Fuccillo Hyundai of Syracuse


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1047 Reviews

ReScore Reviews™ (18)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 2.22222/5Overall Rating 2.22222/5rating 2.22222rating 2.22222rating 2.22222
97% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Preston D. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car owner"
Great service reasonable prices pleasant staff
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 02:49 PM
Debra R. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"FUEL PUMP REPAIR"
My vehicle stopped dead on the road on 11/11. Hyundai roadside assistance found a tow truck operator and my vehicle was towed to the dealer. My only concern was I had to wait three days for a part. However, once the part was received my vehicle was fixed quickly
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 02:13 PM
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service explains any additional auto needs."
Nice personnel. Clean, comfortable environment.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 12:12 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 11/21/2017

Thank you for the nice comments and the 5 STARS.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
always great service
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:57 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 11/21/2017

Thank you for the 5 star survey ,we appreciate your business. 

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"routine service"
service was fast done right
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 12:37 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 11/20/2017

Viola, Thank you for taking the time to fill out the survey. We appreciate the 5 stars .

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great , friendly service!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/19/2017 02:31 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 11/20/2017

Thank you

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
STEVEN R. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent Fucillo Service Experience"
5 Stars
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/17/2017 05:39 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 11/20/2017

Steven Thank you for the 5 STARS , we appreciate your business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Joseph T. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service at Fucillo Hyundai of Syracuse"
I have received excellent service at Fucillo Hyundai of Syracuse since 2014. They are quick timely with their work and do whatever they can to help you.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 03:42 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 11/20/2017

Great survey from a great customer . Thank you for your loyalty.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent Oil Change"
Great service!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/17/2017 11:16 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 11/17/2017

Thank you for the great survey .We appreciate your business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
JERI LYNN T. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff."
My wife and I are on our fourth Hyundai from Fucillo’s and probably will buy there again.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/16/2017 07:02 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 11/17/2017

Thank you for the great feedback, we appreciate your loyality .

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Annette K. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Cost of snow tires on too high"
I would recommend this business to anyone to buy a car. The cost of the tire change was way too high
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 03:54 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 11/17/2017

Thank you for the feedback 

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Robert W. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car Service"
Completed in timely manner
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 04:55 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 11/16/2017

Robert ,Thank you for the 5 star survey , we appreciate your business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
GARY R. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
We've been a Fuccillo customer for 12 years. The service has always been exceptional. The personnel are professional, helpful and friendly.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/15/2017 05:26 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 11/15/2017

Gary , Thank you for taking the time to fill out the survey . We appreciate the 5 stars and your business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
JEFFREY M. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fucillo Hyundai service "
On my Third Hyundai and the service department has always done a terrific job
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 12:36 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 11/14/2017

Jeffrey, Thank you for your loyality .We appreciate the great words and your business.
NICK BALDINI

SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Rosemary A. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"people"
great place
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/13/2017 07:38 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 11/14/2017

Rosemary , thank you for the kinds words .We appreciate your business ,here at Fuccillo's. 

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Joan W. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Done right quickly"
as above
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 11:07 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 11/13/2017

Joan Thank you for the 5 star survey . We appreciate it.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Had to go for a Recall"
Had to go in for a recall. Service there is excellent but I go to a garage closer to my house normally. If they were closer I would go all the time.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/13/2017 08:26 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 11/13/2017

Sharon , Thank you for the 5 stars , we appreciate your time and business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
LU ANN D. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service always when I need it."
Employees are friendly and helpful.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/12/2017 05:32 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 11/13/2017

Lu ann , Thank you for the 5 stars , we appreciate it.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
LAUREN P. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy going and professional staff"
Easy process
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/12/2017 04:01 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 11/13/2017

Lauren , Thank you for the kind words and the  5 STARS .

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Verified Customer on 11/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai service"
Service was good. Expected an hour but upon arrive was told it could be 2 hours and they were done within 1.5 hours. There were many customers but at 4:15pm I was not surprised and felt they completed the work in a timely manner
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/12/2017 01:19 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 11/13/2017

Thank you for the feedback

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
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