Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

2008 Reviews

97% Would Recommend
Latest Review 2 months ago

Reviews


SH
Sally H.
Clearlake Oaks, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Excellent Service
I was on a tight deadline and needed my car repaired before leaving for Nevada. I got into the shop in good time and was promised the car in 2 days. Then the insurance company disputed a portion of the repair and caused a delay in the timeline Then the headlight component was held up and more time went by. I'm panicking. However, through it all Daniel was there to assure me that my car would be ready before I had to leave. On the day I was scheduled to depart for Nevada, they called to say my car was ready and sent a car to pick me up. The repairs were complete and it looked great. I can’t thank Daniel enough for expediting the repair and making sure I was kept informed throughout the process. I left for Nevada right from the shop! Thank you, Daniel and G & C.

CS
Cheryl S.
Nissan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Collision
The service and work was great!
This review was collected via phone interview by CSi Complete

LR
Laura R.
Nissan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Collision
I was really happy with the customer service and with the work they did, they were really, really nice! It was my first time and it was great!
This review was collected via phone interview by CSi Complete

DH
Debra H.
BMW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Collision
They were great to me, my house just burnt down and they were really good to me!
This review was collected via phone interview by CSi Complete

JJ
Jennifer J.
Jeep
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2017 Category: Collision
My car is not totally fixed yet, I have to bring it back in but their service is amazing!
This review was collected via phone interview by CSi Complete

LS
Luke S.
Toyota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Collision
Very professional, efficient and they finished 3 days early!
This review was collected via phone interview by CSi Complete

AA
Adrian A.
GMC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Collision
Everything went well! The people were very courteous, and the work is great!
This review was collected via phone interview by CSi Complete

TB
Teresa B.
Toyota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017 Category: Collision
They were very personable and they do good work!
This review was collected via phone interview by CSi Complete

NM
Nancy M.
Toyota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2017 Category: Collision
They said it would take a few days, but it took two weeks.
This review was collected via phone interview by CSi Complete

WW
Wendy W.
Chevrolet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017 Category: Collision
I had good experiences with them, I've had to go back a few times in the past years and they are very friendly!
This review was collected via phone interview by CSi Complete

JM
Jennifer M.
Toyota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Collision
Five of their staff members lost their homes to the fires and they were still the most incredibly compassionate people to work with! They are in my hometown of Windsor, AAA uses them and they are good part of the community!
This review was collected via phone interview by CSi Complete

MH
Maj John H.
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Collision
They are reliable and professional, we trust them!
This review was collected via phone interview by CSi Complete

CA
Celestia A.
Toyota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Collision
I didn’t have any complaints!
This review was collected via phone interview by CSi Complete

AC
Angelica C.
Nissan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Collision
They were patient and nice to me!
This review was collected via phone interview by CSi Complete

GC
Graciela C.
Toyota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Collision
I've been there before and I had a good experience, that's why I came back!
This review was collected via phone interview by CSi Complete

PL
Patricia L.
Nissan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Collision
I've been with them before, they are responsive and do nice work! They are quick and handle the insurance!
This review was collected via phone interview by CSi Complete

JL
John L.
Dodge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2017 Category: Collision
They were recommended to me.
This review was collected via phone interview by CSi Complete

JR
Jennifer R.
Toyota
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/11/2017 Category: Collision
We were not happy with how the car looks.
This review was collected via phone interview by CSi Complete

SS
Steven S.
Dodge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Collision
My claim went on for about 2 months, but they did a really good job.
This review was collected via phone interview by CSi Complete

GH
Gregory H.
Chevrolet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Collision
It was flawless, the shop was nice, they kept me posted and it was convenient!
This review was collected via phone interview by CSi Complete

Displaying Review 1 - 20 of 2008 in total