Overview

Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

2539 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 4.3913048/5Overall Rating 4.3913048/5Overall Rating 4.3913048/5Overall Rating 4.3913048/5rating 4.3913048
Original
Overall Rating 2.13043/5Overall Rating 2.13043/5rating 2.13043rating 2.13043rating 2.13043
90% Would Recommend
Latest Review about 21 hours ago

Reviews


Verified Customer
Rancho Cordova, CA
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Great service.
I am very happy with the service I get from Folsom Lake Hyundai. They do a great job on the services I need done and make recommendations for anything that may need fixed while I am there. My battery was very low and needed replaced. They told me about this and replaced the battery while it was still under warranty. I really appreciate them telling me about this and replacing my battery on the same day I was having the other services done. I didn't have to wait long either. I really appreciate mechanics that are honest. Thanks for the great experience.

Verified Customer
Placerville, CA
2016 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018 Category: Service
Good service
Brent made me feel like he was actually listening to my concerns. I appreciate the service received.

JT
Janet T.
Sacramento, CA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Extended Warranty
I hadn't realized I had an extended warranty in effect. The service manager double checked for me. I had to have a starter replace at 73,000 miles so everything was coveted.

ER
Ericka R.
Ione, CA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Great service!
They were fast and gave great service. I stayed during the service and they were done before the estimated time.

BJ
Benjamin J.
Sacramento, CA
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Friendly, helpful, and great value
I’ve leased two vehicle from Hyundai this year (our family used to be Chevy ONLY), and both deals have scored 10/10 in safety, value, and affordability. Not only did both vehicles come with safety features competitors charges thousands extra for, but they were hundreds of dollars less on monthly payments. I work in finance and have a deep understanding of the numbers. Hyundai is working hard to earn business and it will pay you back in full. The sales team and managers understand the needs of families and businesses alike, and will put in the extra time to strike a bargain with those who need it.

PC
Paul C.
Rancho Cordova, CA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Good Listener
My counselor was a good listen and answered all my questions and concerns.

Verified Customer
Folsom, CA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
NA
NA

Verified Customer
Rescue, CA
2017 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Service
.

SM
Shawn M.
El Dorado Hills, CA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
First Service
my first scheduled service....very smooth and professional

LJ
Linda J.
Granite Bay, CA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Stupendous!
Knowledgeable, Honest, Fast, Friendly.

Verified Customer
Lincoln, CA
2017 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Rod Johnson is great service rep
Rod in service made my visit great and I would definitely recommend. Highest rating.

KS
Katherine S.
Sacramento, CA
2018 Hyundai Elantra Gt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2018 Category: Service
Oil change
Everything went well from the appointment (received next day) to the day of service. Thanks

CA
Chelle A.
Sacramento, CA
2016 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Oil change
Great service and extremely helpful

EC
Elisa C.
Sacramento, CA
2012 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Great job
Great job. Quick and fast service.

Verified Customer
Sacramento, CA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Everyone was friendly and did their job
When they knew that I was waiting for my car they were efficient and made sure I didn’t have to wait long but got my car checked out!!!
Only the person on the phone introduced herself to me. It would have been nice to know names!!!

SM
Stephen M.
Folsom, CA
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Elantra service
Everyone was very pleasant to deal with, including the van driver ( transportation back to and from my home). All repairs were efficiently completed, in addition to a problem that was caught still under an extended warranty.

WF
William F.
Folsom, CA
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great Service
As always, my last service visit was outstanding.

MS
Mary S.
Citrus Heights, CA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
It was quick
Was told the car would be washed - it was not that I could see. The price quoted was not the same on my final invoice - corrected. Mary Schloer

SM
Sandra M.
Angels Camp, CA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Always a Nice Experience
They are always accommodating to my busy schedule. Everyone is so nice & friendly. My car is always done in a timely manner which I really appreciate.

Verified Customer
El Dorado Hills, CA
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Good job
Thank you Rob.