Freehold Hyundai

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732-625-1200
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Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

4168 Reviews

5 star
84%
4 star
8%
3 star
3%
2 star
1%
1 star
1%

ReScore Reviews™ (64)

ReScore
Overall Rating 4.6875006/5Overall Rating 4.6875006/5Overall Rating 4.6875006/5Overall Rating 4.6875006/5rating 4.6875006
Original
Overall Rating 2.0625/5Overall Rating 2.0625/5rating 2.0625rating 2.0625rating 2.0625
95% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews

AV
Anthony V.
Englishtown, NJ
2016 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Everyone was helpful and professional
Service was kind enough to get me in on short notice
THANK YOU
Recommended
Verified Customer
Lakewood, NJ
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
great
great
Recommended
Verified Customer
Englishtown, NJ
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Friendly, good service; prompt
Everything was great!
Recommended
RF
Robert F.
Englishtown, NJ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Fast
Easy
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 10/23/2018

Great to hear, thank you for your support.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
RC
Robert C.
Fort Lauderdale, FL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Freehold Hyundai is the best
They do a great job with service. The waiting area is clean and has tvs with internet capabilities and wifi. I always come here for service even though I live a fairly long distance away and another Hyundai is closer.
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 10/23/2018

Thank you so much for your support, it's appreciated.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
SK
Steven K.
Englishtown, NJ
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Friendly staff and keeps you updated
Great service
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 10/22/2018

thank you so much for your support and feedback. we appreciate your business........

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
PC
Pasquale C.
Lakehurst, NJ
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
Amazing
They’re always the best here at Freehold hyundai! Special thanks to Giuseppe!
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 10/22/2018

great to hear, appreciate your support and business.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
Verified Customer
Englishtown, NJ
2016 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/21/2018 Category: Service
It’s just ok. No big deal..
Just okay
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 10/22/2018

we will reach out today

TH
Trellis H.
Whiting, NJ
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/21/2018 Category: Service
FAST SERVICE
PRETTY GOOD NO COMPLAINTS
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 10/22/2018

thank you for your feedback. we are so sorry that we failed to provide a five star level of service. we however look forward to improving on your next visit and earning that five star rating.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
Verified Customer
Old Bridge, NJ
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
routine service maintenance
great job!
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 10/22/2018

thank you so much for your support and feedback. we appreciate your business........

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
Verified Customer
Old Bridge Township, NJ
2012 Hyundai Santa Fe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/20/2018 Category: Service
No answers
Everybody need second chance
Recommended
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 10/22/2018

we will reach out asap

AB
Adam B.
Freehold, NJ
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Great service
Great service-Courtesy and professionalism.
Nick and Percy are terrific!
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 10/22/2018

that's great, thank you for your support.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
BT
Beth T.
Englishtown, NJ
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Service review
My car and I are always treated well. The service advisor greets me promptly and my car is ready in a timely fashion. I also appreciate that they wash my car afterward.
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 10/22/2018

that's our goal and we appreciate your support/feedbacka and business.........

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
Verified Customer
Hightstown, NJ
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Service
Service was timely
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 10/22/2018

thank you so much for your support and feedback. we appreciate your business........

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
AL
Amanda L.
Howell, NJ
2018 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/19/2018 Category: Service
N/A
I’ve never really had a great experience here. I appreciate free oil changes for a year but if I need to wait I’ve over and hour for one with zero updates I’d rather pay money for one and get it done in under 20 minutes.
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 10/22/2018

we will reach out asap

JU
Juan U.
Jackson, NJ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Kind and timely service
This department went out of Thier way to accommodate my needs and make sure I was in and out as I had to get to work. I always feel my needs are heard and taken care of. Thanks.
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 10/22/2018

that's great to hear, thank yiou for your support.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
GG
Gerard G.
Neptune, NJ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
All Good!
All Good!
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 10/22/2018

thank you so much for your support and feedback. we appreciate your business........

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
BW
Brian W.
Old Bridge, NJ
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Great service
Quick and reliable service
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 10/22/2018

thank you so much for your support and feedback. we appreciate your business........

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
CP
Carol P.
Jackson, NJ
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Great Job 👍🏼
Fast service and no high pressure sales pitch. I pulled in, staff was on me immediately. Got checked in right away. And I was called before I could finish my breakfast at the diner!
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 10/19/2018

That's our goal and we appreciate the recognition and support, thank you.........................

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
Verified Customer
Hightstown, NJ
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Great experience
I was well informed of what was to be done with my car, was given a time estimate for the wait and it was done when they said it would be
Recommended
Jeff H., Service Director from Freehold Hyundai responded on 10/19/2018

thank you for your support, it's appreciated.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200