Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

614 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


JM
Jim M.
Gainesville, GA
Buick LeSabre
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05/24/2018 Category: Service
Jim said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MP
Mario P.
Suwanee, GA
Kia Sorento
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05/21/2018 Category: Service
Mario said the staff are good people and he trusts them.
This review was collected via phone interview by Customer Research Inc.

RD
Rod D.
Suwanee, GA
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Rod said the business is really good, and he trusts them . He suggests that they should keep up the good work.
This review was collected via phone interview by Customer Research Inc.

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KIRK A.
Buford, GA
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
Overall great experience
I used to use Firestone in Buford. Although they distinguished themselves a couple of years ago with service and competitive cost. The past couple of visits and then today's calls, they now appear to be like every other chain tires / service company and really seem not to care about service or price.

So refreshingly, today's oil change an AC Service we're both service-oriented and reasonably priced. I hope you all keep it up.

JW
Jan W.
Suwanee, GA
Lincoln Navigator
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Jan said her experience is always good.
This review was collected via phone interview by Customer Research Inc.

JM
Jake M.
Georgia
Chevrolet S10 Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Spoke with Don. He said this business did a great job for him.. He is thankful for all the staff's hard work and honest dependable service.
This review was collected via phone interview by Customer Research Inc.

EJ
Ellen J.
Buford, GA
Lexus ES 330
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Ellen said she liked her service.
This review was collected via phone interview by Customer Research Inc.

AB
Austin B.
Duluth, GA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Great job as usual
These guys are great. Fast and and honest!

JW
Jake W.
Suwanee, GA
Buick Encore
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04/24/2018 Category: Service
Jake said the employees are great, especially Danny and his daughter. He is real appreciative of the business and the great people who work there.
This review was collected via phone interview by Customer Research Inc.

SN
Sierra N.
Suwanee, GA
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Great Family Business
I came in for the first time earlier today for an oil change. I was blown away by how friendly everyone was, and that they genuinely wanted to know how I was doing. I was then blown away for a second time, when the service was completed in under 45 minutes from start to finish. This is a wonderful family business, and I look forward to the next time I come in!
susan R. from Friendship Complete Automotive Care responded on 04/18/2018

We really appreicate you giving us a try, Sierra!  And, yes, we are genuinely interested in our customers.  We go by the golden rule here which is to treat others like we want to be treated!  We are glad you had a great experience and thank you for your kind review.  We look forward to seeing you again the next time!!
Susan & Danny Radford


AS
Ann S.
Suwanee, GA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Ann said the business did a great job and the mechanic is very honest. She really enjoys working with Skyler and Danny, because both of them are very nice and friendly. She's already recommended them.
This review was collected via phone interview by Customer Research Inc.
susan R. from Friendship Complete Automotive Care responded on 04/11/2018

Thank you, Ann, for your fantastic review!  This is exactly what we like to hear about our business.  This shows us that we are accomplishing what we strive to do every day.  Thank you for sharing your experience with everyone and your recommendations.
Susan & Danny Radford


RW
Ryan W.
Atlanta, GA
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Ryan said the service was easy and convenient.
This review was collected via phone interview by Customer Research Inc.
susan R. from Friendship Complete Automotive Care responded on 04/09/2018

We are glad that you had a good experience with us Ryan.  Thank you for letting othes know about our service.
Susan & Danny Radford


DC
Diana C.
Suwanee, GA
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Diana said the staff did a great job and the work was done promptly.
This review was collected via phone interview by Customer Research Inc.
susan R. from Friendship Complete Automotive Care responded on 04/09/2018

Thank you, Ms. Diana, for your nice review.  You know that we are always here to provide you with great service.  Plus, we love seeing your smiling face around here from time to time!
Susan & Danny Radford


JP
Joann P.
Buford, GA
INFINITI I35
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Joann said the staff did an oil change.
This review was collected via phone interview by Customer Research Inc.

BC
Barry C.
Suwanee, GA
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Barry said the business was able to get him in and out in a time that was convenient for his schedule.
This review was collected via phone interview by Customer Research Inc.
susan R. from Friendship Complete Automotive Care responded on 04/09/2018

Barry, we always try to be considerate of our customer's time and are happy that we were able to get you back on the road in a convenient time frame.  We really appreciate your business!
Susan & Danny Radford


JL
Josh L.
Suwanee, GA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Josh said the staff is helpful, they go above and beyond to help. They don't charge for stuff she doesn't need.
This review was collected via phone interview by Customer Research Inc.
susan R. from Friendship Complete Automotive Care responded on 04/09/2018

Thank you, Josh, for your kind review.  We are here to help you with your auto repair needs and will never sell something that doesn't need to be done.  Thank you for taking time to let others know about your experience with us.
Susan & Danny Radford


SB
Sandy B.
Suwanee, GA
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Sandy said they checked her vehicle out but she didn't have the work done because the vehicle was too old.
This review was collected via phone interview by Customer Research Inc.
susan R. from Friendship Complete Automotive Care responded on 04/09/2018

Thank you for your kind review Sandy.  We try our best to give our customers the information needed in order to make a decision about the repair of their vehicle.  Sometimes it's a tough decision to make between expensive repairs and just letting an older vehicle go.  We are glad that we could help you with this decision and look forward to servicing your next vehicle!
Susan & Danny Radford


BR
Ben R.
Saint Petersburg, FL
Toyota Corolla
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2018 Category: Service
Ben said that the service he received from the business was great and would recommend them for service.
This review was collected via phone interview by Customer Research Inc.
susan R. from Friendship Complete Automotive Care responded on 04/09/2018

Thank you, Ben, for your review.  We are glad that you had a great experience with us and that you will recommend our service.  However, we'd love to be able to earn that 5th star from you. Please let us know how we can provide better service next time so that we will be sure to meet all your needs.
Susan & Danny Radford


CP
Clara P.
Atlanta, GA
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Clara said the staff has great customer service and they are really quick.
This review was collected via phone interview by Customer Research Inc.

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Bobbie W.
Suwanee, GA
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Bobbie said the staff was friendly, honest and knowledgeable. They all gave her good advice.
This review was collected via phone interview by Customer Research Inc.
susan R. from Friendship Complete Automotive Care responded on 03/22/2018

We are always honest, and strive to be the friendliest repair shop in town, and are glad to hear that was your experience with us Bobbie!  Thank you for taking time to let others know about our business!
Susan & Danny Radford


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