Frank's Automotive & Collision


Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

540 Reviews

94% Would Recommend
Latest Review 2 days ago
LUCAS L. on 02/17/2018
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"Quick, clean, friendly"
Quick and professional. No problems with them at all. Will be going back when services needed.
Vehicle: GMC Acadia
Service Date: 02/16/2018
Review Created: 02/17/2018 08:47 AM
MARIO S. on 02/15/2018
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"Professional customer service. Service managers only make suggestion and do not pressure customer to obtain unnecessary service."
Talking to customers with respect is paramount of which at Franks Automotive is well done.
Vehicle: Hyundai Sonata
Service Date: 02/15/2018
Review Created: 02/15/2018 08:43 PM
Edward F. on 02/14/2018
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Spoke with Cynthia. She said the service was done in a timely manner. The staff was polite and did a good job.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/12/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Derek S. on 02/14/2018
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Derek said he goes to this facility all the time and he's always treated well.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 02/13/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Jack S. on 02/12/2018
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Jack said the service was top notch and he had no complaints.
Vehicle: Honda CR-V
Category: Service
Service Date: 01/19/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
John/Jennifer M. on 02/10/2018
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"Polite"
Very polite and fast service.
Vehicle: Mazda CX-9
Service Date: 02/07/2018
Review Created: 02/10/2018 08:37 AM
Richard S. on 02/10/2018
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Richard said the service was good and the mechanics did a great job explaining everything.
Vehicle: Ford F-150
Category: Service
Service Date: 02/09/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Gerald h. on 02/09/2018
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Spoke with Holly. She said she always likes her service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 02/07/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Dillon D. on 02/09/2018
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Spoke with Lori. She said the business took care of everything she needed.
Vehicle: Jeep Liberty
Category: Service
Service Date: 02/08/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Avery H. on 02/06/2018
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Avery said everything was fast. The staff were really friendly, informative, and they got the job done right.
Vehicle: Buick Lucerne
Category: Service
Service Date: 01/24/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Jesse Y. on 02/06/2018
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Jesse said he did not have any problems with the business.
Vehicle: Lexus RX 400h
Category: Service
Service Date: 02/05/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Karen S. on 01/30/2018
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"Good quality work"
Quick reliable service and customer care highly recommended.
Vehicle: Chevrolet Tahoe
Service Date: 01/30/2018
Review Created: 01/30/2018 09:51 PM
Julie N. on 01/24/2018
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"Fast, friendly service!"
Frank's is great! George S. thoroughly explained the issues and what needed to be done. The service was fast, too - l brought my car in and it was ready the next day. They also gave me a ride from/back to the center! I will definitely take my car there again. :)
Vehicle: INFINITI G35 Coupe
Service Date: 01/23/2018
Review Created: 01/24/2018 03:55 PM
Ravish S. on 01/18/2018
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Ravish said he got almost everything he wanted. It's running well, and it was a good experience.
Vehicle: Hyundai XG350
Category: Service
Service Date: 01/12/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
KENT A. on 01/13/2018
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"Has good reputation, knowledgable staff."
Pickup dropped off for annual inspection. Check engine light had come on, and needed that cleared up. Service done promptly and I was kept abreast of the items that needed to be repaired or replaced.
Vehicle: Chevrolet Pickup
Service Date: 01/12/2018
Review Created: 01/13/2018 03:37 PM
Eric C. on 01/12/2018
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Eric said the price quoted was a little bit higher than expected.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 01/11/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Dorothy S. on 01/11/2018
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Dorothy said the business has been very good to her. They did not take advantage of her. They showed care and concern when she was injured.
Vehicle: Saturn Ion
Category: Service
Service Date: 01/09/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Josh B. on 01/10/2018
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Josh said after having work done at Discount Tire, they recommended he go to this business for additional work, but neglected to notify this business. When he got to this business, they were not ready for him, so he had to go back the next day. Otherwise, everything was fine.
Vehicle: Toyota Tundra 2WD Truck
Category: Service
Service Date: 12/28/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Rebecca L. on 01/08/2018
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Rebecca said it was very quick.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 01/05/2018
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Cory R. on 01/05/2018
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Cory said the services provided by this business were reasonably priced. The staff did a great job, were very professional and quick. He is completely satisfied.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 12/22/2017
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 540 in total