ReScore Reviews™ (26)

ReScore
Overall Rating 4.7307692/5Overall Rating 4.7307692/5Overall Rating 4.7307692/5Overall Rating 4.7307692/5rating 4.7307692
Original
Overall Rating 2.23077/5Overall Rating 2.23077/5rating 2.23077rating 2.23077rating 2.23077
93% Would Recommend
100% Business Response
Latest Review 3 days ago
Jerry V. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people make all the difference!!"
Five Star of everything that was done!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/17/2017 05:00 PM
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Emanuel F. at Fox Hyundai responded on 11/20/2017

Jerry, thank you for taking your time to provide your feedback. Your five star rating is very appreciated. If you ever have any concerns dont hesitate to contact me. Thanks again

Emanuel Floyd

Service Coordinator
efloyd@foxmotors.com
616-855-3860
Martin K. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No wait time, and good service"
Fast and Friendly Service.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/17/2017 07:12 AM
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Emanuel F. at Fox Hyundai responded on 11/17/2017

Martin, thank you for taking your time to provide your feedback. Your five star rating is very appreciated. If you ever have any concerns dont hesitate to contact me. Thanks again

Emanuel Floyd
Service Coordinator
efloyd@foxmotors.com
616-855-3860
Katy P. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Helpful"
I went in for an oil change, which was done well and in a timely manner. I also wanted to ask about a warranty I had. I was told who to talk to; while waiting a few minutes as that person finished with other customers, I had two people welcome me and offer to help. I was very well taken care of and am very grateful.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:30 AM
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Emanuel F. at Fox Hyundai responded on 11/17/2017

Katy, thank you for taking your time to provide your feedback. Your five star rating is very appreciated. If you ever have any concerns dont hesitate to contact me. Thanks again

Emanuel Floyd
Service Coordinator
efloyd@foxmotors.com
616-855-3860
Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great, Great Service, AS ALWAYS !"
Thank Ya'll for such attentive service!
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/16/2017 03:40 PM
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Emanuel F. at Fox Hyundai responded on 11/17/2017

Valued customer, thank you for taking your time to provide your feedback. Your five star rating is very appreciated. If you ever have any concerns dont hesitate to contact me. Thanks again

Emanuel Floyd
Service Coordinator
efloyd@foxmotors.com
616-855-3860
Suellen B. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service I love the review at the the end of appt."
I love the end of the review at the end of the appt. Do not oversell needs on the car. Something to look at in the future
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 12:08 PM
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Emanuel F. at Fox Hyundai responded on 11/17/2017

Suellen, thank you for taking your time to provide your feedback. Your five star rating is very appreciated. If you ever have any concerns dont hesitate to contact me. Thanks again

Emanuel Floyd
Service Coordinator
efloyd@foxmotors.com
616-855-3860
Robert K. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"75k service"
Service was done correctly but could have been quicker and the status of the vehicle could have been better communicated
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 11:40 AM
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Emanuel F. at Fox Hyundai responded on 11/17/2017

Robert, thank you for taking your time to provide your feedback. Your four star rating is very appreciated. If you ever have any concerns dont hesitate to contact me. Thanks again

Emanuel Floyd
Service Coordinator
efloyd@foxmotors.com
616-855-3860
Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kbs"
Great place!! In and out within a hour. Always love the popcorn and very friendly. 😊
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 11:27 AM
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Emanuel F. at Fox Hyundai responded on 11/17/2017

Valued customer, thank you for taking your time to provide your feedback. Your five star rating is very appreciated. If you ever have any concerns dont hesitate to contact me. Thanks again

Emanuel Floyd

Service Coordinator
efloyd@foxmotors.com
616-855-3860
Jenna W. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great, speedy service at an affordable price"
Loved bringing in my used Fox Hyundai vehicle. The service was friendly and quick, my vehicle fixed within 24 hours, and at a great price too!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 11:29 AM
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Emanuel F. at Fox Hyundai responded on 11/14/2017

Jenna, thank you for taking your time to provide your feedback. Your five star rating is very appreciated. If you ever have any concerns dont hesitate to contact me. Thanks again

Emanuel Floyd

Service Coordinator
efloyd@foxmotors.com
616-855-3860
Susan S. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Oil change and overall car check was done quickly and all my questions were answered. People were all really friendly.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 11:22 AM
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Emanuel F. at Fox Hyundai responded on 11/13/2017

Susan, thank you for taking your time to provide your feedback. Your five star rating is very appreciated. If you ever have any concerns dont hesitate to contact me. Thanks again

Emanuel Floyd

Service Coordinator
efloyd@foxmotors.com
616-855-3860
Brandon A. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service and atmosphere!"
Timely oil change; fantastic price; excellent service entirely!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/11/2017 07:52 AM
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Emanuel F. at Fox Hyundai responded on 11/13/2017

Brandon, thank you for taking your time to provide your feedback. Your five star rating is very appreciated. If you ever have any concerns dont hesitate to contact me. Thanks again

Emanuel Floyd

Service Coordinator
efloyd@foxmotors.com
616-855-3860
Lorenzo M. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They get the job done"
I will go back
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 10/28/2017
Service Type: Repair
Review Created: 11/11/2017 06:08 AM
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Emanuel F. at Fox Hyundai responded on 11/13/2017

lorenzo,  thank you for taking your time to provide your feedback. Your five star rating is very appreciated. If you ever have any concerns dont hesitate to contact me. Thanks again

Emanuel Floyd

Service Coordinator
efloyd@foxmotors.com
616-855-3860
Verified Customer on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It's a place that works for me at this point."
Everthing went fine. In the past I was always able to find discount coupons for service. Now I noticed there doesn't seem to be as many and I also used to get them in the mail. It was an incentive to bringing my car to Hyundai for service because I dont live close by. It seemed like I used to receive more emails as well for service coupons but not so much anymore. It was more of a challenge to find coupons if there really are any.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/10/2017 04:05 PM
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Emanuel F. at Fox Hyundai responded on 11/13/2017

Valued customer,  thank you for taking your time to provide your feedback. Your five star rating is very appreciated. If you ever have any concerns dont hesitate to contact me. Thanks again

Emanuel Floyd

Service Coordinator
efloyd@foxmotors.com
616-855-3860
Micheal C. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People"
If i lived closer... i'd get all servicing done here. Living in SW Michigan I am about 90 minutes away... so i always have to wait. If i am visiting customers in area i will always stop at Fox. Any recalls or servicing other thsn oil changes will also be done at Fox.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/10/2017 11:06 AM
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Emanuel F. at Fox Hyundai responded on 11/10/2017

Michael, thank you for taking your time to provide your feedback. Your five star rating is very appreciated. If you ever have any concerns dont hesitate to contact me. Thanks again

Emanuel Floyd

Service Coordinator
efloyd@foxmotors.com
616-855-3860
Donald H. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Service was timely and complete and with a car wash.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/10/2017 05:09 AM
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Emanuel F. at Fox Hyundai responded on 11/10/2017

Donald, thank you for taking your time to provide your feedback. Your five star rating is very appreciated. If you ever have any concerns dont hesitate to contact me. Thanks again

Emanuel Floyd
Service Coordinator
efloyd@foxmotors.com
616-855-3860
Stephanie S. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love this dealership!"
I’ve had nothing but great experience at Fox Huyndai!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/09/2017 04:38 PM
Linda D. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
Did a fast and great job
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/09/2017 06:07 AM
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Emanuel F. at Fox Hyundai responded on 11/09/2017

Linda, Thank you for taking your time to provide your feedback. Your five star rating is very appreciated. If you ever have any concerns dont hesitate to contact me. Thanks again

Emanuel Floyd

Service Coordinator
efloyd@foxmotors.com
616-855-3860
Verified Customer on 11/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fair place"
Good job on my recall..advised me I needed 700.00 additional repairs.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/07/2017 09:53 AM
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Emanuel F. at Fox Hyundai responded on 11/07/2017

Valued customer, Thank you for taking your time to provide your feedback. Your four star rating is very appreciated. If you ever have any concerns dont hesitate to contact me. Thanks again

Emanuel Floyd
Service Coordinator
efloyd@foxmotors.com
616-855-3860
Verified Customer on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A routine auto servicing"
Efficient, friendly, clean, comfortable customer waiting area. Willing to answer questions, make recommendations if requested.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/06/2017 05:50 PM
C211fb613d7d1098a9c387cb9be452f0?s=28
Emanuel F. at Fox Hyundai responded on 11/07/2017

Valued customer, Thank you for taking your time to provide your feedback. Your five star rating is very appreciated. If you ever have any concerns dont hesitate to contact me. Thanks again

Emanuel Floyd
Service Coordinator
efloyd@foxmotors.com
616-855-3860
Shelli T. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service, car is washed when returned, ad a small leak from a plugged A/C water line and they quickly took care of that as a courtesy."
Great service!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/06/2017 11:01 AM
C211fb613d7d1098a9c387cb9be452f0?s=28
Emanuel F. at Fox Hyundai responded on 11/06/2017

Shelli,Thank you for taking your time to provide your feedback. Your five star rating is very appreciated. If you ever have any concerns dont hesitate to contact me. Thanks again

Emanuel Floyd

Service Coordinator
efloyd@foxmotors.com
616-855-3860
Ivars P. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service ... quality of my Sonata questionable!"
Terrific dealership, however performance problems with Sonata unsatisfactory.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/03/2017 11:35 AM
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Emanuel F. at Fox Hyundai responded on 11/03/2017

Ivars, Thank you for taking your time to provide your feedback. Your five star rating is very appreciated. If you ever have any concerns dont hesitate to contact me. Thanks again

Emanuel Floyd

Service Coordinator
efloyd@foxmotors.com
616-855-3860
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