Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

655 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
97% Would Recommend
Latest Review 5 days ago

Reviews


WL
Wilfred L.
Upper Marlboro, MD
Nissan Armada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Wilfred said that the place had good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Greenbelt, MD
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Excellent Service!!!!!
Great service with a family feel. Turn around time is always quick and they have you back on the road in no time !

Thx Guys , Mark , John , Jess and the rest of the hard working guys at Philmark

GH
GARY H.
Temple Hills, MD
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Great Service!
My wife and I are never disappointed! The Philmark staff is always knowledgeable and provides the best customer service. Class A service center!!!

Verified Customer
Waldorf, MD
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019
Great customer service!
Jon and Mark really try to work with your schedule. I am able to get in and out within a reasonable time.

TP
Tonya P.
Fort Washington, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Excellent service
Excellent service

GH
GARY H.
Temple Hills, MD
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
They did it again...
Big KUDOS to Mark, John, Jesse and the entire Philmark staff. Once again they provided great customer service and expertise. I would never take my vehicle anywhere else! I truly appreciate y’all!
👌🏽👍🏾💯🙌🏽🙏🏾.

CO
C J O.
Baltimore, MD
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
CJ said they were very knowledgeable and compassionate to do the best job possible. He stated it feels like a new vehicle. He lives far from the business but he will take his vehicle there again because they are so good. He added he would like to thank them for a job well done.
This review was collected via phone interview by Customer Research Inc.

AH
AIDA H.
Washington, DC
BMW 740iL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Amazing professional service
Knowledgeable, professional and courteous staff. They get the job done from the first time.

WC
WALTER C.
Accokeek, MD
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Customer service, pricing, and quick service.
They do a great deal of diagnosing your issue and working out the nexts steps in getting them completed. They will prioritize the jobs needed and get you in and out! They have worked on all of my vehicles. Thanks.

FR
Fuad R.
Lorton, VA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Fuad said the value was great, and the service was good quality.
This review was collected via phone interview by Customer Research Inc.

KW
Kenny W.
Clinton, MD
Mercedes-Benz CLS-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2019 Category: Service
Kenny said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

JE
JAMES E.
Leonardtown, MD
Mercedes-Benz S500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
EXCELLENT SERVICE
The most critical thing for me in service is TRUST. Based on my experienceS, Philmark IS TOPS in trusted repair shops. John has always been the best; advising against unnecessary or not-needed service and recommending services only as needed, including recommending other shops better at doing needed services. THANKS GUYS

ML
MELVENE L.
Woodbridge, VA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019
Service
The service, cost, and friendly staff

JH
JOHN H.
Riverdale, MD
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
Mercedes Scheduled Service
Always professional, get you in and out!
Staff will take time to answer questions.

SM
STEPHANIE M.
Suitland, MD
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
Always accommodating
I’ve been dealing with this company for eight years and they have always been very accommodating, even during holiday season

Verified Customer
Clinton, MD
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Car service
I have been come to Philmark for a couple of years now and have been very satisfied with the service I've received, I have recommended friends with similar vehicles to Philmark, they said the same thing and thanked me.

IM
Isiah M.
Washington, DC
Porsche Cayenne
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018 Category: Service
Isiah said the service was good but he had to return for a few adjustments.
This review was collected via phone interview by Customer Research Inc.

LA
Liriano A.
Washington, DC
Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Liriano said the customer service was good.
This review was collected via phone interview by Customer Research Inc.

TM
Tarek M.
Maryland
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Tarek said everything came out great.
This review was collected via phone interview by Customer Research Inc.

RW
REGINALD W.
District Heights, MD
BMW 750Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Back on the road again thanks Philmark
My BMW was down but now it's back and ready to deive out of town, my car is reliable once again thanks Philmark...