Reviews
LR
Leonard R.
Syracuse, NY
2013 Hyundai Elantra
Verified
Oil change
Very convenient to have oil changed. Didn’t need appt
Recommended
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/18/2018
Leonard , Thank you for coming here and giving us a 5 star rating . We appreciate your business.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
MB
Maribeth B.
Liverpool, NY
2017 Hyundai Sonata
Verified
Oil change
Awesome service department
Recommended
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/17/2018
Maribeth , Thank you for the great comment . We appreciate you coming here for service .
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
KR
Kate R.
Syracuse, NY
2017 Hyundai Santa Fe S
Verified
Great Customer Service!
My air conditioner broke during the hottest week of the year, and Bill Hendry and his team took car of it quickly and efficently. This is my first car, so I was unsure how to go about servicing my vehicle for the first time. They got me in and out quickly, and answered all my questions. Overall, I had a great experience.
Recommended
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/17/2018
Kate , Thank you for the feedback and the 5 star survey . We appreciate your business.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
GL
George L.
Manlius, NY
2017 Hyundai Elantra
Verified
service
professional service
Recommended
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/16/2018
George , Thank you for the kind comments and 5 star survey .
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
PD
Preston D.
Tully, NY
2016 Hyundai Tucson
Verified
Car owner
They do an excellent job but they didn't put the sticker in the window so I know when the next oil change is due
Recommended
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/16/2018
Thank you for the feedback .
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
RT
Richard T.
Marcellus, NY
2017 Hyundai Santa Fe S
Verified
To long for oil change
Not for oil change
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/13/2018
Richard , Thank you for the feedback . I will look into it and get back to you .
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/16/2018
Richard, you are one of our valued customers. Please check your mailbox. Your next service is on us. If there is something else I can do for you, please let me know. A '1' score is total failure for us.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/16/2018
NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/16/2018
If you'd like to rescore us, it is up to you. We would really appreciate it!
Thank you.
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
CF
Cornelius F.
Syracuse, NY
2010 Hyundai Elantra
Verified
Splash guard
Excellent customer service
Recommended
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/11/2018
Cornelius , Thank you for the nice comment and the 5 star survey.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
MD
Michael D.
Syracuse, NY
2016 Hyundai Sonata Hyb
Verified
fuccillo Hyundai
Always courteous service ,not difficult to schedule an appointment .usually reddy when promised.
Recommended
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/10/2018
Michael , Thank you
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
LF
Lisa F.
Liverpool, NY
2017 Hyundai Tucson
Verified
Inspection
Great job very fast and helpful
Recommended
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/10/2018
Lisa , Thank you for the nice comments and 5 star survey.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
KC
Kathleen C.
Minoa, NY
2014 Hyundai Tucson
Verified
Service
The service was fast and the mechanics were very nice and honest
Recommended
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/09/2018
Kathleen , Thank you for the nice comments and 5 stars.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
DL
Douglas L.
Frankfort, NY
2015 Hyundai Sonata
Verified
minor complaint
After receiving my vehicle I noticed finger prints on the glove box and drivers side arm rest from someone in the shop. not a deal breaker. First time service customer.
Recommended
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/09/2018
Douglas, That's where the cabin filter is located and we check it as part of a multi -pt inspection . I will make sure he removes his finger prints . Thank you for the feedback .
NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
LS
Lonnie S.
Canastota, NY
2017 Hyundai Elantra
Verified
They always get me quick appointments and are super nice
I give them the highest rating possible. Super efficient and I also love the car wash each time I bring my car in for service.
Recommended
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/06/2018
Lonnie , Thank you for the nice comments and the 5 stars.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
KR
Kevin R.
Syracuse, NY
2014 Hyundai Azera
Verified
very professional
Quick/professional service
Recommended
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/06/2018
Kevin , Thank you for the 5 stars , we appreciate your business.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
MF
Michael F.
Syracuse, NY
2008 Hyundai Accent
Verified
Car repair
Convenience. Took the car in even though I didn’t have an appointment.
Recommended
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/05/2018
Michael , Thank you for the 5 star survey .
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
JD
Jean D.
Dryden, NY
2017 Hyundai Tucson
Verified
Oil change
Fast service
Recommended
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/03/2018
Jean , Thank you for the 5 star survey , we appreciate your business.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
MC
Michael C.
Syracuse, NY
2016 Hyundai Sonata
Verified
New tire/inspection
I needed a new tire, state inspection and oil change. The time was less than an hour, professionally done and friendly staff.
Recommended
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/02/2018
Michael , Thank you.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
NS
Nancy S.
Oswego, NY
2016 Hyundai Sonata Hyb
Verified
service
This place is so great because: the staff there are all friendly and helpful if you need something.
Bill Hendry is a person who always makes you feel at home.
All the staff Nick, etc always has a smile and asks if we need help.
Thank you Fuccillo Hyundai of Syracuse for making our stay pleasant.
Bill Hendry is a person who always makes you feel at home.
All the staff Nick, etc always has a smile and asks if we need help.
Thank you Fuccillo Hyundai of Syracuse for making our stay pleasant.
Recommended
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/02/2018
Nancy, Thank you for the 5 stars ,we appreciate your business. Have a great 4Th
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
SC
Susan C.
Syracuse, NY
2017 Hyundai Elantra
Verified
Great Service
Fast, pleasant & knowledgeable group of people.
Recommended
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/02/2018
Susan , Thank you for the nice comments and the 5 star .Have a great 4th.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
SS
Shirley S.
Syracuse, NY
2006 Hyundai Tucson
Verified
you goofed!
I was disappointed to find that your inspection failed to note the need for a rear wiper blade on my Tuscon. Actually it was my fault as I forgot to order the blade when I went in so I can't blame you completely but what good is your multi-point inspection if you don't remind us senior citizens and keep us in good order.
Recommended
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/02/2018
Shirley , Thank you for the feedback .We appreciate it.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Verified Customer
Manlius, NY
2017 Hyundai Elantra
Verified
3rd lease at this dealership
Great service, wonderful service! Will be back for another lease again!
Recommended
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 07/02/2018
Thank you for the great review , we appreciate you coming back.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM