Garrigans Auto Repair Shop


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

253 Reviews

98% Would Recommend
Latest Review 3 days ago
Ruben M. on 02/16/2018
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"Service,"
Not only the service of Garrigans but the explanation and details that is communicated to the owner of the car. The honesty of what the car needs as well as what it doesn't need.
Vehicle: Mercedes-Benz C-Class
Service Date: 02/15/2018
Review Created: 02/16/2018 05:07 AM
John M. on 02/10/2018
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John said it was well worth the money spent to receive such good customer service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 02/08/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Claudia S. on 02/09/2018
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Claudia said this business did a really good job.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 02/02/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Patrick L. on 02/02/2018
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Patrick said the service was excellent.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 01/31/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Nancy N. on 01/22/2018
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"Reliable, Reasonable, and Personable Service"
I can't say enough about the service I have come to count on from Garrigans. They know what they're doing, can explain clearly what is needed, and then they handle it. I've always been happy with the service, their reasonable prices and their down-to-earth genuineness. Unlike some places where it seems the front-people are conning me and trying to sell me on stuff I don't need, Garrigans people are honest and don't try to sell me what I don't really need. I count on them to take care of my vehicle, so it will take care of me. Thanks Garrigans !!!!!
Vehicle: Honda Civic Si
Service Date: 01/19/2018
Review Created: 01/22/2018 09:18 AM
Jonathan B. on 01/18/2018
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Jonathan said there was a big delay for this business to look at his vehicle. The communication wasn't what he expected, and he wasn't expecting to have his vehicle there for a week and a half. The service was quick, once they looked at his vehicle, and the communication was good.
Vehicle: Ford Focus
Category: Service
Service Date: 01/16/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Jonathan B. on 01/18/2018
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Jonathan said there was a big delay for this business to look at his vehicle. The communication wasn't what he expected, and he wasn't expecting to have his vehicle there for a week and a half. The service was quick, once they looked at his vehicle, and the communication was good.
Vehicle: Ford Focus
Category: Service
Service Date: 01/16/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
William W. on 01/17/2018
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William said he was satisfied with the service. The employees were friendly, up front, and they provided good service.
Vehicle: Ford Fusion
Category: Service
Service Date: 01/15/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Don S. on 01/13/2018
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Don said the business returned his vehicle and the engine is making a noises it shouldn't. They damaged the hood, and the antifreeze is leaking from the hose.
Vehicle: Toyota Celica
Category: Service
Service Date: 01/11/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Anthony T. on 01/10/2018
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Anthony said he was charged $97 for nothing. He'd put in a new intake, so the RPMs were running really high. He followed the standard process, then told the mechanic, who did the exact same thing. The business did not get the job done.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 01/05/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Paul M. on 01/05/2018
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Spoke with Karen. She said she thinks they are the best. The business has always been good about helping them.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/30/2017
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Jim W. on 12/30/2017
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Spoke with Polly. She said Jim has been a customer for years. He is satisfied with the owner, who treats him right.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 12/28/2017
Review Created: 12/30/2017
This review was collected via phone interview by Customer Research Inc.
Pamela R. on 12/26/2017
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Pamela said she was satisfied with her service.
Vehicle: Chevrolet Captiva Sport Fleet
Category: Service
Service Date: 12/13/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Chris S. on 12/23/2017
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"Garrigans was a Civic Saver!"
Great service and a very reasonable price. These guys really did a great job on my daughter's aging Civic - it now rides nicer than mine which is two years newer! The dealership had told us that the car needed a new rack / pinion, power steering pump and high pressure hoses. Thomas and the team found that the only problem was with the high pressure hose! They also discovered a broken strut, which was the real reason the car was riding so rough. They fixed us up and got us out the door at less than half what the dealer was going to charge! I will definitely be back, and recommend to my friends!
Vehicle: Honda Civic Cpe
Service Date: 12/21/2017
Review Created: 12/23/2017 07:55 AM
Ruben M. on 12/14/2017
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"Location and Great service!"
Thomas is very professional and helping and answering car issues.
Vehicle: Lexus RX 330
Service Date: 12/13/2017
Review Created: 12/14/2017 06:24 AM
Bailey C. on 12/07/2017
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Bailey said it took a while for a check up, because this business was busy.
Vehicle: Nissan Sentra
Category: Service
Service Date: 12/05/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Marie O. on 11/28/2017
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Marie said she needed to get a rental vehicle while this business fixed her vehicle. They called her while she was getting the rental vehicle and they said they needed to do more things with her vehicle. It ended up needing just the battery and they did not connect the radio when they installed the battery. The guy seemed very upset and annoyed but she does not know why. It seemed almost like a chore for him to connect the radio properly. She stated she felt like she was intruding and she did not feel comfortable with this visit. She would not recommend them based on the issues stated.
Vehicle: Honda CR-V
Category: Service
Service Date: 11/20/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Mike S. on 11/22/2017
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"Honda repsir"
These guys did excellent job. In addition half the price as the dealership
Vehicle: Honda Accord Sdn
Service Date: 11/21/2017
Review Created: 11/22/2017 07:02 AM
Daniel C. on 11/06/2017
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Daniel said he understands a little bit about vehicles and he knows when a business cares about him. He mentioned he liked the fact that the staff is fair and the bill isn't higher than it should be. He also recommends them to other people because they are honest.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 10/19/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Nancy N. on 11/04/2017
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"Always a pleasure !"
Just went in for a small repair. As usual, service was excellent. I'd scheduled the appointment so they could order the necessary kit. Cost was nominal and people friendly. It's great to have this service provider as part of my support network. Life is crazy enough without professionals helping.
Vehicle: Honda Civic Si
Service Date: 10/30/2017
Review Created: 11/04/2017 01:59 PM
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