96% Would Recommend
Latest Review 2 days ago
Review for Frank's Automotive
Luis G. on 03/20/2014
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Luis said after he dropped off the vehicle, the person at the front desk told him they would give him a call before they started the work. He did not receive a call. He called the business himself to check on the vehicle and was told by the same person he would go check on it and call him right back, but he never received the call. He called back the third time and was told it was ready, but upon arrival he was told it was not ready and to come back. When he picked up his vehicle, nothing was explained. He would not recommend this business due to this experience.
Vehicle: Mercury Tracer
Category: Service
Service Date: 03/18/2014
Review Created: 03/20/2014
This review was collected via phone interview by Customer Research Inc.