiesta
Verified Customer
Les said that they are very good. They did a good job at a fair price. Their waiting room is excellent. It is like waiting in a living room. Les was very impressed with the cleanliness of the place. They had Halloween decorations. The service attendant was polite. He was surprised. They were in and out in an hour. It was good all around.
Recommended
This review was collected via phone interview by Customer Research Inc.
LW
Les W.
Chicago, IL
Ford Fiesta
Verified Customer
Les said that they are very good. They did a good job at a fair price. Their waiting room is excellent. It is like waiting in a living room. Les was very impressed with the cleanliness of the place. They had Halloween decorations. The service attendant was polite. He was surprised. They were in and out in an hour. It was good all around.
Recommended
This review was collected via phone interview by Customer Research Inc.
JM
Joseph M.
Chicago, IL
Nissan Altima
Verified Customer
Joseph said the business was very flexible and got him in as soon as they could. They helped him with a finance option. They help him with any issue he has.
Recommended
This review was collected via phone interview by Customer Research Inc.
FG
Francisco G.
Chicago, IL
Dodge Charger
Verified Customer
Francisco said the business is pretty cool.
Recommended
This review was collected via phone interview by Customer Research Inc.
DD
Dennis D.
Chicago, IL
Nissan Altima
Verified Customer
Dennis said the service was fast.
Recommended
This review was collected via phone interview by Customer Research Inc.
JD
JESUS D.
Chicago, IL
Ford Police Interceptor
Verified Customer
Mechanical maintenance
This is my preferred place for my vehicle’s maintenance, excellent job, excellent personal, but the best things is.
The quality and warranty on their service, you don’t feel like any mechanic shop, you feels like your best friend working for you where you’re some worry, 100% trust on their jobs.
The quality and warranty on their service, you don’t feel like any mechanic shop, you feels like your best friend working for you where you’re some worry, 100% trust on their jobs.
Recommended
RQ
ROBERTO Q.
Chicago, IL
Jeep Liberty
Verified Customer
Great Place
Freddie and his Crew always get my trucks running great. Since the first time I've taken my trucks to his shop they has always done GREAT work.
Recommended
RM
ROBERT M.
Chicago, IL
Ford Escape
Verified Customer
Freddy! Always upfront with pricing & what needs to be done to correct the problem.
Good work & pricing! Will recommend to family & friends.
Recommended