Reviews
CC
Carolyn C.
Elbridge, NY
2019 Hyundai Kona
Verified Customer
First Service Visit
Service was good but longer than I expected. Price great. Waiting area was a little disappointing, expected a nicer area.
Recommended
TS
Terence S.
La Fayette, NY
2015 Hyundai Santa Fe Sport
Verified Customer
Service department
As usual the manager and techs at Fucillo have topped the bar.
Recommended
DOMINICK C., Service Manager from Fuccillo Hyundai of Syracuse responded on 11/13/2019
Terence, thanks so much for the great feedback and taking the time to let us know how we are doing. We appreciate it and being able to do business with you.
Dominick CiciarelliService Manager
Fuccillo Hyundai of Syracuse
2601 Erie Blvd. East, Syracuse, NY 13224
315-445-7900
SP
Sheila P.
Liverpool, NY
2018 Hyundai Elantra
Verified Customer
Service
Got snow tires put on
Recommended
Lindsay S. from Fuccillo Hyundai of Syracuse responded on 11/12/2019
Sheila, thank you for taking the time to complete our survey. We appreciate it.
GL
George L.
Manlius, NY
2019 Hyundai Tucson
Verified Customer
Service
Your people still understand and practice EXCELLENT CUSTOMER SERVICE , THANK YOU
Recommended
DOMINICK C., Service Manager from Fuccillo Hyundai of Syracuse responded on 11/11/2019
George, thank you for the '5' star rating. We appreciate it.
Dominick CiciarelliService Manager
Fuccillo Hyundai of Syracuse
2601 Erie Blvd. East, Syracuse, NY 13224
315-445-7900
BC
Brady C.
Jamesville, NY
2011 Hyundai Elantra
Verified Customer
Always comfortable with the great work
I take all my cars to Hyundai and Nick's team!
Recommended
DOMINICK C., Service Manager from Fuccillo Hyundai of Syracuse responded on 11/11/2019
Brady, thank you for the '5' star rating. We appreciate it.
Dominick CiciarelliService Manager
Fuccillo Hyundai of Syracuse
2601 Erie Blvd. East, Syracuse, NY 13224
315-445-7900
EF
Ellen F.
North Syracuse, NY
2018 Hyundai Elantra
Verified Customer
HUGE
Customer service 😉
Recommended
DOMINICK C., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/06/2019
Ellen, we appreciate the great survey, thank you!
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Verified Customer
Syracuse, NY
2017 Hyundai Elantra
Verified Customer
Great severs !
Thank you for really good severs !
Recommended
DOMINICK C., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/05/2019
Thank you
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
KB
Kenneth B.
Oneida, NY
2014 Hyundai Sonata
Verified Customer
Friendly, comfortable surroundings, excellent customer service.
Friendly, comfortable surroundings, excellent customer service.
Recommended
DOMINICK C., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/04/2019
Kenneth, we appreciate your completing our survey and the '5'. Thank you.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
KW
Kevin W.
Syracuse, NY
2011 Hyundai Sonata
Verified Customer
Hyundai experience
Very good service Hyundai provided at fucillo....mechanic did great job... people are polite and respectful and professional
Recommended
DOMINICK C., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/01/2019
Kevin, Thank you for the 5 star survey.Â
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Verified Customer
Manlius, NY
2015 Hyundai Santa Fe
Verified Customer
Great service
Friendly, easy to schedule, quick service. I would highly recommend.
Recommended
DOMINICK C., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/01/2019
Thank you for the 5 star survey.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
VV
Veronica V.
Syracuse, NY
2013 Hyundai Sonata
Verified Customer
Friendly, helpful staff
Very pleased with my recent visit. I came in for an oil change, but suspected my tires needed to be replaced. As one service tech was giving me a quote, another came out reminding the first of a promotion (Buy 3, get 1 for $1) and requoted me. I saved a LOT because he was paying attention and they also let me use a repair coupon I'd gotten by mail. Win-Win!!
Recommended
DOMINICK C., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/01/2019
Veronica, Thank you for the feedback and 5 star survey.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Verified Customer
Cicero, NY
2016 Hyundai Tucson
Verified Customer
Great service
Professionalism
Recommended
DOMINICK C., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 10/30/2019
Thank you for letting us know how we did your recent visit with us. We appreciate knowing this!
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
JC
Joseph C.
Syracuse, NY
2019 Hyundai Tucson
Verified Customer
From start to finish - a 1st class operation
I found that the staff at Fuccillo Hyundia of Syracuse to be great to do business with. I had an appointment and when I got there, I was greeted by a 1st class group of people. They expained what was to done and how long it would take. They were really on the "button" - done when they said it would be and no extra charges - no high pressure. My service rep was outstanding as well as everyone else who assisted me.
Recommended
DOMINICK C., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 10/21/2019
Joseph, thanks so much for the wonderful feedback and survey. We are happy to know we are treating you well and appreciate your business! We consider you one of our Fuccillo family.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Verified Customer
Auburn, NY
2012 Hyundai Tucson
Verified Customer
Theytook my vehicle without an appointment
service was good
Recommended
DOMINICK C., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 10/21/2019
Thank you for completing our survey and letting us know we were able to accomodate you. Please let us know what we need to do to get that '5' out of you. We appreciate your feedback.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Verified Customer
Clay, NY
2018 Hyundai Sonata
Verified Customer
great service
always feel comfortable taking my car there
DOMINICK C., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 10/21/2019
Thank you for the '5' rating. We appreciate that.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
DW
Deborah W.
Marcy, NY
2011 Hyundai Sonata
Verified Customer
People are great
Everyone is just great. Great attitudes!
Recommended
DOMINICK C., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 10/15/2019
Deborah, thanks for letting us know how we are doing.We appreciate that and your business.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
RJ
Richard J.
Jordan, NY
2019 Hyundai Elantra
Verified Customer
Fantastic
Drove into the service area; gave the serviceman name etc. Walked into the waiting room and 25 minutes later was walking out the side door where my car was waiting. What a great experience. In and out for my first oil change. Wonderful.
Recommended
DOMINICK C., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 10/11/2019
Richard, thanks for taking the time to complete our survey and the great feedback. We appreciate it and look forward to doing business with you.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
JD
Joseph D.
Syracuse, NY
2018 Hyundai Sonata
Verified Customer
the people
very good
Recommended
DOMINICK C., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 10/11/2019
Joseph, thanks for the '5' stars. We appreciate it!
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Verified Customer
Cicero, NY
2014 Hyundai Santa Fe Sport
Verified Customer
Time
They always get my vehicle serviced in a timely manner
Recommended
DOMINICK C., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 10/08/2019
Kim ,Thank you for the 5 STARS .
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
KC
Kristy C.
Cicero, NY
2017 Hyundai Tucson
Verified Customer
Great service
They are great here got me in and out quickly. Very friendly and accurate promise time.
Recommended
DOMINICK C., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 10/08/2019
Kristy, thanks for the great survey and letting us know how we are doing. We appreciate your time in doing so.
NICK BALDINISERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM