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Future Ford of Concord

Average Score
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
3.2
(44 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Future Ford of Concord | New Ford & Used Car dealer in Concord, CA
At Future Ford of Concord, California we believe you should be as hassle free during the car shopping process as possible. Because we take pride in serving our customers to the fullest, we have established a web site that will not only help you find the
Future Ford of Concord | New Ford & Used Car dealer in Concord, CA
At Future Ford of Concord, California we believe you should be as hassle free during the car shopping process as possible. Because we take pride in serving our customers to the fullest, we have established a web site that will not only help you find the right new Focus, Fusion and Escape or used car in the Concord area that you are looking for, but also help you with auto finance, service & maintenance and locating the correct car parts. If you can't find what you are looking for, be sure to use our CarFinder for assistance locating the perfect Ford vehicle for you. With the CarFinder, we will let you know when the vehicle arrives that matches your search.

At Future Ford of Concord, we are willing to answer every and all questions you might have during the car finding process. We are conveniently located near Fairfield, Pleasant Hill, Oakland, Antioch and Walnut Creek at 2285 Diamond Blvd., Concord, California. You can also reach us anytime by filling out our contact form or calling us at the number above. Thank you for visiting and remember, the entire staff at Future Ford of Concord looks forward to serving you!
...more

Categories
Car Dealer, New Car Dealer, Used Car Dealer
Contact
(925) 686-5000

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 9:00 PM
Sat
9:00 AM - 9:00 PM
Sun
10:00 AM - 8:00 PM
* Pacific Time (US & Canada)
2285 Diamond Blvd Concord, CA 94520

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Future Ford of Concord | New Ford & Used Car dealer in Concord, CA
At Future Ford of Concord, California we believe you should be as hassle free during the car shopping process as possible. Because we take pride in serving our customers to the fullest, we have established a web site that will not only help you find the
Future Ford of Concord | New Ford & Used Car dealer in Concord, CA
At Future Ford of Concord, California we believe you should be as hassle free during the car shopping process as possible. Because we take pride in serving our customers to the fullest, we have established a web site that will not only help you find the right new Focus, Fusion and Escape or used car in the Concord area that you are looking for, but also help you with auto finance, service & maintenance and locating the correct car parts. If you can't find what you are looking for, be sure to use our CarFinder for assistance locating the perfect Ford vehicle for you. With the CarFinder, we will let you know when the vehicle arrives that matches your search.

At Future Ford of Concord, we are willing to answer every and all questions you might have during the car finding process. We are conveniently located near Fairfield, Pleasant Hill, Oakland, Antioch and Walnut Creek at 2285 Diamond Blvd., Concord, California. You can also reach us anytime by filling out our contact form or calling us at the number above. Thank you for visiting and remember, the entire staff at Future Ford of Concord looks forward to serving you!
...more

Categories
Car Dealer, New Car Dealer, Used Car Dealer
Contact
(925) 686-5000

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 9:00 PM
Sat
9:00 AM - 9:00 PM
Sun
10:00 AM - 8:00 PM
* Pacific Time (US & Canada)
2285 Diamond Blvd Concord, CA 94520

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Future Ford of Concord | New Ford & Used Car dealer in Concord, CA
At Future Ford of Concord, California we believe you should be as hassle free during the car shopping process as possible. Because we take pride in serving our customers to the fullest, we have established a web site that will not only help you find the
Future Ford of Concord | New Ford & Used Car dealer in Concord, CA
At Future Ford of Concord, California we believe you should be as hassle free during the car shopping process as possible. Because we take pride in serving our customers to the fullest, we have established a web site that will not only help you find the right new Focus, Fusion and Escape or used car in the Concord area that you are looking for, but also help you with auto finance, service & maintenance and locating the correct car parts. If you can't find what you are looking for, be sure to use our CarFinder for assistance locating the perfect Ford vehicle for you. With the CarFinder, we will let you know when the vehicle arrives that matches your search.

At Future Ford of Concord, we are willing to answer every and all questions you might have during the car finding process. We are conveniently located near Fairfield, Pleasant Hill, Oakland, Antioch and Walnut Creek at 2285 Diamond Blvd., Concord, California. You can also reach us anytime by filling out our contact form or calling us at the number above. Thank you for visiting and remember, the entire staff at Future Ford of Concord looks forward to serving you!
...more

Categories
Car Dealer, New Car Dealer, Used Car Dealer
Contact
(925) 686-5000

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 9:00 PM
Sat
9:00 AM - 9:00 PM
Sun
10:00 AM - 8:00 PM
* Pacific Time (US & Canada)
2285 Diamond Blvd Concord, CA 94520
All Departments' Reviews
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
3.2
(44 Reviews)

AT
gravatar
Angelo T.
Antioch, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/20/2021
They lied.
I was told a 2017 Ford Explorer was 4 wheel drive when I purchased it on 12/7/2020, but found out today (02/19/2021) it was only a 2 wheel drive. I spoke with the sales representative, and floor manager at the dealership who originally sold me the SUV. They told me they will try to fix the mistake by taking back the SUV as a trade in and getting me into a new 2021 4 wheel drive Ford Explorer. The floor manager stated that he would trade-in the purchase price of the Ford Explorer. But, the issue is that I will NOT get back the sales tax, and dealer fees which amount to roughly $3,453.11. Additionally, when comparing the sales price they provided for the new car and trade in, I am losing the $10k down payment I originally made on the purchase. Moreover, I do not want the extended warranty transferred over to the new vehicle and was told it would be refunded at a pro-rated charge. It would be an additional loss to me. It appears to me that they are attempting to deceive me again. I only purchased the vehicle from them because I was told it was a 4 wheel drive. Now, to have the issue resolved they want me to lose out financially even though it was their mistake. They have admitted to the mistake and tried to correct it, but only by having me lose approximately $13,453.11. I had full conversation with the sale representative about the benefits of a 4 wheel drive when I bought the Explorer. This was not just a small oversight in the sales. I believe he either fully lied about the details believing I would not find out or that he didn’t know and just believed that the Explorer was a 4 wheel drive.
Not Recommended
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