Reviews
SS
Shari S.
Grandville, MI
2013 Hyundai Elantra
Verified
Overall great service team
I always have a good experience here. People are great.
Recommended
JW
Jason W.
Caledonia, MI
2017 Hyundai Tucson
Verified
They're Rockstars!
I gave an Advisor the opportunity for a perfect survey and the Advisor writes it up for someone else. Insanity!
Recommended
Verified Customer
Ada, MI
2017 Hyundai Azera
Verified
Good service
Good quick service. Pleasant place to do business .
Recommended
BK
Barbara K.
Caledonia, MI
2013 Hyundai Elantra
Verified
Great Service
Took my vehicle in because of low tire pressure. Very happy with the service.
Recommended
ML
Michael L.
Caledonia, MI
2013 Hyundai Santa Fe
Verified
Colleen
Colleen is the best we’ve ever worked with in the service department.
Recommended
SS
Sharon S.
Reed City, MI
2013 Hyundai Sonata
Verified
Everyone is extremely curtious
Work was done to correct a problem caused by previous work done by the service department. They acknowledge the error and corrected it at no cost to me. I think that was extremely responsible.
Recommended
RH
Richard H.
Grand Rapids, MI
2015 Hyundai Genesis
Verified
no comment at this time
no recommendation at this time
Recommended
RT
Rochelle T.
Grand Rapids, MI
2016 Hyundai Tucson
Verified
No review
No review
Recommended
MATT B. from Fox Hyundai responded on 06/14/2018
Rochelle we are very sorry we were so busy that day that there were several cars ahead of you. We appreciate your business and will try to do better next time.Â
MD
Michael D.
Grand Ledge, MI
2017 Hyundai Sonata
Verified
Great service
They go above and beyond to assist you
Recommended
Verified Customer
Caledonia, MI
2015 Hyundai Santa Fe S
Verified
Friendly service quick and efficient
Same as above’
Recommended
Verified Customer
Grand Rapids, MI
2017 Hyundai Santa Fe S
Verified
Extra products pushed on customers
Pushing extra products that are not necessarily needed is extremely disrespectful and unprofessional.
MATT B. from Fox Hyundai responded on 06/13/2018
Our sincere appologies for the misunderstanding. Please allow us to make it up to you. If you could please call Matt Babcock to arrange a satisfactory resolution at 616-942-5000
Verified Customer
Saranac, MI
2011 Hyundai Sonata
Verified
Grease and Oil Change
Friendly and very efficient staff
Recommended
Verified Customer
Grand Rapids, MI
2011 Hyundai Sonata
Verified
Great Service
Job well done. It did take longer than expected for the oil change but I came at a busy time without an appointment.
Recommended
EZ
Evan Z.
Grandville, MI
2011 Hyundai Sonata
Verified
100k service
I take good care of my car and thought to have proactive maintenance service done. However, technician noted everything I thought to replace at this time is not recommended or seen for wear to be replaced. That takes a lot of honesty and morale by a technician, who can be compensated by the job, not to agree with a service initiated by the customer.
Recommended
RM
Richard M.
Sparta, MI
2018 Hyundai Elantra
Verified
Yes
Couscous , prompting, Jen was great
Recommended
Verified Customer
Wyoming, MI
2006 Hyundai Tucson
Verified
great service
I have always been happy with the service here. I just live the other end of the city to go here all the time.
Recommended
Verified Customer
Lowell, MI
2016 Hyundai Elantra
Verified
Excellent service
Prompt, service, well done. Great staff, comfortable facilities.
Recommended
ID
Ingrid D.
Grand Rapids, MI
2014 Hyundai Tucson
Verified
Great service
Great place to get work done on your car. ( friendly, knowledgeable employees and reasonable repair rates...)
Thanks Colleen! ( Service rep.)
Thanks Colleen! ( Service rep.)
Recommended
DG
Dirk G.
Grand Rapids, MI
2017 Hyundai Sonata
Verified
Fine
I don't want to write a review
Recommended
CG
Christine G.
Grand Rapids, MI
2009 Hyundai Sonata
Verified
Great service
Again great service Colleen is the best
Recommended