Reviews
Verified Customer
West Windsor Township, NJ
2017 Hyundai Elantra
Verified Customer
Excellent customer service in Service Department
Account Manager Peter was very attentive and thorough. Service completed in good time.
Recommended
KM
Kim M.
Jackson, NJ
2019 Hyundai Tucson
Verified Customer
First oil change for my Tucson
Service center is professionally run. I was kept well informed of the service status and did not feel pressured to have any other service done that I did not want at the time.
Recommended
KN
Kenneth N.
Old Bridge, NJ
2016 Hyundai Tucson
Verified Customer
On time, explained process
Very pleased
Recommended
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 04/24/2019
thank you for your kind feedback,we appreciate it
SC
Sarah C.
Monroe Township, NJ
2016 Hyundai Elantra
Verified Customer
Great service
The service was prompt and pleasant.
Recommended
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 04/24/2019
always happy to hear it! thank you for your kind feedback and support
RO
Robert O.
Colts Neck, NJ
2015 Hyundai Santa Fe
Verified Customer
not so great
engine light on, sold me spark plugs for 600 bucks (mostly labor) , engine light back on, still misfiring. I never bring my car to a dealer cause I know upselling you services is their bread and butter, but I figured its a warranty issue, but I still fell prey. Of course w/ 90k miles it was a "needed service". I've driven various makes/models of cars north of 200k and never replaced spark plugs....but they got me. going back for second visit when I have time (which I don't) wish me luck. will update review when rectified I will reluctantly recommend cause people are nice and do seem to care...
Recommended
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 04/24/2019
we will reach out
WW
William W.
Monroe Township, NJ
2017 Hyundai Santa Fe
Verified Customer
Excellent Service
Efficient Service, Professionalism of Representative I dealt with, time was within limit promised, work done well
Recommended
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 04/24/2019
glad to hear it! thank you for your support
FC
Frederick C.
Ocean Grove, NJ
2019 Hyundai Elantra
Verified Customer
Helpful staff
All good
Recommended
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 04/24/2019
thank you for your kind review,we appreciate it
IK
Ira K.
Marlboro, NJ
2019 Hyundai Sonata
Verified Customer
Hyundai Service Sets the Bar
There is nothing better than a business honoring appointments. Everyone is friendly and greets you. All work is done as requested. Suggestions are made for various services. And the car comes back services and washed in a reasonable amount of time.
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 04/23/2019
Thank you so much for that feedback and your continued support, it is very much appreciated................
Jeff HnatiukService Director
Freehold Hyundai
732-625-1200
DD
Donna D.
Jackson, NJ
2016 Hyundai Santa Fe S
Verified Customer
always easy and efficient
Always easy and efficient. I couldn't believe how quickly the work was done.
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 04/23/2019
Great to hear, thank you for your support............ that's the goal
Jeff HnatiukService Director
Freehold Hyundai
732-625-1200
PR
Percival R.
Howell, NJ
2015 Hyundai Genesis Co
Verified Customer
Good Quality Service
Great service and friendly staff
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 04/23/2019
Great to hear, thank you for your support............
Jeff HnatiukService Director
Freehold Hyundai
732-625-1200
MS
Matthew S.
Bayville, NJ
2018 Hyundai Ioniq Hybr
Verified Customer
good service
good service honest people
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 04/22/2019
Great to hear, thank you very much... we appreciate your feedback and support.
Jeff HnatiukService Director
Freehold Hyundai
732-625-1200
LB
Lisa B.
Jackson, NJ
2014 Hyundai Elantra
Verified Customer
Tire problem
I rolled in with a leaking tire and no appointment. They put on my spare, I went to work while new tires were ordered. After work I went and new tires were put on. Easy day!
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 04/20/2019
Great when things work out, thank you for your support and feedback.
Jeff HnatiukService Director
Freehold Hyundai
732-625-1200
Verified Customer
Jackson, NJ
2017 Hyundai Sonata
Verified Customer
Everyone is very nice
Excellent
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 04/20/2019
Thank you very much for your feedback and support.
Jeff HnatiukService Director
Freehold Hyundai
732-625-1200
MV
Marisol V.
Howell, NJ
2018 Hyundai Sonata
Verified Customer
Satisfied customer Mrzmvp
Service and timing was great...
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 04/20/2019
All great to hear, we thank you for your feedback and support.
Jeff HnatiukService Director
Freehold Hyundai
732-625-1200
Verified Customer
Jackson, NJ
2018 Hyundai Tucson
Verified Customer
Initial Service
Recently completed my first service visit with Freehold Hyundai. The service was done quickly and professionally.
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 04/20/2019
Thank you for your feedback and support, it's appreciated.
Jeff HnatiukService Director
Freehold Hyundai
732-625-1200
AG
Alfred G.
South Amboy, NJ
2016 Hyundai Genesis
Verified Customer
Can’t be trusted
I feel I can’t trust this dealership anymore and I will not be using them in the future for my oil changes and tire rotations.
Jeff H., Service Director from Freehold Hyundai responded on 04/20/2019
Thank you for your feedback and i obviously apologize. My plan will be to look into this on Monday to best determine if there was intent, miscomunication or other on our side. I will reach out to discuss after i look into it.
Again i sincerely apologize and will reach out to you.
Service Director
Freehold Hyundai
732-625-1200
MT
Martin T.
Howell, NJ
2013 Hyundai Sonata
Verified Customer
Fast service
Came in for recall notice. Percy took care of me. The whole process from check in to check out was less than an hour. Expected at least 2 hours.
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 04/20/2019
Great to hear that, thank you for your support.
Jeff HnatiukService Director
Freehold Hyundai
732-625-1200
MS
Michael S.
Jackson, NJ
2018 Hyundai Kona
Verified Customer
service
clean and quick
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 04/20/2019
That's the goals, thank you for your feedback and support.
Jeff HnatiukService Director
Freehold Hyundai
732-625-1200
Verified Customer
Monroe Township, NJ
2017 Hyundai Sonata
Verified Customer
service
friendly and fast
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 04/19/2019
Thank you very much for your support...
Jeff HnatiukService Director
Freehold Hyundai
732-625-1200
SS
Salvatore S.
Jackson, NJ
2017 Hyundai Santa Fe S
Verified Customer
great
great
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 04/19/2019
Great to hear, thank you very much and we appreciate your business..................
Jeff HnatiukService Director
Freehold Hyundai
732-625-1200