Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

601 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 1 day ago

Reviews


DC
DARRELL C.
Accokeek, MD
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
D. Catpenter
I called and Mark answered. I explained what was happening and I was mot able to bring the vehicle to the shoo until sometime next week . His response was we will come and pick up the car . To my surprise this is what exactly happened and the car was repaired 2 days later . Awesome customer service . Philmark went above expectations. Thank you again

Verified Customer
Greenbelt, MD
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Service
A-1 service A-1 Work performed.

RH
ROBERT H.
Upper Marlboro, MD
Pontiac Firebird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
good
good.

RS
Rachel S.
Upper Marlboro, MD
Saturn SW
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Rachel said she had to come back because one repair didn't get done. Everything else turned out great after that.
This review was collected via phone interview by Customer Research Inc.

KS
KENNETH S.
Clinton, MD
Cadillac CTS-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Maintenance on my vehicle
High knowledge base in all areas of car repairs to include highly skilled mechanics who care about there customers. Keep rising to the stars.

Kenneth j.Shields

DL
Daniel L.
College Park, MD
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Daniel said everything was fine. They give great service, quality and price.
This review was collected via phone interview by Customer Research Inc.

JL
JULIE L.
Lanham, MD
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Great customer service
Great customer service and great work on car.

WW
Willie W.
District Heights, MD
Mercedes-Benz C230
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Willie said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KS
KENNETH S.
Clinton, MD
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Maintenance on my vehicles
Reliable and time efficient job well done.

TO
Tamara O.
District Heights, MD
Audi A5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Tamara said the service was excellent. The work was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GH
GARY H.
Temple Hills, MD
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Excellent Service Once Again!
I’m never disappointed! The customer service at Philmark is always amazing! A special thanks to the PhilMark team...YOU GUYS ROCK!!!

KM
Knofi M.
Waldorf, MD
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Knofi said he got excellent communication and great service.
This review was collected via phone interview by Customer Research Inc.

ZT
ZIETTA T.
Upper Marlboro, MD
Mercedes-Benz CLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
This place is a well oiled machine!
These guys appear to have worked together for years. Everyone was helpful and when I called it only took seconds to answer any question I had about my vehicle.

DJ
David J.
Temple Hills, MD
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
David said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

CJ
Cory J.
Clinton, MD
Mercedes-Benz CL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Cory said the service was good.
This review was collected via phone interview by Customer Research Inc.

TL
Terry L.
Upper Marlboro, MD
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Terry said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

BK
Bekbolsun K.
Maryland
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Bekbolsun said the staff was friendly and fast. Phil was very helpful. Everything went smoothly and he really likes the business.
This review was collected via phone interview by Customer Research Inc.

AE
ANN E.
Clinton, MD
Mercedes-Benz GLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
Fair
Great service. I don't know how they maintain such "order" in a place where there are seemingly a lot full of cars. They are always courteous, thorough and knowledgeable. On occasion I've gotten my car back and it's been dirty from work; my thoughts are so what, I've had good service and it's inevitable considering the autos they service. Love Them ... You should too!!

BS
Broderick S.
Temple Hills, MD
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Broderick said the employees are professional, he trusts them, they stand behind their word, and rectify any problems. He's never been disappointed. He appreciates them and has been a customer since 1998.
This review was collected via phone interview by Customer Research Inc.

PR
Paul R.
Clinton, MD
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Spoke with Tina. She said everything went well.
This review was collected via phone interview by Customer Research Inc.