Fuccillo Hyundai

Hello Carolann,

WOW! I honestly think that was one of the nicest things I have ever heard someone say about our dealership, thank you. I really am so very happy we provided you such amazing service. You deserve nothing less. Please let us know if you need anything in the future. Have a great evening!!

Margaret,

Thank you so much for taking the time to leave this excellent review!  We really appreciate your business, you could have chosen to tow it anywhere but you trusted us with your Hyundai. That speaks volumes! Please let us know what we can do for you in the future. Take Care!

Hello Harvie!

Thank you for responding to our survey with a 5 STAR score! We appreciate your business and we could not ask for a better review! I am so happy that the quality of service we provided has made you a loyal customer. That is a true compliment! We look forward to seeing you when your Hyundai requires attention. Have a great evening!

(518)374-9161 Ext. 2230

Hello Paul,

Thank you for the 4 STAR Rating. We appreciate you taking the time to evaluate our Service Departments performance. The comments you shared are a method for us to improve. I do apologize for the lack there of washer fluid in your vehicle. We would appreciate the opportunity to provide you 5 STAR service on your next visit. Please let us know what there is anything we can do for you in the future. Take Care!

Thank You For your  feedback , 

I will address the amenities of our customer waiting lounge and do apologize for any inconvenience this may of caused .

We will make sure we do anything to make your next service experience better again thank you for your service and trust 

Hello Edward!

Thank you for your kind words! We appreciate you taking the time to fill out our survey. We are happy to know you had a great experience with us and we'll be looking forward to your next visit. Have a great evening!

Hello Kevin!

Thank you so much for taking the time to leave such a wonderful review. I do apologize about the volume of the stores music and I will make sure the other store managers are aware of your feedback. We appreciate your comments as they will only enhance our Service Department. Thank you and we look forward to seeing you again soon. Have a great evening!

Good Evening Cynthia,

Thank you so much for your amazing feedback! We look forward to giving you 5 STAR service on all of your visits. Have a wonderful evening!

Good Evening!

Wow! Thank you so much for taking your time to share your feelings about your recent visit with us!  I am so happy to hear that Bob took very good care of you throughout the whole Service visit. Thank you again and we will make sure that we will continue to provide you the same level of service in the future.  Have a great night!

Hello William,

Thank you so much for taking the time out of your day to review us! These surveys are so important to the Service Department and all of their employees. So, we truly appreciate the 5 STAR score more than you know! Thank you so much for your business and we look forward to seeing you in the future.

Good Evening Patricia,

Thank you so much for your feedback and for your kind words about Bob. He is a real asset to our team here. We truly appreciate the 5 STAR review and we look forward to seeing you the next time your Hyundai requires attention. Have a great evening!

Good Evening,

We greatly appreciate responding to our survey and providing us with a 5 STAR score! Thank you so much for your business and the positive feedback! Please feel free to contact us if there is anything that we can do for you. Have a great night!

Hello Ronald!

Thank you very much for your feedback and for the 5 STAR review! It is truly a compliment that you travel out of the way to have your vehicle serviced here. We really concentrate on providing a great value of service to our customers during every visit. Thank you so much for being such a loyal customer and we look forward to seeing you on your next visit. Take care!

Hello Michele,

Thank you so much for your positive feedback. Our Service Dept. loves to know they are providing our customer with nothing but the best service. Your praise lets them know they are on the right track. We appreciate the time you took completing the survey and we look forward to seeing you again when your Hyundai requires attention. Take care!

Hello Robert,

Thank you for your kind words! I am so happy the Sales team were able to provide you with the perfect vehicle. Now, remember us when you need maintenance on your vehicle. I know our Service would take very good care of your new investment. Have a wonderful evening!

Hello Vinita,

Thank you for responding to our survey with 5 STARS! We appreciate your business and the positive feedback. I am very happy our Service Team was able to give you an excellent experience. We look forward to giving you 5 STAR service on all of your visits. Have a great evening!

Good Evening,

Thank you for taking the time to reply to our survey. I have been attempting to reach you regarding your most recent visit. Our goal is to provide service worthy of 5 STARS and we fell short. Please accept my sincere apology for not meeting or exceeding your expectations. I would personally appreciate the opportunity to increase your service experience. If you contact me at your earliest convenience at (518)374-9161 Ext. 2230, that would be greatly appreciated. Thank you for your business and we hope to serve you in the future with a better experience. Happy Halloween!

Hello John!

I wanted to thank you for sharing this great review about your visit to our Service Dept. We are thrilled to hear you enjoyed your first experience and we look forward to giving you the same quality of service next time. Have a great evening!