Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

120 Reviews

92% Would Recommend
Latest Review 2 days ago

Reviews


AR
Alan R.
Fort Washington, MD
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Fixed it again
We have received wonderful service at Fort Washington Auto & Tire. They fix my car in a timely manner and called us if they found anything else wrong with the car once they began to fix what the problem was.

JM
Jerome M.
Fort Washington, MD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Spoke with Jerome's wife. She said her experience with this business was the best, and she would recommend it for service.
This review was collected via phone interview by Customer Research Inc.

MJ
Mary J.
Fort Washington, MD
Nissan Frontier 2WD
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Mary said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SS
Shanise S.
Oxon Hill, MD
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Shanise said this business had good customer service.
This review was collected via phone interview by Customer Research Inc.

TS
Terence S.
Chula Vista, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Terence said the staff was timely, and even stayed late to complete the vehicle that night. Their diagnosis found exactly what the issue was.
This review was collected via phone interview by Customer Research Inc.

LW
Leroy W.
Maryland
Chevrolet Astro Cargo Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Leroy said the service was excellent. He didn't have any problems with the work.
This review was collected via phone interview by Customer Research Inc.

TC
Triston C.
Fort Washington, MD
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Triston said the employees were nice. They provided professional service. The work was pretty good.
This review was collected via phone interview by Customer Research Inc.

SM
Sandra M.
Accokeek, MD
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Sandra said the staff was quick and customer service oriented.
This review was collected via phone interview by Customer Research Inc.

JB
Jasper B.
Washington, DC
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Jasper said they solved his problem, they are courteous and professional.
This review was collected via phone interview by Customer Research Inc.

MS
Monica S.
Temple Hills, MD
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
SAME GREAT SERVICE
They got me in, serviced my car, and got me out! Used them for years and will continue to do so.

CM
Charles M.
Fort Washington, MD
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018
great customer service, fast service
The always provide great customer service, fast service and always fix the problem right the first time

DS
David S.
District Heights, MD
Chrysler 300
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/27/2018
My last visit
After asking to have my tires balanced and rotated on my Chrysler 300. I saw the attendant take my tires off and after inspection he put them back on the same way he took them off. After be advised he got upset and stormed in the back. I waited for thirty minutes and my car was never attended to so I left. I belive I have been more the respectful to this shop by providing lunch just because. So after being treated like that and using them for a previous repair job if something else comes up with my car I will go to another shop. I will also be advising my warranty company of my last visit to Ft. Washington Tire and Auto Center

TK
TARA K.
Fort Washington, MD
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Friendly, Fast and inexpensive
I came in, service was fast and while I was waiting the employees kept me entertained with their hospitality. Definitely my go to place for now on

PN
peter n.
Oxon Hill, MD
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Honest, helpful
I was a walk-in client. My first visit. Treated with courtesy, respect, and a willingness to be of service.

CS
Clifton S.
Fort Washington, MD
Chevrolet Chevy Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Clifton said the business provided an accurate vehicle inspection. His vehicle is a classic and the staff took great care of it.
This review was collected via phone interview by Customer Research Inc.

VB
Veronica B.
Oxon Hill, MD
Honda CR-V
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/15/2018 Category: Service
Veronica said the staff was very courteous. She kept hearing a rattling sound in her vehicle. The struts were loose in the vehicle.
This review was collected via phone interview by Customer Research Inc.

DC
Danilo C.
Fort Washington, MD
Toyota Sienna
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/08/2018 Category: Service
Danilo said he was charged almost $40.00 for an oil change. He typically pays around $34.00.
This review was collected via phone interview by Customer Research Inc.

SC
Shatoria C.
White Plains, MD
Suzuki XL7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Shatoria said the service that was provided was the best.
This review was collected via phone interview by Customer Research Inc.

LF
Leslie F.
Fort Washington, MD
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Leslie said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

TH
Timothy H.
Waldorf, MD
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Timothy said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.