Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1432 Reviews

ReScore Reviews™ (25)

ReScore
Overall Rating 4.8399972/5Overall Rating 4.8399972/5Overall Rating 4.8399972/5Overall Rating 4.8399972/5rating 4.8399972
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
94% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


Verified Customer
Irving, TX
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Great and fast
Great job!
LARRY F. from Freeman Hyundai responded on 10/23/2018

Thank you!

Larry Friday
Service Manager
Freeman Hyundai Genesis
(972) 438-4801
lfriday@freemanauto.com

DC
Donald C.
Irving, TX
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Personnel are Professional Grade Plus.
Absolutely the best of everything.
LARRY F. from Freeman Hyundai responded on 10/23/2018

Thank you, Donald. Always a pleasure to serve you.

Larry Friday
Service Manager
Freeman Hyundai Genesis
(972) 438-4801
lfriday@freemanauto.com

HP
Hui P.
Lewisville, TX
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Service
Excellent
LARRY F. from Freeman Hyundai responded on 10/23/2018

Thank you!

Larry Friday
Service Manager
Freeman Hyundai Genesis
(972) 438-4801
lfriday@freemanauto.com

DP
David P.
Irving, TX
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Great job
Perfect service
LARRY F. from Freeman Hyundai responded on 10/23/2018

Thanks! We appreciate your business.

Larry Friday
Service Manager
Freeman Hyundai Genesis
(972) 438-4801
lfriday@freemanauto.com

SM
Samuel M.
Dallas, TX
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Customer-Driven Service
For Hyundai go here before you go anywhere else. They will get to the root issues and make speedy repairs if they are under warrantee or recall and wait for your approval if it's something else for easy quoting. Worth the extra time to see and could save you hundreds. Even gave me a loaner so I could get back to life! Thank you!
LARRY F. from Freeman Hyundai responded on 10/23/2018

Thank you for the great review! We appreciate your business and we look forward to serving you again.

Larry Friday
Service Manager
Freeman Hyundai Genesis
(972) 438-4801
lfriday@freemanauto.com

EY
Esther Y.
Flower Mound, TX
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
Recall
Made an appointment to have my car serviced for a recall. I was in and out in no time. As always, I was greeted by friendly staff and professional service.
LARRY F. from Freeman Hyundai responded on 10/22/2018

Thank you! We appreciate your business and we look forward to serving you again.

Larry Friday
Service Manager
Freeman Hyundai Genesis
(972) 438-4801
lfriday@freemanauto.com

Verified Customer
Arlington, TX
2013 Hyundai Elantra Co
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/21/2018 Category: Service
Service repair
Ridiculous repair pricing and addon extra charges f pi r service.
LARRY F. from Freeman Hyundai responded on 10/22/2018

Thank you for your review. I apologize we did not meet your expectations.

Larry Friday
Service Manager
Freeman Hyundai Genesis
(972) 438-4801
lfriday@freemanauto.com

LM
Lynn M.
Palm Springs, CA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Great guys
I always get excellent and personalized service from Ken ans Aaron.
LARRY F. from Freeman Hyundai responded on 10/22/2018

Thank you! We appreciate your business.

Larry Friday
Service Manager
Freeman Hyundai Genesis
(972) 438-4801
lfriday@freemanauto.com

JA
Jeffrey A.
Bedford, TX
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Hyundai Service Dept
They were quick and courteous. The only negative would be the absolutely horrible car wash, I’d rather not have it washed at all than to go through one that doesn’t wash the front/back or wheels. Kind of embarrassing...
LARRY F. from Freeman Hyundai responded on 10/20/2018

Thank you for your review. I apologize for the car wash. 

Larry Friday
Service Manager
Freeman Hyundai Genesis
(972) 438-4801
lfriday@freemanauto.com

AD
April D.
Cedar Hill, TX
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Fast service and GREAT lounge
My car had a nail in the tire and i drove up for service and it was fixed in about an hour, but what is really awesome is that they have a "quiet" lounge with desks and i got so much work done! i might have to come and just hang out even if my car doesn't need service! thanks
LARRY F. from Freeman Hyundai responded on 10/19/2018

Thank you for the great review! We appreciate your business and look forward to serving you again.

Larry Friday
Service Manager
Freeman Hyundai Genesis
(972) 438-4801
lfriday@freemanauto.com

SK
Soh K.
Flower Mound, TX
2017 Hyundai Elantra
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/18/2018 Category: Service
Service was not good at all
Freeman hyundai service in Irving Texas was terrible. The promise time was not accurate at all, the service they served was horrible. Even the service manager (Larry friday) had an attitude with me as an customer, my car had many problems whenever I received back, and went back to the shop a lease 3 times within a month. And also money was stolen.
LARRY F. from Freeman Hyundai responded on 10/19/2018

Thank you for your review. I apologize we did not meet your expectations.

Larry Friday
Service Manager
Freeman Hyundai Genesis
(972) 438-4801
lfriday@freemanauto.com

MG
Margaret G.
The Colony, TX
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018 Category: Service
Courtesy
Friendly
LARRY F. from Freeman Hyundai responded on 10/17/2018

Thank you! We appreciate your business.

Larry Friday
Service Manager
Freeman Hyundai Genesis
(972) 438-4801
lfriday@freemanauto.com

RH
Renate H.
Grand Prairie, TX
2007 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
I am impressed !
Came in to have Head Light Bulb replaced and for my State Inspection. I am impressed with the friendly, professional staff. I feel very comfortable at Freeman Hyundai in Irving. Great service and friendly people. Thank you.
LARRY F. from Freeman Hyundai responded on 10/17/2018

Thank you for the great review! We look forward to serving you again.

Larry Friday
Service Manager
Freeman Hyundai Genesis
(972) 438-4801
lfriday@freemanauto.com

MB
Mary B.
Irving, TX
2008 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Good service
Good customer service
LARRY F. from Freeman Hyundai responded on 10/17/2018

Thank you! 

Larry Friday
Service Manager
Freeman Hyundai Genesis
(972) 438-4801
lfriday@freemanauto.com

KK
Kevin K.
Irving, TX
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Iutstanding Service
Hyundai's Service Department is head and shoulders above the competition. Every time I bring our car into the shop, the Service Team is exemplary.
LARRY F. from Freeman Hyundai responded on 10/17/2018

Thanks for the great review! We appreciate your business and we look forward to serving you again.

Larry Friday
Service Manager
Freeman Hyundai Genesis
(972) 438-4801
lfriday@freemanauto.com

BS
Beth S.
Irving, TX
2008 Hyundai Entourage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
quick, friendly service
always professional and quick.. love the added courtesy vacuum when work is complete!
LARRY F. from Freeman Hyundai responded on 10/16/2018

Thanks! We appreciate your business.

Larry Friday
Service Manager
Freeman Hyundai Genesis
(972) 438-4801
lfriday@freemanauto.com

CC
Charles C.
Garland, TX
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Good Quick Oil Change
I like the quick service & the inspection provided, as I relaxed in the customer lounge. Thanks!
LARRY F. from Freeman Hyundai responded on 10/15/2018

Thank you! We look forward to serving you again.

Larry Friday
Service Manager
Freeman Hyundai Genesis
(972) 438-4801
lfriday@freemanauto.com

LG
Lana G.
Irving, TX
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Great people, great service!
Thank you for the great service! Being able to make an appointment and having the employees provide professional service with a smile make this dealership outstanding. What a wonderful way to do business!!
LARRY F. from Freeman Hyundai responded on 10/15/2018

Thanks for the great review! We appreciate your business and we look forward to serving you again.

Larry Friday
Service Manager
Freeman Hyundai Genesis
(972) 438-4801
lfriday@freemanauto.com

JC
John C.
Grapevine, TX
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Great Service
Quick service and pleasant waiting
LARRY F. from Freeman Hyundai responded on 10/15/2018

Thank you for your feedback. We appreciate your business and look forward to serving you again.

Larry Friday
Service Manager
Freeman Hyundai Genesis
(972) 438-4801
lfriday@freemanauto.com

MB
Mohammed B.
Irving, TX
2008 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Mohammed Babar
I am happy the way Hyundai handle the repair and no extra charges.
LARRY F. from Freeman Hyundai responded on 10/15/2018

Thank you! We appreciate your business.

Larry Friday
Service Manager
Freeman Hyundai Genesis
(972) 438-4801
lfriday@freemanauto.com