Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

1313 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7
Original
Overall Rating 2.26667/5Overall Rating 2.26667/5rating 2.26667rating 2.26667rating 2.26667
93% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


HB
Henry B.
Hastings, MI
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great service
The service was very professional and pleasant to work with they evaluated the situation promptly informed me that a new part needed to be ordered gave me a loaner vehicle and corrected the problem Promptly. With the purchase of a new car you get your first oil change free. I did not have to asked for it. I was asked if I wanted the free oil change done as it was do...

RM
Richard M.
Lowell, MI
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great Service
As usual, Fox Hyundai provides great service -- carefully done, great staff, nice facilities.

Verified Customer
Grand Rapids, MI
2004 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2018 Category: Service
Ms
Responsive

Verified Customer
Caledonia, MI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Attention HMA!
Dealers consistently lose great employees because of the pressure manufacturers place on them for JD Power rankings. Allow dealers to focus on profitability and customer retention instead of CSI and employee retention will skyrocket.

SB
Suellen B.
Grand Rapids, MI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Great service on our Hyundai
I liked your recommendation. Great Service by Colleen Thank You

CS
Cheryl S.
Lake Odessa, MI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Efficient, courteous, no hassles!
Easy to schedule an appointment, service completed within estimated time frame, courteous and helpful staff. By far the best experiences I've ever had in automotive service have been at Fox Hyundai.

DK
Daniel K.
Grand Rapids, MI
2018 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Popcorn & comfy chairs
There's quick service and friendly people

DE
Dan E.
Ada, MI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Amazing work
Great job everyone.

PS
Pauletta S.
Kentwood, MI
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
My Hyundai Sonata maintance
I am very pleased with the service and the associates . All my questions are answered, if not quit sure of answer, they find out and let me know as I wait on the hold line. Super. Every one is very pleasant and set out to get the job done right way.

Thanks to all the Associates

Pauletta S

Verified Customer
Hastings, MI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Comfortable
The waiting room is comfortable and the cookies and refreshments are great.

RS
Richard S.
Caledonia, MI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Positive
As always, a good experience.

JE
James E.
Caledonia, MI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Hyundai GR Service
Very good. No issues at all

Verified Customer
Grand Rapids, MI
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Great people who keep my car as good as new!
Great service with friendly staff. Thanks

GM
George M.
Grand Rapids, MI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Great service but slow on getting appointment
Service is good but difficult to get an appointment within reasonable time it is like two weeks out?

MD
Martha D.
Kentwood, MI
2009 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Very clean and friendly and staff helpful
Good company.

MB
Michael B.
Grand Rapids, MI
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Great waiting room. Great customer service.
All was good this visit. Oil change, tire rotation, and brake check. Much faster than normal. Had time to visit with Todd in the new Santa Fe models. Look pretty good.

EC
Elyse C.
Lowell, MI
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Quick and friendly
I have been to this dealership many times and the service is always super fast. The staff is always very welcoming and friendly. I will definitely be going back for all my service appointments. :)

MD
Myra D.
Alto, MI
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
My first Hyundai!
I love my Santa Fe! The dealership has been great to work with. I would definitely purchase another Hyundai in the future.

ML
Mark L.
Jenison, MI
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018 Category: Service
Service at Fox Hyundai
Honest, straight forward, courteous. Nice people that don't press for unnecessary services.

Verified Customer
Hudsonville, MI
2014 Hyundai Accent
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/27/2018 Category: Service
The warranties and amenities
Best treatment, best cars