Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

576 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review about 18 hours ago

Reviews


AH
AIDA H.
Washington, DC
BMW 740iL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
Air Conditioning on 745 IL BMW 1997 stopped working. Phimark found the problem and fixed it in one day.
The air conditioning stopped working on my BMW car last week. I thought it is time to send it to the junkyard. Philmark amazed me when they diagnosed the cause of this problem within minutes, ordered a part, and replaced it within a day. I could not believe how fast they fixed the problem. The BMW air condition is now running smoothly and the car is in tip top condition thanks to Philmark. I greatly appreciate this quick service fixed from the first time in this hot summer. They are top professionals who know their business, diagnose and solve problems quickly and at reasonable cost.

KS
Kenneth S.
Clinton, MD
BMW 750Li
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Kenneth said that the facility is just excellent, their customer service is unrivaled and they always complete work in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

KS
Kenneth S.
Clinton, MD
BMW 750Li
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Kenneth said that the facility is just excellent, their customer service is unrivaled and they always complete work in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

LS
LEONARD S.
Fairfax Station, VA
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
First class!
Fast, professional, quality service at a great price

AM
Alonzo M.
Fort Washington, MD
Mercedes-Benz ML350
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2018 Category: Service
Spoke with Dawn. She said she liked the business.
This review was collected via phone interview by Customer Research Inc.

TB
Trenise B.
Ashburn, VA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Trenise said the service was good. She trusts the business when she leaves her vehicle and she knows that they will not attempt to perform unneeded service.
This review was collected via phone interview by Customer Research Inc.

WW
Willie W.
District Heights, MD
Mercedes-Benz C230
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Willie said he used them for 10 years. He will continue using them.
This review was collected via phone interview by Customer Research Inc.

DW
Dennis W.
Richmond, VA
Mercedes-Benz R350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Dennis said he likes the work that the technicians do at this business.
This review was collected via phone interview by Customer Research Inc.

KH
Kim H.
Fort Washington, MD
Mercedes-Benz ML500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Spoke with Tanesha. She said the employees did a good job and they take all their family vehicles to this facility.
This review was collected via phone interview by Customer Research Inc.

ME
MICHAEL E.
Potomac, MD
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
EXCELLENT AND FRIENDLY SERVICE
During the past month, my husband and I have had all 3 of our cars serviced at Philmark Service Center and we are beyond pleased!!! Jean Harb and his team were accommodating, efficient, friendly and professional and we are so happy to have found Philmark Service Center, for excellent, trustworthy service. We highly recommend Philmark!
Michael and Nadia H.

HW
Haywood W.
Clinton, MD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Haywood said so far, they've done a good job.
This review was collected via phone interview by Customer Research Inc.

AW
ASHLEY W.
Washington, DC
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Overall great set
Customer satisfaction!

WP
William P.
Clinton, MD
Audi Q7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
William said, he is very happy with this business. They are very friendly and personable and they do great work.
This review was collected via phone interview by Customer Research Inc.

SD
Saint D.
Cheltenham, MD
BMW 740i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Saint said they give good service.
This review was collected via phone interview by Customer Research Inc.

JH
JOHN H.
Riverdale, MD
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Service excellent and prompt!
Service was prompt and excellent!

JG
Jason G.
Maryland
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Jason said he was happy the great service. He was satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

CN
Christina N.
Washington, DC
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Christina said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

RR
Renard R.
Capitol Heights, MD
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Renard said the business provides great service. The staff is courteous and they complete work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DE
Dejuan E.
Accokeek, MD
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
DeJuan said the technicians at this business do all of the work on his vehicles. They do a great job.
This review was collected via phone interview by Customer Research Inc.

MA
Melissa A.
Brentwood, MD
Audi A8
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Melissa said the engine service light came back on but they did a good job overall.
This review was collected via phone interview by Customer Research Inc.