Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

540 Reviews

100% Would Recommend
Latest Review 8 months ago

Reviews


BW
Brian W.
Massachusetts
Ford Taurus
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09/22/2017 Category: Service
Brian said he was very pleased and satisfied with the service he received.
This review was collected via phone interview by Customer Research Inc.

DA
Dan A.
Massachusetts
Acura RL
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09/18/2017 Category: Service
Dan said Frank and everyone else have been very friendly. The staff provide good service and they're very professional. They have good prices. They're very convenient and Frank is willing to give him rides.
This review was collected via phone interview by Customer Research Inc.

HS
Hannah S.
Massachusetts
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
Hannah said this business was great and easy to work with. They got her vehicle in right away.
This review was collected via phone interview by Customer Research Inc.

JP
jay p.
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2017
Prompt Service
These guys do what you need them to do when you need them to do it. They are very honest and flexible.

DP
Dan P.
Natick, MA
Suzuki Forenza
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Dan said this business had quick service.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Massachusetts
Acura TSX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Robert said the staff was very accommodating and they charged good prices.
This review was collected via phone interview by Customer Research Inc.

KM
Ken M.
Massachusetts
GMC Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Ken said the service from this business was prompt and good.
This review was collected via phone interview by Customer Research Inc.

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paulette n.
Waltham, MA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2017
great
they are fast friendly and good..

MD
michael D.
Natick, MA
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017
fixing strange noises & shift lock outs
With the Boss on vacation, Kevin was able to work his magic and take care of me and as always when dealing with Franks Auto for the last 25 years plus, Top Notch!!

NK
Nancy K.
Natick, MA
Honda CR-V
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08/24/2017
When I call with a problem I bring ny car in and they take care of me like I am the only customer so awesome
Frank and Kevin always treat me like I am so special and the tend to my car right away when I go there the are so great to deal with 😊

ES
Ed S.
Natick, MA
Ford Expedition EL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017
GREAT service
They did the work timely at a very fair price and the vehicle was left clean

BB
buz b.
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2017
Prompt, accurate repair
It's simple. You bring your car in to the shop. You tell them the symptoms (or what maintenance you want). They fix or do it. That's that.

TB
ted b.
Ford Explorer
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08/20/2017
Personalized Service
Frank and Kevin have keep our family rolling for over 10 years, and always bring a common sense approach to service / repairs. Complete trust!

CL
Cathy L.
Natick, MA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2017 Category: Service
Cathy said the business is quick, and they could find the problem when no one else could. They have a reasonable price.
This review was collected via phone interview by Customer Research Inc.

AS
Abe S.
Watertown, MA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Abe said he has used this business for years and the service is good.
This review was collected via phone interview by Customer Research Inc.

TS
Timothy S.
Wayland, MA
Ford F-150
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08/06/2017
Professional and caring
This Friday my 2013 ford truck would not start. I called and Kevin said to bring it in. I called triple A and and had it to Franks by 12:30. Three o'clock they call me to tell me the truck was ready.
Two and a half hours later I had a new starter and my truck and the price was unbelievable.
Thanks

KK
Ketura K.
Massachusetts
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2017 Category: Service
Ketura said this business was honest, quick and they did exactly what they said they were going to do. They are a very good business and she is happy.
This review was collected via phone interview by Customer Research Inc.

BS
Bryan S.
Massachusetts
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2017 Category: Service
Bryan said the employees were very helpful in finding what was wrong with his vehicle and providing the necessary referral.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
Natick, MA
Ford Pickup
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07/30/2017
Frank and Kevin are the best!
These guys know cars. They gave me a honest opinion and saved me money. All the work he did for me only charged me the cost of inspection sticker. Any other mechanic would have ripped me off. If you want honest dependable service go to these guys !

AS
Ana S.
Natick, MA
Mazda CX-5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017
They are very friendly and kind
I can and make an appt quickly no need to wait weeks for it.

Displaying Review 1 - 20 of 540 in total