Fuccillo Hyundai of Syracuse


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

986 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 4.63158/5Overall Rating 4.63158/5Overall Rating 4.63158/5Overall Rating 4.63158/5rating 4.63158
Original
Overall Rating 2.22222/5Overall Rating 2.22222/5rating 2.22222rating 2.22222rating 2.22222
97% Would Recommend
100% Business Response
Latest Review about 10 hours ago
RICHARD F. on 10/20/2017
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"Friendly service "
Car was taken care of in a very timely fashion.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/20/2017 06:10 PM
Kathryn R. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Never any trouble making appointments that work with my schedule. Always fast and courteous service.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:42 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 10/19/2017

Kathryn , Thank you for the 5 star survey. We appreciate your business. 

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
TERRENCE M. on 10/18/2017
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"Professional and friendly staff"
The waiting room is always very clean. A special treat is the daily NY Times. The service dept. personnel are always friendly and willing to answer questions.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:17 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 10/19/2017

Terrence , Thank you for the great feedback , we appreciate the 5 STARS and look foward to your future business. 

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Gordon J. on 10/18/2017
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"/quick service. No add ons"
Took me in earlier than my appointment. All was as expected.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/18/2017 08:45 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 10/19/2017

Gordon , Thank you for taking the time and letting us know how we are doing .We appreciate your business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Duane R. on 10/18/2017
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"Courtesy"
Very nice crew
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/18/2017 03:18 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 10/18/2017

Duane, Thank you for the 5 stars , we appreciate your time and business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Verified Customer on 10/17/2017
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"Quick service this time"
For once it didn’t take two hours for an oil change. Even if it does take long the service department guys are great. So friendly and helpful.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 07:18 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 10/18/2017

 Thank you for the feedback , I will review it with  the service team .

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Wayne Q. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mr"
Friendly carring.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/17/2017 04:33 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 10/18/2017

Wayne , Thank you for the kind words . We appreciate the feedback and the 5 STARS.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Frank H. on 10/17/2017
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"There freindly and tell you what we was under warranty and and went by the book "
Go by the warranty in the book for Frank Harris and co owner Rhonda Florence
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 02:28 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 10/18/2017

Frank  Thank you for the 5 star survey . We look foward to your future business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Michael C. on 10/17/2017
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"The service department is second to none."
Anyone can buy a car. Anyplace can sell a car. But not many can provide the service level that Hyundai of Syracuse does.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:42 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 10/17/2017

Mike , Thank you for the kind words , we consider you part of the family.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
George M. on 10/17/2017
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"Personality and professionalism of the service techs and managers"
What I like about your organization is that your staff are not afraid to talk to the customer - not just the normal day to day formalities but a conversation that goes into a bit of depth about a particular issue involving your car. They bounce information off each other - they are no trying to hide anything. Nice!!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:40 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 10/17/2017

Thank you George , your the best .

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely and friendly "
From the start of my visit everyone was friendly and helpful. My service was completed in a timely fashion and they even washed the outside of the car for me!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 11:45 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 10/17/2017

Thank you for the 5 STARS , we appreciate the feedback and your business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Verified Customer on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Always pleasant"
Service centers keep customers coming back.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/17/2017 06:54 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 10/17/2017

Thank you for taking the time to fill out the survey ,we appreciate your business. 

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Patricia H. on 10/16/2017
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"Always completed when told it would be"
Always good service
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/16/2017 05:10 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 10/17/2017

Patricia , Thank you for the 5 stars , we appreciate your time and business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
MICHAEL G. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"KEPT IN TOUCH WITH ME WHILE SERVICING CAR."
INFORMED ME OF THE PROBLEM, ORDERED PARTS AND FIXED QUICKLY WHEN PARTS ARRIVED.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 02:03 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 10/17/2017

Michael , Thank you for the feedback ,we appreciate the 5 STARS and your business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
STANLEY S. on 10/14/2017
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"hyundal service"
my daughter dropped off the car for an oil change because she works next door. when they were done i was notified and my daughter picked up the car. i was very pleased with the service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/14/2017 08:22 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 10/16/2017

Stanley , Thank you for the feedback , we appreciate your business and the 5 STARS.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Andrew M. on 10/14/2017
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"HUUUUUGE!"
Great customer service and workmanship; high quality overall for the 13 years I have been a customer.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/14/2017 01:48 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 10/16/2017

Great feedback from a GREAT customer . We always appreciate doing business with you  . Thank you Andrew . 

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Matthew H. on 10/14/2017
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"Covered warranty issues very quickly "
Dominic and his team were reliable and efficient when dealing with some
Major engine issues covered under warranty.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/14/2017 10:05 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 10/16/2017

Matthew , Thank you for the 5 stars , we apppreciate your business . We are here if you need us. 

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Verified Customer on 10/14/2017
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"Very satisfied "
I come here all the time for service. The staff is friendly, the waiting area is nice and as a bonus they wash your car after they service it!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/14/2017 03:33 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 10/14/2017

Thank you for the feedback ,we appreciate the 5 stars and your business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Bernadette R. on 10/13/2017
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"Everyone there is awesome"
Love you guys bought all my cars there
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/13/2017 06:40 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 10/14/2017

Bernadette, Thank you for the kind words and 5 STARS , we appreciate you and your business. 

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Neal H. on 10/12/2017
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"Excellent"
Service was excellent
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 04:19 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 10/13/2017

Neal Thank you for the kind words and 5 stars . We appreciate your time and business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Displaying Review 1 - 20 of 986 in total