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Gallardo's Automotive Service Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(623 Reviews)
86
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
86
Net Promoter Score ®

Business Details

About

Gallardo's Automotive Service has been in the Thousand Oaks area since 1989 providing automotive service and repair. Gallardo's Automotive Service has been in the Thousand Oaks area since 1989 providing automotive service and repair.

Categories
Auto Repair, Repair Shop, Car Maintenance
Contact
(805) 494-9358

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
881 E Thousand Oaks Blvd Thousand Oaks, CA 91360
Gallardo's Automotive Service Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(623 Reviews)

Verified Customer
Hidden Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2023
verified customerVerified Customer
9
Quality and customer service
Cindy, Miguel and the staff here continues to aim to please. I was able to call and get an appointment on the same day. The vehicle was done at the estimated time. Customer service was great as always.

GB
gravatar
Gary B.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2023
verified customerVerified Customer
10
Finding the problem
The engine was jerking at stop signs and red lights, and the source of the problem was unknown.
They quickly identified the source of the problem, and fixed it. Very competent and honest. I highly recommend their services. I have been using their service over the last four years, and they have never disappointed.

RP
Ryan P.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2023
verified customerVerified Customer
Category: Service
Ryan said he has been going there for 10 years.
Recommended

Verified Customer
Hidden Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2022
verified customerVerified Customer
10
Quality service as always
I was able call and get a smog check on the same day. The estimated wait time was accurate. Great customer service, as always.

TJ
Terry J.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2022
verified customerVerified Customer
Category: Service
Terry said they are the only ones who answer the phone on the second ring. They did good quality work. Very happy.
Recommended

PQ
Pamela Q.
Camarillo, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/23/2022
verified customerVerified Customer
Category: Service
Pamela said originally when she took her vehicle home, it was still broken but after bringing it back in, they were able to fix the problem.
Recommended

TT
Travis T.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2022
verified customerVerified Customer
Category: Service
Travis said those guys are great and he likes them.
Recommended

DM
Desiree M.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2022
verified customerVerified Customer
Category: Service
Desiree said it was good, they let her know more about her vehicle.
Recommended

RL
Raphael L.
California
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/21/2022
verified customerVerified Customer
Category: Service
Raphael said they took a while waiting on parts. However, they did a great job
Recommended

PK
Peter K.
Westlake Village, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/19/2022
verified customerVerified Customer
Category: Service
Peter stated that it was in and out.
Recommended

RP
Roy P.
Thousand Oaks, CA
BMW 128i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2022
verified customerVerified Customer
Category: Service
Roy said the service was fast, effective and the cost was reasonable.
Recommended

TC
Teresa C.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2022
verified customerVerified Customer
Category: Service
Teresa said she had a chance to drive her vehicle on a trip and there were no problems. She doesn't know if this has to do with her recent service with the business, or if it's because her vehicle is older, but her vehicle sometimes runs as if she put cheap gas in it. It hesitates and doesn't always accelerate. The service was seamless, easy, and they were polite. Another business recommended them.
Recommended

CB
Cameron B.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2022
verified customerVerified Customer
Category: Service
Cameron stated it was fast, quick, they fixed what was needed, and got out of there same day. It was good service.
Recommended

RS
Ronald S.
Newbury Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2022
verified customerVerified Customer
Category: Service
Ronald said they fixed the vehicle in a short amount of time. He said he thought it was the hybrid battery and can cost up to $5000 or $6000, and it was the fuel pump, so he was pretty happy about that.
Recommended

MB
Marti B.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2022
verified customerVerified Customer
Category: Service
Marti said they were great, really good, Cindy was very nice, and she was very satisfied.
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