Fox Hyundai

Except that I am disappointed that Hyundai has discontinued manufacturing the Azera for the United States. My 2014 Azera will be my last.

Colleen from Fox Hyundai helped me to schedule this appointment, fitting me it at the last minute! I appreciated her understanding of my busy schedule and the brevity of my appointment. I was in and out in 20 minutes.

As the title suggests, I encountered an issue, and everyone on the team at this dealership seamlessly escalated and resolved as if just another day at the office.

Service was excellent

I made an error when scheduling my appointment online but the service manager was very nice and made sure all my issues were addressed courteously and efficiently. Thank you Larry!

Colleen was great! She contacted my warranty to verify cost savings.

Like, OMG! Totally amazing service experience! I would like seriously die or something without these people! They take such good care of my car that they even washed it for freeeeeee!!!!

See previous statement.

Your service was great and your staff is so courteous.

On Wednesday night we received a text from 616-548-6781. It said that after inspection of our car it needed additional service. When we called the number it said to call your local dealer. We emailed your dealership and relayed what happened but did not hear back. I was a little alarmed that if there was a problem that someone from the dealership did not call us. Obviously, our phone number came from you because they knew we had been into your dealership. ??????

I was met when I pulled in, he explained what services would be performed and about how long it would take. In an hour it was ready. The charge was exactly what it was projected to be when I set the appointment. That is outstanding!

What a great surprise to learn that the first oil change on your new Hyundai purchase is at no charge! Thanks Fox Hyundai, see you in 3 months or 3,000 miles, which ever comes first!

Service is always spot on and really fast and affordable.

They do a good job & always try to make you comfortable while waiting!

It is an intermittent issue, but after replacing a part and it still acts up, its time to test repair more than once.

None

This is the first time I’ve had to wait so long

Colleen was super helpful in getting me a loaner vehicle with very short notice. The car was done before anticipated, and all was good.

Once again Colleen did not disappoint with delivering great service and Tyler was provided a thorough report on the health of my Tucson. It always feels great to know that I will be well taken care of!

Thank you for such great service

Service was as expected. Loaner was provided when it needed to take until the next day. Loaner was delivered to my place of business because I had gotten a shuttle ride after dropping off the car.