G&C Auto Body Santa Rosa

Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

9880 Reviews

97% Would Recommend
Latest Review 17 days ago

Reviews


HA
Heather A.
Santa Rosa, CA
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/04/2018
Not happy
This review is for the Geico Insurance claims adjuster who helped me. On March 20, I went in to have my car looked at by my insurance company Nationwide. Another car had run into me and his insurance was Geico. They said they didn't see any appointment made with Nationwide but would I like to have Geico take a look? I had my toddler with me and agreed. They wrote me a check and I foolishly took it. I later learned that Geico pays WAY less than Nationwide! This should have been explained to me. I feel like I was taken advantage of in this situation. It should be policy for them to let you know how their coverage differs from companies.

TL
Trish L.
Novato, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018
Thank you to Matt!
I was so worried because G&C had been unable to match the color on my 2015 Ford Focus. After two supervisors failed, Matt was assigned to the job. He told me not to worry -- that he would do all he could to make this right if I gave him the chance. He went the extra mile to make sure my experience at G&C Novato was excellent, and he succeeded. The paint on my car was difficult to match, but he called in the experts and did what others could not. Thanks a million.

AH
Amy H.
Santa Rosa, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018
Thank you Cory
Cory gave exceptional service. I had another issue with my car battery after I picked my car up and he went above and beyond to assist. Exemplary work.

JR
Justin R.
Dodge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017 Category: Collision
They do really good body work and the outcome of the car was great!
This review was collected via phone interview by CSi Complete

KW
Kelly W.
Toyota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Collision
I had no issues!
This review was collected via phone interview by CSi Complete

KS
Kyle S.
Ford
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2017 Category: Collision
They got back with me quickly, and kept me updated!
This review was collected via phone interview by CSi Complete

GB
George B.
Kia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Collision
I have been there a couple times and every time they bend over backwards!
This review was collected via phone interview by CSi Complete

JS
Joseph S.
Honda
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Collision
They did a great job, it was not a hassle and they took care of everything! It was stress free!
This review was collected via phone interview by CSi Complete

KW
Korey W.
Kia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Collision
Stephen was great, the customer service was done well and it was a super refreshing experience!
This review was collected via phone interview by CSi Complete

SK
Sally K.
Honda
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Collision
The service was prompt!
This review was collected via phone interview by CSi Complete

MR
Mariah R.
Toyota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Collision
They were very courteous and the customer service was great!
This review was collected via phone interview by CSi Complete

JR
Juriana R.
Honda
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Collision
I've heard good things about them!
This review was collected via phone interview by CSi Complete

FP
Fernando P.
Ford
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2017 Category: Collision
I had to return it twice due to paint and a dent but the customer service was excellent.
This review was collected via phone interview by CSi Complete

SB
Sivaprasath B.
BMW
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Collision
They did good work!
This review was collected via phone interview by CSi Complete

MB
Melanie B.
Volkswagen
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Collision
They had good communication and the job looks good!
This review was collected via phone interview by CSi Complete

MF
Manuel F.
Chevrolet
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Overall Rating 1/5rating 1rating 1rating 1rating 1
12/18/2017 Category: Collision
They were not professional, there was damage done to my truck and I am not happy with it.
This review was collected via phone interview by CSi Complete

ZZ
Zhibin Z.
Acura
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Collision
I liked the manager, he worked on a good schedule!
This review was collected via phone interview by CSi Complete

TT
Tim T.
Hyundai
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2017 Category: Collision
I had to wait.
This review was collected via phone interview by CSi Complete

UV
Unaisi V.
Ford
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Collision
I have been there three times and the work you do is perfect!
This review was collected via phone interview by CSi Complete

SN
Shannon N.
Ford
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Collision
They are friendly and convenient rental car options!
This review was collected via phone interview by CSi Complete

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