Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

565 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 4 days ago

Reviews


AW
ASHLEY W.
Washington, DC
Mercedes-Benz E-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Overall great set
Customer satisfaction!

WP
William P.
Clinton, MD
Audi Q7
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
William said, he is very happy with this business. They are very friendly and personable and they do great work.
This review was collected via phone interview by Customer Research Inc.

SD
Saint D.
Cheltenham, MD
BMW 740i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Saint said they give good service.
This review was collected via phone interview by Customer Research Inc.

JH
JOHN H.
Riverdale, MD
Mercedes-Benz E350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Service excellent and prompt!
Service was prompt and excellent!

JG
Jason G.
Maryland
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Jason said he was happy the great service. He was satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

CN
Christina N.
Washington, DC
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Christina said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

RR
Renard R.
Capitol Heights, MD
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Renard said the business provides great service. The staff is courteous and they complete work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DE
Dejuan E.
Accokeek, MD
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
DeJuan said the technicians at this business do all of the work on his vehicles. They do a great job.
This review was collected via phone interview by Customer Research Inc.

MA
Melissa A.
Brentwood, MD
Audi A8
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Melissa said the engine service light came back on but they did a good job overall.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Oxon Hill, MD
Mercury Mountaineer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/03/2018
Good service overall
Service was good. One of the things I got done was an oil change and when I picked up my truck the service light was still on...not sure if it was actually done. Considering they were behind the wheel twice before they gave it to me and no one thought to cut the light off. So I'll have it checked:-( Otherwise I have always been pleased with their service.

TW
Tina W.
Upper Marlboro, MD
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Tina said John was awesome and she loves him.
This review was collected via phone interview by Customer Research Inc.

EO
EUGENE O.
Beltsville, MD
Porsche Cayenne
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018
Professional, courteous and knowledgeable staff
I have been using this shop for some time now. I find the staff here very friendly and professional. Above all very honest and respectful of their clients. They treat me like family and I appreciate their technical knowledge.

ME
Michael and Nadia E.
Rockville, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Friendly, honest and professional service!
This was our first visit to Philmark Service Center and it will DEFINITELY NOT BE our last!!
We took our daughter’s Mercedes C-300 to Philmark to have the brakes replaced and several oil leaks repaired. John and crew were most courteous, personable and clearly articulated the work that needed to be done as well as an estimate of the time it would take for the work to be completed. We decided to wait in the waiting area while the car was being worked on! The repairs were completed within the time frame that they had given us!! So happy we have discovered Philmark! We won’t be taking our cars anywhere else! Who knew that car repair could be such a pleasant experience! Thank you to John and his staff!!

LA
Liriano A.
Washington, DC
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Liriano said that the facility provides excellent service.
This review was collected via phone interview by Customer Research Inc.

JF
Jamal F.
Laurel, MD
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Jamal said the mechanic changed his oil and his filters and also reset his notification. He was out in 25 minutes, which was very timely and which he really appreciates.
This review was collected via phone interview by Customer Research Inc.

GH
Glenda H.
Washington, DC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
1999 BMW
Diagnosed the problem quickly and your fees didn't hurt the pocketbook

GH
Glenda H.
Washington, DC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
CROWN VICTORIA
As always Philmark is on point to deliver quality service with quick turnaround.

GH
GLENDA H.
Upper Marlboro, MD
BMW M Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
JEEP CHEROKEE
Philmark always provides outstanding service to my family. I gave my JEEP to my granddaughter and Philmark fixed the problem on the same day. She just received a promotion on her job and as always Philmark xame through to ensure she didn't miss a day of work. Besides that with Pholmark I know that they will fix the problem the first time.

KM
Karen M.
District Heights, MD
Mercedes-Benz C230
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Karen said it was great. She has never had any problem or issues there.
This review was collected via phone interview by Customer Research Inc.

KJ
Kelsey J.
Upper Marlboro, MD
Cadillac DTS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Kelsey said they were professional, the repair was done in a timely manner, and they did good work on his vehicle.
This review was collected via phone interview by Customer Research Inc.