Freehold Hyundai

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732-625-1200
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Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77
4.8

( 5541 Reviews )

5 star
85%
4 star
8%
3 star
3%
2 star
1%
1 star
1%

ReScore Reviews™ (95)

ReScore
Overall Rating 4.7578974/5Overall Rating 4.7578974/5Overall Rating 4.7578974/5Overall Rating 4.7578974/5rating 4.7578974
Original
Overall Rating 2.15789/5Overall Rating 2.15789/5rating 2.15789rating 2.15789rating 2.15789
95% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews

HY
Harold Y.
Whiting, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
excellent
had no problems
Recommended
AC
Anthony C.
Englishtown, NJ
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Customer service customer service
Friendly individuals and customer care
Recommended
Verified Customer
Monroe Township, NJ
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Great Job
Best experience yet in a service department.
Recommended
Verified Customer
Monroe Township, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Recent Service
My service at the Freehold service department was very smooth and convenient. Great job!
Recommended
JP
Janine P.
Jackson, NJ
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Good Experience and Friendly Staff
Great customer service. I took my car in for the 15,000 mile service and waited for my car. They had it done in the 1 1/2 hours they said they would.
Recommended
Verified Customer
Parlin, NJ
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Another satisfied customer
A+ services
Recommended
AB
Adam B.
Freehold, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2019 Category: Service
Great service!
Great service!
Recommended
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 11/18/2019

thank you!

Verified Customer
South Amboy, NJ
2013 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2019 Category: Service
GOOD SERVICE
HYUNDAI HAS TIMELY SERVICE AND GOOD SERVICE REPS
Recommended
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 11/18/2019

we apologize for not delivering a five star visit,hopefully next time around

HB
Herbert B.
Howell, NJ
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019
Lease of New Sonata
This was an excellent experience, We were assisted by Brandon Helicher who was extremely helpful & professional. He was an absolute pleasure to deal with. He got us a very competitive price. We highly recommend him & the dealership.
Recommended
Verified Customer
Jackson, NJ
2013 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2019 Category: Service
Hyundai recall.
Great service helped me get in and out in a timely manner
Recommended
Jeffrey H., Service Director from Freehold Hyundai responded on 11/16/2019

thank you for the feedback and we apologize for not reaching our goal of providing a five star worthy feedback experience. we will look forward to improving on your next visit and hopefully earning your five star support.



Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
DC
Daniel C.
Parlin, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Great service
Great service
Recommended
LC
Lynn C.
Englishtown, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Everyone is so nice
Ditto
Recommended
RW
Roseanne W.
Monroe Township, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
The service
Great place, no waiting right in.
Recommended
Jeffrey H., Service Director from Freehold Hyundai responded on 11/16/2019

Great to hear, that's the goal. Thank you so much for your support, it's very much appreciated.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
Verified Customer
Monroe Township, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
excellent service personnel
peter was the best!
Recommended
Jeffrey H., Service Director from Freehold Hyundai responded on 11/15/2019

Great to hear.Thank you so much for your support, it's very much appreciated.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
Verified Customer
Howell, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
greatest dealer ship around
always courteous and quick with the service csr I done in the time I am told
Recommended
Jeffrey H., Service Director from Freehold Hyundai responded on 11/15/2019

Great to hear.Thank you so much for your support, it's very much appreciated.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
BM
Bridget M.
Farmingdale, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Great Service
The people were very helpful and all of my services have been free during my first year. They were very quick to complete my required service. I always have a quick and pleasant experience with Hyundai!
Recommended
Jeffrey H., Service Director from Freehold Hyundai responded on 11/15/2019

Great to hear.Thank you so much for your support, it's very much appreciated.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
MM
Margaret M.
Howell, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Peg
Satisfied!
Recommended
Jeffrey H., Service Director from Freehold Hyundai responded on 11/15/2019

Great to hear.Thank you so much for your support, it's very much appreciated.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
Verified Customer
Marlboro, NJ
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Service Dept.
Pleasantly surprised at friendliness and helpfulness of my service team and advisor.
Recommended
Jeffrey H., Service Director from Freehold Hyundai responded on 11/15/2019

Great to hear.Thank you so much for your support, it's very much appreciated.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
DE
David E.
Staten Island, NY
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Great Service
Melissa and Scott and peter were all very helpful in getting my car fix in a very timely manner.
Recommended
Jeffrey H., Service Director from Freehold Hyundai responded on 11/15/2019

Great to hear.Thank you so much for your support, it's very much appreciated.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
Verified Customer
Sayreville, NJ
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
2019 Santa Fe
Came In for an issue with my battery. My service was excellent, and very convenient.
Recommended
Jeffrey H., Service Director from Freehold Hyundai responded on 11/15/2019

Thank you so much for your support, it's very much appreciated.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200