Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

259 Reviews

98% Would Recommend
Latest Review 7 days ago

Reviews


JC
Jana C.
Marana, AZ
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019
They are great as always and very reasonable in price
The mechanics are great and make you feel like you are not being overly charged by replacing parts you don't need

RN
Robert N.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
Very Pleased To Solve Complex Problem
I contacted Garrigan's about an intermittent starting problem with my Chrysler 300. The complexity of the electrical systems in late model cars was quickly isolated to a WIN module (Wireless Ignition Node). This part receives all key FOB signals and controls the anti-theft and starting functions. The WIN module was replaced and Garrigan's technical staff enabled a remote start function that was an added capability to the car. Costs were fair, and service was swift. I highly recommend contacting Thomas Garrigan to others for maintenance and repair service.

SA
Salvador A.
Tucson, AZ
Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/30/2019 Category: Service
Salvador said the employees were honest. He had a lot of issues with his service.
This review was collected via phone interview by Customer Research Inc.

MW
Michael W.
Tucson, AZ
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018 Category: Service
Spoke with Susan. She said there are a lot of positive points about the business. The staff is honest, they fix what needs to be fixed and they don't make up other issues. It is a great staff and great service.
This review was collected via phone interview by Customer Research Inc.

DS
Don S.
Tucson, AZ
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2018
Thomas dedicated to making things right.
After Garrigan's solved the problem of oil in my radiator there was an engine noise that was difficult to track down. Thomas worked on the engine for many hours and finally found the issue. I was impressed by his dedication and perseverance.

DS
Dave S.
Tucson, AZ
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2018 Category: Service
Dave said he was happy with the price and the results he received on the service of his vehicle.
This review was collected via phone interview by Customer Research Inc.

RM
Ruben M.
Tucson, AZ
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018
Service,
Not only the service of Garrigans but the explanation and details that is communicated to the owner of the car. The honesty of what the car needs as well as what it doesn't need.

JM
John M.
Nogales, AZ
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
John said it was well worth the money spent to receive such good customer service.
This review was collected via phone interview by Customer Research Inc.

CS
Claudia S.
Tucson, AZ
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Claudia said this business did a really good job.
This review was collected via phone interview by Customer Research Inc.

PL
Patrick L.
Arizona
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Patrick said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

NN
Nancy N.
Tucson, AZ
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018
Reliable, Reasonable, and Personable Service
I can't say enough about the service I have come to count on from Garrigans. They know what they're doing, can explain clearly what is needed, and then they handle it. I've always been happy with the service, their reasonable prices and their down-to-earth genuineness. Unlike some places where it seems the front-people are conning me and trying to sell me on stuff I don't need, Garrigans people are honest and don't try to sell me what I don't really need. I count on them to take care of my vehicle, so it will take care of me. Thanks Garrigans !!!!!

JB
Jonathan B.
Tucson, AZ
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2018 Category: Service
Jonathan said there was a big delay for this business to look at his vehicle. The communication wasn't what he expected, and he wasn't expecting to have his vehicle there for a week and a half. The service was quick, once they looked at his vehicle, and the communication was good.
This review was collected via phone interview by Customer Research Inc.

JB
Jonathan B.
Tucson, AZ
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2018 Category: Service
Jonathan said there was a big delay for this business to look at his vehicle. The communication wasn't what he expected, and he wasn't expecting to have his vehicle there for a week and a half. The service was quick, once they looked at his vehicle, and the communication was good.
This review was collected via phone interview by Customer Research Inc.

WW
William W.
Tucson, AZ
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
William said he was satisfied with the service. The employees were friendly, up front, and they provided good service.
This review was collected via phone interview by Customer Research Inc.

DS
Don S.
Tucson, AZ
Toyota Celica
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/13/2018 Category: Service
Don said the business returned his vehicle and the engine is making a noises it shouldn't. They damaged the hood, and the antifreeze is leaking from the hose.
This review was collected via phone interview by Customer Research Inc.

AT
Anthony T.
Arizona
Chevrolet Malibu
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/10/2018 Category: Service
Anthony said he was charged $97 for nothing. He'd put in a new intake, so the RPMs were running really high. He followed the standard process, then told the mechanic, who did the exact same thing. The business did not get the job done.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Tucson, AZ
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Spoke with Karen. She said she thinks they are the best. The business has always been good about helping them.
This review was collected via phone interview by Customer Research Inc.

JW
Jim W.
Tucson, AZ
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017 Category: Service
Spoke with Polly. She said Jim has been a customer for years. He is satisfied with the owner, who treats him right.
This review was collected via phone interview by Customer Research Inc.

PR
Pamela R.
Tucson, AZ
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Pamela said she was satisfied with her service.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Tucson, AZ
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017
Garrigans was a Civic Saver!
Great service and a very reasonable price. These guys really did a great job on my daughter's aging Civic - it now rides nicer than mine which is two years newer! The dealership had told us that the car needed a new rack / pinion, power steering pump and high pressure hoses. Thomas and the team found that the only problem was with the high pressure hose! They also discovered a broken strut, which was the real reason the car was riding so rough. They fixed us up and got us out the door at less than half what the dealer was going to charge! I will definitely be back, and recommend to my friends!

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