Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

332 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Anonymous avatar
Verified Customer
Freeland, MI
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Great People and Services
People are very friendly and not at all pushy.
Michelle M. from Garber Hyundai

Good Afternoon,
Thank you for taking the time to share with us your recent experience with our Service Department.  We look forward to working with you in the future.
Sincerely,
Michelle Murlick
Director of Customer Relations


AL
Anastasia L.
Midland, MI
2011 Hyundai Sonata
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/21/2018 Category: Service
Recall Service
Thanks to Garber for taking the time to call me and schedule my recall fixes on my 2011 Sonata.
BRANDON B., Service Manager from Garber Hyundai

LEFT CUSTOMER A MESSAGE AT 11:12 AM TO HAVE CUSTOMER CALL US BACK. TRYING TO FIND OUT WHAT WE COULD HAVE DONE THAT WOULD HAVE MADE CUSTOMER EXPERIENCE BETTER. WAITING FOR RESPONSE.

Brandon Berthiaume
Service Manager
989-790-0120

DH
Donna H.
Spruce, MI
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
"Bear" with me!
Who would have thought it? The service manager could hear a clicking in the steering wheel.......I have tinnitus and was oblivious to the sound. Such a "delight and surprise" to get easier steering!
Michelle M. from Garber Hyundai

Good Morning,
Thank you for taking the time to share with us your recent experience with our Service Department.  We look forward to working with you in the future.
Sincerely,
Michelle Murlick
Director of Customer Relations


Anonymous avatar
Verified Customer
Flushing, MI
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Excellent service experience
Katie, our service advisor, was very thorough in handling our service visit. She questioned my wife and I on what we needed done and explained some items that would need to be addressed in the near future. We were kept informed on the progress of our service and the car was washed for us before leaving the dealership. Katie is a pleasant young lady and an asset to the Garber dealership.
Michelle M. from Garber Hyundai

Good Morning,
Thank you for taking the time to share with us your recent experience with our Service Department and especially Katie.  We look forward to working with you in the future.
Sincerely,
Michelle Murlick
Director of Customer Relations


Anonymous avatar
Verified Customer
Bay City, MI
2007 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Great service
Had kind of an emergency and the folks at Garber fit me in. Very much appreciated that.
Michelle M. from Garber Hyundai

Good Morning,
Thank you for taking the time to share with us your recent experience with our Service Department.  We look forward to working with you in the future.
Sincerely,
Michelle Murlick
Director of Customer Relations


CK
Clyde K.
Oscoda, MI
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Friendly
Nice lounge
Michelle M. from Garber Hyundai

Good Afternoon,
Thank you for taking the time to share with us your recent experience with our Serivce Department.  We look forward to working with you in the future.
Sincerely,
Michelle Murlick
Director of Customer Relations


KW
Karen W.
Saginaw, MI
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Timely service and easy to make appointment
Scheduled service online for the next day. In and out quickly. Performed scheduled service, made a couple recommendations for routine maintenance, no pressure.
Michelle M. from Garber Hyundai

Good Afternoon,
Thank you for taking the time to share with us your recent experience with our Service Department.  We look forward to working with you in the future.
Sincerely,
Michelle Murlick
Director of Customer Relations


CF
Colleen F.
Bay City, MI
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Customer Service
Very pleased with the way I was treated at my last service! Also I was in and out in time, coffee and treats very nice waiting room 😊

DW
Donald W.
Weidman, MI
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
The wonderful employees .
Was very pleasant.
Michelle M. from Garber Hyundai

Good Morning,
Thank you for taking the time to share with us your recent experience with our Service Department.  We look forward to working with you in the future.
Sincerely,
Michelle Murlick
Director of Customer Relations


PM
Patricia M.
Bay City, MI
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Wonderful service!
Hyundai did my recall in record time. They were also great helping me figure out the best extended warranty to but
Michelle M. from Garber Hyundai

Good Afternoon,
Thank you for taking the time to share with us your recent experience with our Service Department.  We look forward to working with you in the future.
Sincerely,
Michelle Murlick
Director of Customer Relations


FA
Farrukh A.
Saginaw, MI
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
.
Very professional staffing. Listen carefully and provides best efforts.
Michelle M. from Garber Hyundai

Good Morning,
Thank you for taking the time to share with us your recent experience with our Service Department.  We look forward to working with you in the future.
Sincerely,
Michelle Murlick
Director of Customer Relations


JB
Judith B.
Saginaw, MI
2014 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Everyone is very helpful and friendly
They have a great place to wait for your car to be done. They have very good customer service.
Michelle M. from Garber Hyundai

Good Afternoon,
Thank you for taking the time to share with us your recent experience with our Service Department.  We look forward to wroking with you in the future.
Sincerely,
Michelle Murlick
Director of Customer Relations


JJ
John J.
Clearwater, FL
2016 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
garber hyundai service
great service great people to work with
Michelle M. from Garber Hyundai

Good Afternoon,
Thank you for taking the time to share with us your recent experience with our Service Department.  We look forward to working with you in the future.
Sincerely,
Michelle Murlick
Director of Customer Relations


BM
Barbara M.
Bay City, MI
2013 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Thanks, Garber's
Thanks for going to bat for me when Hyundai said I was out of warranty for the item that needed repair. Once I opened a case, your service department worked to get the repair covered. Glad to report that their efforts were successful.
Michelle M. from Garber Hyundai

Good Morning,
Thank you for taking the time to share with us your recent experience with our Service Department.  We look forward to working with you in the future.
Sincerely,
Michelle Murlick
Director of Customer Relations


JW
Junqi W.
Saginaw, MI
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Patience
Great staff is what I recommend this place for.
Michelle M. from Garber Hyundai

Good Morning,
Thank you for taking the time to share with us your recent experience with our Service Department.  We look forward to working with you in the future.
Sincerely,
Michelle Murlick
Director of Customer Relations


SC
Shawn C.
Pinconning, MI
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Hyundai Sonta
I bought a 2015 Sonta and it been a really good car, i have had it serviced at Garber Hyundai for 2 1/2 years not and they have been great...
Michelle M. from Garber Hyundai

Good Morning,
Thank you for taking the time to share with us your recent experience with our Service Department.  We look forward to working with you in the future.
Sincerely,
Michelle Murlick
Director of Customer Relations


JJ
John J.
Linwood, MI
2018 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Great first service on Santa Fe
First service went well at Garber. Convenient appointment times. Time to complete service was as expected. Addressed all issues on one visit. Caring and considerate service staff. Definitely will continue servicing vehicle at Garber.
Michelle M. from Garber Hyundai

Good Morning,
Thank you for taking the time to share with us your recent experience with our Service Department.  We look forward to working with you in the future.
Sincerely,
Michelle Murlick
Director of Customer Relations


GR
Gerald R.
Vassar, MI
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
good service excellent service department.
excellent sales department and sevice.
Michelle M. from Garber Hyundai

Good Morning,
Thank you for taking the time to share with us your recent experience with our Service Department.  We look forward to working with you in the future.
Sincerely,
Michelle Murlick
Director of Customer Relations


ME
Marquis E.
Saginaw, MI
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Great service
Quick and efficient service
Michelle M. from Garber Hyundai

Good Morning,
Thank you for taking the time to share with us your recent experience with our Service Department.  We look forward to working with you in the future.
Sincerely,
Michelle Murlick
Director of Customer Service


KK
Kevin K.
Birch Run, MI
2018 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
So far everyone at dealer has been nice to deal with
So far everyone at dealer has been nice to deal with Vehicle is still not repaired yet waiting for parts will be third time back for same concert
Michelle M. from Garber Hyundai

Good Afternoon,
Thank you for taking the time to share with us your recent experience with our Service Department.  I apologize that you have had to come back numerous times but want to thank you for your patience. 
Sincerely,
Michelle Murlick
Director of Customer Relations


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