ReScore Reviews™ (5)
We didn't perform any work for your check engine light, we reset all your modules and codes for further testing and for you to stop back in once it came back. Please stop in this week so we can pin point the issue as we explained to you clearly when you were here. Let us know when Sir and please rescore us once done!
Mr. Jones, We regret the experience you had and the lack of communication you encountered. Unfortunately, dropping off around the holiday didn't help either of us and not having the right technician around didn't help the delay although electrical issues normally do take more time than other regular services.
Thank you for understanding and taking my call. I have you set up to get resolved this week and put this behind. Although we are in a tough pleasing service industry, We are always aiming to excell and provide the best quality service possibly. Looking forward to making you happy and see you soon.
Hello Ms. Harris! We strive for great reviews and service. Please let us know what we need to do to achieve a 5 star rating. We appreciate your business and comments! Thank you and hope we can continue to assist you and your family with your automotive needs. Have a great weekend.MARC KHOURY
As you were aware, we told you we'll need to recheck this week. We are expecting you, let us know when works!
Hello Jasmine! We called you and explained to you exactly what the problem was and your warranty company covered the findings. When you came in to pick car up, we showed you and explained to you what the part was and the symptoms it causes. If you're still experiencing ANY issues, please let us know or stop by and we'll be happy to handle it and explain it to you again. Thank you and we're here when and if you need us again.