Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

1831 Reviews

ReScore Reviews™ (39)

ReScore
Overall Rating 4.5384585/5Overall Rating 4.5384585/5Overall Rating 4.5384585/5Overall Rating 4.5384585/5rating 4.5384585
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
97% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


RM
Richard M.
Camillus, NY
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Dominick Cicarelli provides outstanding customer service , is very knowledgable, and helpful.
Dominick always has my best interst regarding the service of my vehicle.
Thank you a job wekk done. Excellent performance in all facets.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 06/19/2019

Richard, thanks for the great feedback on our survey. Dominick takes pride in his job and appreciates you as a customer as we all do.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

WC
Willard C.
NY
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Excellent
Have driven vehicle 3 years ; always have my Genesis serviced at Fuccillo's. Well done and on time.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 06/18/2019

Willard, thank you so much for completing our survey and the great feedback. We appreciate your business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

RM
Rasta M.
Syracuse, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Courtesy and Quick service.
Courtesy and Quick, QUALITY SERVICE.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 06/17/2019

Rasta , Thank you for the 5 star survey .

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

RH
Ronald H.
Syracuse, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Always Great Service Here!!!
Mgr. and Staff do a great job helping me take care of my car. Made appt. and was in and out in less the 45 minutes. Always take my car here!
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 06/17/2019

Ronald , Thank you for the great feedback and 5 star survey .

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

Verified Customer
Camillus, NY
2018 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Courteous, thorough and successfully complete task(s).
Courteous and efficient.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 06/14/2019

Thank you for the nice comments and the 5 STARS .

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

SP
Stephanie P.
Auburn, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Sevice
Excellent service. I love the fact that you guys wash my car. Good work. Never had any problems with their work or service. Maybe I just might buy my next car from them IF the happen to have the Genesis...
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 06/12/2019

Stephanie, thank you for taking the time to complete our survey and let us know how we are doing. We appreciate the great feedback and are here for you.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

CD
Ciro D.
Syracuse, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Hugeeee!!!!!!!
Great!!!!!!!
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 06/11/2019

Thanks so much for the '5' rating. We appreciate it.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

BM
Brian M.
Marcellus, NY
2008 Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Trusted work
Honest staff
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 06/10/2019

Brian , Thank you

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

HA
Helen A.
Syracuse, NY
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019 Category: Service
Helen
Great Customer Service 👍
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 06/10/2019

Helen, thank you for the '5' star survey. A pleasure doing business with you.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

JC
John C.
Cicero, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019 Category: Service
John
Professional people
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 06/10/2019

John, thank you for taking the time to complete our survey and being a loyal customer of Fuccillo's. We appreciate it.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

BS
Beverly S.
East Syracuse, NY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Happy Continued
Efficient, friendly, accomodating, polite, professional
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 06/08/2019

Beverly , Thank you for the 5 star survey.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

JS
Jeanne S.
Syracuse, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Always prompt, courteous and vehicle always washed.
Never have a problem here. I’m a forever customer. Waiting rooms clean and comfortable. Great service.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 06/07/2019

Jeanne, thanks so much for the great feedback. We appreciate knowing how we are doing and for the loyal customers that we have.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

Verified Customer
Fayetteville, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Great customer service
I have been very happy with the service I receive at Fuccillo Hyundai. They are honest and only fix things that need to be fixed. I love the 2-way shuttle. It is very convenient.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 06/07/2019

Thank you for the great survey and feedback. We appreciate hearing from you how we are doing.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

Verified Customer
Jamesville, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Review
They were fast
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 06/07/2019

Thank you for taking the time to complete our survey and our '5' rating.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

Verified Customer
Canastota, NY
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
service
Very professional, good value for money spent,
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 06/07/2019

Thanks for the great survey rating and letting us know how we are doing. We appreciate your feedback.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

MC
Michael C.
Syracuse, NY
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Tire
The service dept took care of my flatten tire promptly, professionally and with a friendly assistance.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 06/06/2019

Michael , Thank you for the 5 stars , we appreciate you and your business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

Verified Customer
Syracuse, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
nys insp
took veh in for nys inspection was done within half hour great place to do business with
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 06/06/2019

Thank you for the nice comments and 5 STARS.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

JM
Jeffrey M.
New York Mills, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/05/2019 Category: Service
Service visit
The vehicle service on my car was acceptable as it always has been
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 06/05/2019

Jeffery , I know your upset with sales , a (3) rating is a failing grade for service .

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

WB
William B.
Syracuse, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
great service
i made a appointment for brake work and 4 days before the appointment my brakes totally went. I called service they told me to bring it down they would try to get it done. got a call the next day it was all set.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 06/05/2019

William , Thank you for the 5 star survey .

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

AV
Albert V.
Warners, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Love the service Love the people
They got me in on time. They got me out on time. They improved my gas mileage by 2 mpg. I am very impressed.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 06/05/2019

Albert , Thank you for the 5 star survey .

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM