Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1539 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.6129055/5Overall Rating 4.6129055/5Overall Rating 4.6129055/5Overall Rating 4.6129055/5rating 4.6129055
Original
Overall Rating 2.35484/5Overall Rating 2.35484/5rating 2.35484rating 2.35484rating 2.35484
97% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


Verified Customer
Sherrill, NY
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
professional staff, great staff
always great service

KS
Karl S.
Skaneateles, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great service
The people who work there are great. Thank you
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/16/2018

Karl , Thank you for the nice comments and the 5 STARS . We appreciate your bussiness.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

SB
Susan B.
North Syracuse, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
prompt
Car was finished before it was promised and shuttle was very helpful
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/16/2018

Susan , Thank you for the 5 star survey .

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

Verified Customer
East Syracuse, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Service Department
Friendly service, job well done! They will service your car without an appointment.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/15/2018

Thank you for the great feedback and 5 star survey .

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

VB
Viola B.
Syracuse, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
snow tires
had snows put on as tis the season done quickly
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/15/2018

Viola, Thank you for the 5 stars .

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

TT
Thomas T.
Syracuse, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
The people.
They always take great care of me in service.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/13/2018

Thomas , Thank you for the 5 STARS . We appreciate your business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

HD
Harriet D.
Syracuse, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
My leased Hyundai Elantra runs beautifully and my recent oil change there and car check-up give me peace of mind when I drive.
See above.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/13/2018

Harriet , Thank you for the feedback and the 5 star survey .

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

Verified Customer
Skaneateles, NY
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
A happy customer
They only charge me for things that need fixing and they tell me what needs to be replaced in the future.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/12/2018

Thank you for the nice feedback and 5 star survey.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

Verified Customer
Clay, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
quick,dependable service
always treated great and I know my car is properly taken care of
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/12/2018

Thank you for the nice comments and 5 star survey.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

Verified Customer
Cortland, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2018 Category: Service
Timely repair
My car needed repair work. They got it in and out the same day.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/12/2018

Thank you

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

JL
James L.
East Syracuse, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Dependable
Never worry about service being completed properly.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/12/2018

Spike , Thank you

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

GN
Gregory N.
Syracuse, NY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
First time in
Just an oil change and filter for new car. 30 minutes and out.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/12/2018

Gregory , Thank you for the 5 star survey.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

Verified Customer
Syracuse, NY
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
-quick and efficient
I was in and out in a couple of hours for an inspection, oil change , tire change air filters changed.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/09/2018

Michelle, Thank you for the 5 star survey .

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

Verified Customer
Cicero, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Good service
Good service
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/09/2018

Thank you for the 5 star survey , we appreciate it. 

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

PB
Patricia B.
Syracuse, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Review of service appointment
The excellent attention by the service coordinators and mechanics. Seem to work well as a team
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/09/2018

Patricia , Thank you for the feedback and the 5 star survey.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

RR
Robert R.
Syracuse, NY
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Fast service
Another great experience. The service was very prompt and thorough. Thanks again for taking great care of my vehicle.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/09/2018

Robert , Thank you for the great feedback and 5 star survey.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

Verified Customer
Syracuse, NY
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Mr. D.
Great service...just one concern this time...the car wasn't washed as well as usual. There were still bugs etc on windshield and sides of car. I am usually very impressed and thankful that I get my car back so clean. :-)
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/09/2018

Thank you for the 5 star survey and I will pass on your message to our Detail Shop.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

NS
Nancy S.
Aurora, NY
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Fast and efficient
I always get fast and efficient service and the prices are good. I have had my Hyundai for 8 years and have had very good luck. The warranty is great and I get great fuel mileage which is great in todays economy. If I ever buy another car I would buy another Hyundai ,but right now I have no payments and my car is doing great.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/07/2018

Nancy , Thank you for the great comments and we appreciate you and your business. 5 STARS are what we strive for. .

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

KR
Kathryn R.
Tully, NY
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
GREAT SERVICE! STAFF ARE AWSOME!
Been buying my cars at Fucillos for years and always have a good experience. Staff go out of their way to keep me happy and they do quality work.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/07/2018

Kathryn, Thank you for the 5 star survey and we appreciate the great comments . 

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM

SC
Sharon C.
Syracuse, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Snowtires
Had snow tires put on, State inspe tion and oil change all done professionally and in a timely manner. My wait time was not long at all.
Nicholas B., SERVICE MGR from Fuccillo Hyundai of Syracuse responded on 11/07/2018

Thank you for the 5 star survey , we appreciate your business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM