Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

4420 Reviews

ReScore Reviews™ (70)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7
Original
Overall Rating 2.1/5Overall Rating 2.1/5rating 2.1rating 2.1rating 2.1
95% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


NS
Neil S.
Eatontown, NJ
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Survey
Great service

AP
Anna P.
Monroe Township, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Dealt with freehold Hyundai for years. Satisfied customer.
Courteous and professional. Very satisfied with service.

Verified Customer
Freehold, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Quick service
The oil change and complimentary car wash took less than an hour to complete.

Verified Customer
Freehold, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Freehold Hyundai Service Center
The reps in the service center are helpful and explain anything you ask of them.

Verified Customer
Hightstown, NJ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Review of Last service
They found any outstanding issues along with scheduled maintenance and got it done in timely fashion.

GB
Gary B.
Monroe Township, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Surprisingly Satisfying
From the moment i drove up and the service door opened and I was met by the service manager who directed me to a great cup of coffee and comfortable seats. 30 minutes later my car was finished,washed and I was on my way. Great service people with personality vey enjoyable experience

IW
Irwin W.
Englishtown, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
good customer care
Your "host" performed exceptionally well and I was pleasantry surprised to get the car back washed and cleaned. Thank you.

Verified Customer
Monroe Township, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Nice and quick service
Service representatives are accommodating and helpful.
Jeff H., Service Director from Freehold Hyundai responded on 12/18/2018

That's great to hear, thank you for your support.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

SL
Sabrina L.
Englishtown, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
very friendly customer care
fast and friendly service.
Jeff H., Service Director from Freehold Hyundai responded on 12/18/2018

Great to hear that, thank you for your support.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Verified Customer
Monroe Township, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Great Service
Excellent
Jeff H., Service Director from Freehold Hyundai responded on 12/18/2018

Thank you so much for your support, we appreciate it.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

EC
Elizabeth C.
Monroe Township, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
The employees
Your employees listen to customers and answer questions without making a person feel rushed.
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 12/17/2018

glad to hear it! thank you for your kind response


JB
Jack B.
Freehold, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/15/2018 Category: Service
Service
Not acceptable
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 12/17/2018

we will reach out today


CD
Carol D.
Freehold, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
service trip
My service experience was perfect!! From the moment I arrived until my service adviser Giuseppe collected me for the consult, everything went smoothly. When I made the appointment I had asked to have new windshield wipers installed so I would not forget to ask when the time came. There was no need to worry, everything was documented and I never had to say a thing. Shout out to Giuseppe and the rest!! Merry Christmas. Carol D
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 12/17/2018

always happy to hear it! and merry christmas to you as well


IJ
Ivan J.
Hightstown, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Exceptional Service
The whole staff are unbelievable kind and generously helpful
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 12/17/2018

thank you for your kind words,we appreciate it!


SV
Sarah V.
Englishtown, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
WELL ORGANIZED
REPAIRS MANAGER AND PERSONNEL VERY COURTEOUS AND INFORMATIVE. HASSLE FREE AND FRIENDLY
WORK DONE IN RECORD TIME. THANKS
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 12/17/2018

thank you for your great review! we appreciate it


Verified Customer
Freehold, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
OIL CHANGE
WORK WAS DONE QUICKLY
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 12/17/2018

glad we were able to accomodate you,thank you for your support


TR
Thomas R.
Monroe Township, NJ
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Freehold Hyundai Service Dept.
Car was taken for service as soon as I got there. Service writer was professional and cordial and didn't try to sell me on other services I don't need yet.
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 12/17/2018

always happy to hear it,thank you for your kind response


Verified Customer
Parlin, NJ
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Freehold Hyundai
They knew exactly what maintenance I needed and took care of the problem. They are All - Always kind and courageous.
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 12/17/2018

glad to hear it,thank you for your kind review


BD
Brian D.
Matawan, NJ
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Best Qualified dealership sales and especially the service Dept
Freehold Hyundai goes the extra step to make sure things are O K
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 12/17/2018

thank you for your support,we appreciate it


RB
Richard B.
New Brunswick, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Professional staff and fast service
I've been to this dealer on several occasions to have my Sonata serviced and to have recalls addressed. The service is always quick (less than the projected time) and the service manager is quick to update me on the status of my car. I would recommend Freehold Hyundai to anyone looking to purchase or service their Hyundai.
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 12/17/2018

thank you for your kind review we appreciate it