Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

1501 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7
Original
Overall Rating 2.26667/5Overall Rating 2.26667/5rating 2.26667rating 2.26667rating 2.26667
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


EM
Eric M.
Grand Rapids, MI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Hyundai Sonata
I like the way you guys helping people to get special things easily

SS
Stephanie S.
Grand Rapids, MI
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2019 Category: Service
They’ve got my business!
I’ve had nothing but a great experience with Fox Hyundai and also my Sante Fe!

RP
Ramesh P.
Grand Rapids, MI
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/21/2019 Category: Service
Owner of Sannte Fe ( second car with Hyundai )
Have not called for recall yet and my car is acting since had visit at Fox Hyundai

Verified Customer
Grand Rapids, MI
2019 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/21/2019 Category: Service
I had higher expectations
I recommend the sales staff, not the service.

TT
Thomas T.
Marne, MI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Service experience
Great customer service.

Verified Customer
Kentwood, MI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Best Customer Care
Thank you so very much for getting us in so quickly and for such great customer care, as always !

JC
Janna C.
Lowell, MI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Excellent service
I have been pleased with the prompt and excellent service I always receive at Fox Hyundai.

Verified Customer
Caledonia, MI
2013 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/14/2019 Category: Service
Poor Service
Lacking customer service. Took a long time to diagnose and repair

LB
Laura B.
Grand Rapids, MI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Excellent service
Good in every way

Verified Customer
Grand Rapids, MI
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Tire repair
Timely repair/replacement of tire. Friendly staff.

Verified Customer
Grand Rapids, MI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Friendly and attentive
Everyone we had contact with was very friendly and checked to see that we were attended to as soon as possible.

MM
Michele M.
Wyoming, MI
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2019 Category: Service
Oil change
I have a handful of free oil changes after a less than spectacular buying experience. I am using them up. Not sure if I will keep going after the freebies are done. Time and price will tell.

LS
Lisa S.
Kentwood, MI
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Wonderful Service and Saff
Staff and Service are polite and back to the old customer service they used to have. I picked Hyundai back in 2009 because of their reputation of customer service. Well worth your time and investment the customer service and the resilience of their cars is outstanding. Highly recommend weather you keep your car for 3 years or 15.

DE
Dawn E.
Wayland, MI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Service
Great fast service able to schedule maintenance on line.

JE
James E.
Supply, NC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
James R Erb
Courteous and very helpful service, all my questions were answered in a business like manner..

Verified Customer
Grand Rapids, MI
2009 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Popcorn and cookies while you wait
Service was good, but I had to bring it back because they did not fix the first time.

PB
Phillip B.
Lowell, MI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
Friendly service.
Just a shout out to Colleen from Fox in Grand Rapids (service center) for helping me out!!!!8

Verified Customer
Grand Rapids, MI
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
Efficient and Courteous
Personnel were quick and courteous.

Verified Customer
Grand Rapids, MI
2005 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
Great Dealership
Always do a great job

LV
Lynn V.
Caledonia, MI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
great staff
Great staff - friendly and knowledgeable. The dealership is always very clean.