ReScore Reviews™ (33)

ReScore
Overall Rating 4.030303/5Overall Rating 4.030303/5Overall Rating 4.030303/5Overall Rating 4.030303/5rating 4.030303
Original
Overall Rating 2.24242/5Overall Rating 2.24242/5rating 2.24242rating 2.24242rating 2.24242
96% Would Recommend
100% Business Response
Latest Review about 24 hours ago
Michael L. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and Friendly Staff"
Quick Service. Had just enough time to enjoy a coffee and snack. The oil change, tire check (one was going soft), and AC service were completed in less than an hour. Staff is always friendly and technically proficient.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/22/2017 05:34 AM
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great Service on a timely basis.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 07:08 PM
Anthony D. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
They staff is friendly and great to talk to. Talked to a Sales guy about different cars while I was getting my car serviced and they make you feel very welcome. That service team was hands down one of the best service departments I have been too. I will definitely be going here from now on.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 03:40 PM
Anastasia E. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People/staff "
Wonderful experience. Only need a charging station for guest
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 03:00 PM
ALLISON G. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people there!"
Great staff and easy appointment scheduling
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/21/2017 02:34 PM
Donald M. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a good experience!"
We bought our car used from Fort Mill Hyundai. It had a chip in the windshield unnoticed until we were about to leave the lot. They completely replaced the windshield within 2 weeks, washed and refueled our car (since it wasn’t full at purchase) all while letting us use a loaner vehicle. Very happy!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 02:21 PM
Margaret K. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Car Service"
I have been highly pleased with the Ft. Mill Hyundai Service Department since I bought my Elantra in 2014. I choose to return there for several reasons. Larry Kussler is my Service Advisor. He is always friendly and helpful. My Elantra and I leave knowing we can safely take more road trips with no worries at all.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 02:07 PM
Angela C. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"snacks, massage chair, great customer service"
it's never a bad experience
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 01:46 PM
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality and professionalism "
Quality and professionalism
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 01:26 PM
Sonja S. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service. Everyone is friendly."
Great service...Everyone is friendly.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 06:20 PM
Shawn M., Service Director at Fort Mill Hyundai responded on 11/21/2017

Thank you for the kind words and Thank You for the 5 Star Review.  So happy Rey was able to take care of all your service needs.  Have a Happy Thanksgiving.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Tom/Judy C. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My experience at Carolina Hyundai"
Convenient location and hours of operation, knowledgeable service managers who are courteous
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 03:50 PM
Shawn M., Service Director at Fort Mill Hyundai responded on 11/21/2017

We really appreciate it when our customers take the time to give us a 5 Star Review.  Thank you so much.  We hope you and your family have a Happy Thanksgiving.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Raymond N. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service was excellent"
5 star
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 02:18 PM
Shawn M., Service Director at Fort Mill Hyundai responded on 11/21/2017

Thank you for the 5 Star Review. So happy Rey was able to take care of all your service needs.   We appreciate your business and look forward to seeing you at your next service visit.  We hope you have a Happy Thanksgiving.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Rebecca K. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Loaner Availability "
David was Great! Took time to listen to my needs but also made me feel like my concerns needed to be addressed as soon as possible. Was flexible with my schedule!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/20/2017 01:39 PM
Shawn M., Service Director at Fort Mill Hyundai responded on 11/20/2017

Thank you for the 5 Star Review. So happy David was able to take care of all your service needs.   We appreciate your business and look forward to seeing you at your next service visit.  We hope you have a Happy Thanksgiving.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Stephen R. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"One word Thomas"
My service advisor is Thomas Fury, great guy, one of your best!!!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 01:38 PM
Shawn M., Service Director at Fort Mill Hyundai responded on 11/20/2017

Thank you for the kind words for Tom.  Thank you for the 5 Star Review.  We appreciate your business and look forward to seeing you at your next service visit.  We hope you have a Happy Thanksgiving.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Mary C. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept. Staff is Courteous, FRIENDLY AND PROFESSIONAL "
Service Dept Treat People with Respect.
Larry a (10). All Staff Members in this Dept.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 11:31 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 11/20/2017

SO happy Larry was able to take care of all your service needs.  Thank you for the 5 Star Review.  We appreciate your business and look forward to seeing you at your next service visit.  We hope you have a Happy Thanksgiving.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Beverly G. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"You have to have special type of mechanic to work on those types of cars."
These guys know what they're doing.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/19/2017 06:03 PM
Shawn M., Service Director at Fort Mill Hyundai responded on 11/20/2017

So happy Rey was able to take care of all your service needs.  Thank you for the 5 Star Review.  We appreciate your business and look forward to seeing you at your next service visit.  We hope you have a Happy Thanksgiving.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Verified Customer ReScore Review on 11/20/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2014 Genesis "
5
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/19/2017 05:05 PM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Below Average "
2
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/19/2017 05:05 PM
Shawn M., Service Director at Fort Mill Hyundai responded on 11/20/2017

Thank you for your honest review and giving us the opportunity to make things right with you.  It was a pleasure meeting you and talking to you today.  I hope you and your family have a very Happy Thanksgiving.  We look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Joseph L. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Joe review"
They take very good care of me. David is awesome, he always remembers my name and goes out of his way to make me happy. Thank you !
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/19/2017 05:24 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 11/20/2017

Thank you for the 5 Star Review.  So happy David was able to takecare of all your service needs.  We appreciate your business and look forward to seeing you at your next service visit.  We hope you have a Happy Thanksgiving.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonota"
Courteous
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/18/2017 03:19 PM
Shawn M., Service Director at Fort Mill Hyundai responded on 11/20/2017

Thank you for the 5 Star Review.  We appreciate your business and look forward to seeing you at your next service visit.  We hope you have a Happy Thanksgiving.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Adriana T. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you."
Great people and great product.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/18/2017 02:54 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 11/20/2017

Thank you for the 5 Star Review. So happy Tom was able to take care of all your service needs.  We appreciate your business and look forward to seeing you at your next service visit.  We hope you have a Happy Thanksgiving.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Displaying Review 1 - 20 of 2716 in total