First Stop Auto Center

Martin said that he recommends this business for service.

Jackie said the customer service was great.

Auggie said the business's service is good.

Joshua said the service was nice at the business and the staff was very helpful.

Guillermo said he went of the way to make him feel comfortable and helped him understand what was going on with his vehicle. He brought in other needed parts. The staff is very knowledgeable and really professional. They go out of the way to make their customers feel at ease and great about their vehicles getting fixed.

Ana said this business's employees always do great service.

Harold said he was a walk-in. They were quick and efficient. They were good on price.

Guillermo said he liked their personalities and the service he got from them.

Henry said the emission test turned out to be something other than he expected. He is okay with the service.

Hilda said Dave and Freddy are very good and had great customer service.

Ruben said they did a good job.

I appreciate that the quality of service is always consistent on all jobs performed. Freddy is knowledgeable and always takes time to explain the diagnostic and the repair that will be performed.

Rene said the staff took care of him. He stated his vehicle feels better after taking it there.

Victor said this business had good service.

Joy said she wasn't given an option on what oil change she wanted. They just assumed what kind of oil change she wanted. She came to the facility for a $20 dollar oil change. The oil change she received cost her $60.

Terrell said he received good, quick service.

Patrice said the business does pretty good work. She trusts their judgments when it comes to fixing her vehicle.

Enrique said he would recommend the business for service.

Charles said that although the service work itself was good, he probably won't be returning to the business anytime soon. He was given a quote for the work and the price raised from $750 to $930. A part was damaged by the staff while working on his vehicle, and he wasn't informed of that before they fixed it. Additionally, he found the part that they replaced online for only $299, and he could have bought the part himself and had another business put it in for only $400 instead of the business ordering it and installing it for him for much more. The staff also told him that more work needed to be done on his vehicle urgently, but he doesn't trust that so he will be getting a second opinion. The only way he would return to the business would be if it was a last resort.

Elvia said the people were nice and treated her nicely at this business. However, the work was not acceptable. She took her vehicle in because the steering wheel was extremely hard to turn. She was told they did not have the part but would order it. The vehicle was ready the next day, by about 3:30 pm. The price was extremely high. She paid over $2000. The following week the vehicle was doing exactly the same thing. She was upset because she had to spend a lot of money. The staff told her not to worry, because it was under warranty. She took her vehicle to another facility, because they stated they would fix it. That facility said they had no idea what this business had done, because the vehicle was never fixed. The mechanic did not understand how she was charged so much money. She plans to call the manager again, regarding this. She will not go back there at all, because she does not live in that state. She did say she saw the business had rotated the tires. She stated she is really confused why she had to pay so much money.