Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

617 Reviews

98% Would Recommend
Latest Review 10 days ago

Reviews


RL
Ronnie L.
West, TX
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Ronnie said the business was professional, honest, and easy to work with.
This review was collected via phone interview by Customer Research Inc.

LP
Lynn P.
Waco, TX
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Spoke with Chris. He said everything was like clockwork. The staff did exactly as he scheduled.
This review was collected via phone interview by Customer Research Inc.

AG
ALLEN G.
Hewitt, TX
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Best customer service
I took my vehicle in to have transmission fluid exchange and motor oil change. Was told by service department that it should be done by 5pm. At 5 minutes til 5pm was called by service department and that vehicle was ready. Excellent job guys.

DK
Daryl K.
Purdon, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Daryl said the employees did an excellent job. The employees got him in, figured out what the problem was, and used a simple procedure to fix it. They could have taken advantage of him, but they didn't.
This review was collected via phone interview by Customer Research Inc.

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Joseph E.
Woodway, TX
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Joseph said the staff got him in quickly, they diagnosed the problem and took care of the issue.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Woodway, TX
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Reliable service
Quick, friendly and quality service

JS
JUSTIN S.
Woodway, TX
Ford F-150
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/08/2018
Struggling on oil changes
Was told to bring my truck in for oil change at 10am...didn't receive a call back, I had to call them and finally got the truck back at 230pm. 4.5 hrs for a standard oil change is terrible, communication is lacking too on updates as to why an oil change takes that long. Friendly people, just crazy slow

AS
AMAN S.
Woodway, TX
Audi Q7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Ecxellent customer service and Extremely Honest
I’ve always loved going back to Freddie Kish for all my auto care needs. The staff is extremely friendly and delivers excellent customer service. They do their work with due diligence and are extremely honest. I recommend them without any reservations.

Verified Customer
Lorena, TX
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Best of the Best
Freddy’s is consistently honest, fast, thorough and the staff is so freidndly. No matter if it’s major or minor repairs you’re going to get the best service in Waco.

PI
Pedro I.
Waco, TX
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Pedro said the business did a good job and he likes that the mechanic goes over every thing before he does the work.
This review was collected via phone interview by Customer Research Inc.

RH
Richard H.
Waco, TX
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Richard said the staff are always good.
This review was collected via phone interview by Customer Research Inc.

JS
Jay S.
Justin, TX
Chevrolet Colorado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2018 Category: Service
Jay said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EH
Ervin H.
Clifton, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Ervin said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

KL
Kevin L.
Woodway, TX
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Kevin said everything went fine during the service but the light for his tire pressure gauge is still on. The staff did a good job.
This review was collected via phone interview by Customer Research Inc.

CT
Charlie T.
Hewitt, TX
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Charlie said the staff were accommodating and quick.
This review was collected via phone interview by Customer Research Inc.

CW
Corey W.
Valley Mills, TX
Ram 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Corey said the staff got him right in. Everyone was good and friendly.
This review was collected via phone interview by Customer Research Inc.

CK
Cecil K.
Waco, TX
Lexus SC 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Cecil said the mechanic took care of the problem right away. He was only charged half the price that the Lexus dealership would have charged him and he was able to sit in a clean facility. The staff was very polite and very attentive.
This review was collected via phone interview by Customer Research Inc.

LD
Linda D.
Lorena, TX
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Linda said she is always happy with this business. They are friendly and do what they are supposed to do. They are always conscious of things that need to be done or not done.
This review was collected via phone interview by Customer Research Inc.

CH
CHRIS H.
Hewitt, TX
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018
Great
Josh is the bomb. Took care of me, got me in and out quickly in the middle of the afternoon on a MONDAY! Exceptional. Recommend!

BT
Bradley T.
Hewitt, TX
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Bradley said the staff did good work. He's had minimal issues with this business, and when they were made aware of the issue, they righted the problem immediately and took care of it.
This review was collected via phone interview by Customer Research Inc.